All reviews

Rating Breakdown

  • 5
    92% (1,049 ratings)
  • 4
    4% (42 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 90% (1,027)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2026

love

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Fácil de configurar, tienen un chat que puedes preguntarle cualquier duda y te la solucionan, muy recomendable

Store

SATCHER

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Support is amazing and lots of great features. I was confused on few things and support took me through step by step! I am happy to use Zepto!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

App was flexible enough to be applied on our custom query without any support. When we did reach the app devs, they replied quickly and helped us.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Sehr freundlicher Support Vielen Dank.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2026

This app works great at a fair price. The technical support is very fast and to the point.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Best Support, they are actively solving and helping.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

I have used this app for years and it works great! And their customer service is amazing. Quick and super helpful. Highly recommend.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 12, 2026

The set up of the app can be confusing at times but the costumer service is quick and very helpful!

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 12, 2026

Der Support ist absolut großartig und mein Problem wurde innerhalb einer Stunde gelöst. 100% zufrieden - vielen Dank!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

This app has been a game changer. Super easy to navigate and whenever I have any issue, the support team is AMAZING. They are quick to respond and have helped with every single inquiry I've had... even with helping with custom code. Definitely recommend this to any one and every one looking for a live preview product personalizer app!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Service technique excellent. J'ai eu un problème d'affichage d'image et ils ont résolu le problème en moins de 10 minutes. Je recommande

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 6, 2026

the app and support is ok. i do believe the agents try their best to help but in the time it takes them to answer your message you might figure out the issue yourself. also the answer doesnt always answer your question so you might have to elaborate to get your point across. there are a handful of youtube videos and a lot of documentations files that could be written better. also had to create multiple css scripts to achieve the look i wanted as they only have very basic and limited settings in their styling options. one good point is that they seem to have round clock support so if you cant figure something out they will gather details and send you a loom video on how to complete it. a bit of a learning curve for those who never done product personalization but this app isnt as complex as teeinblue which was more expensive and had west coast support hours (might not work for you if you're on the east cost. all in all not bad but i will be looking for an alternative

Using app

25 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the honest and detailed feedback. We truly appreciate you taking the time to share this. We are glad to hear that our team was supportive and that the Loom videos and 24/7 coverage were helpful. At the same time, we hear you clearly on the response speed, clarity of answers, documentation quality, and limited styling controls. Those are fair points, and we are actively working to improve support efficiency, rewrite the help docs, and expand built-in design and styling options so merchants need less custom CSS. Product personalization does come with a learning curve, and feedback like yours helps us smooth that out for new users. If you are open to it, wewould welcome another opportunity to improve your experience and help you achieve the exact setup and look you want. Thank you again for using Zepto Product Personalizer and for the constructive review.

5 / 5 Share

Feb. 6, 2026

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

I have been using this app for a few weeks. I am still learning how to do certain things, but every time I have a question, the chat team is super helpful! They have even went as far as adjusting the app features on their end to make the product work better on my site. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0