All reviews

Rating Breakdown

  • 5
    89% (979 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2023

I have tested several personalization apps and I going back to Zepto. The new interface is much easier to understand and support is excellent!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Been using this app for a while, and used it with a previous store, the functionality is really good compared to other apps and is much easier to use and setup. Support has always been on hand to help and fix issues. I have used other apps like tee in blue, while tee in blue does have more functionality in some ways, product personalizer still ranks higher in my opinion as it does what it says on the tin, it adds the functionality of personalization to the front end without a load of nonsense, and also the cost, most apps are charging huge fees and some also add a fee to each order which I think is steep. So in my opinion, if you are looking for customization on the front end of your store, with good support, and at a very very reasonable cost, then this is the app for you

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I have been using Zepto for a little over 3 years. We have very complex personalized options and they have an app that is built for the challenge. The support is incredible. They have put hours into helping me over the years. Often the answer is simple, but they never seem annoyed about simple questions. They are in the process of releasing a new version which looks AMAZING!! It still has a few bugs but the old version works great and once the new one leaves beta it will be a game changed - highly recommend.

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 29, 2024

The best app for custom products. Thank you so much for the great support too.

Using app

5 months

Total reviews

13

Average rating

4.1

Developer Reply

Thank you for your feedback. We apologize for any inconvenience you may have experienced due to a miscommunication with our customer support team. We have addressed and resolved the issue. If you require any further assistance or have additional questions, please do not hesitate to reach out to us.

4 / 5 Share

Oct. 18, 2023

I am very happy with this app particularly the new upgrade, which has made the whole experience much easier to use. The helpline chat is most invaluable.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 17, 2023

Excellent!

Store

OBUOLYS

Using app

About 1 month

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 13, 2023

Great App, great customer Support. I can only recommend

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

I have changed my review as initially I had problems with setting up the app and I got frustrated (some problems were with their setup and others were user.... me). I had a whinge and I have to say their support is exceptional, especially Al Amin Khan who was so patient and sorted all the issues. I would recommend it.

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 8, 2023

muy util

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I have to say that this app is absolutely top! Not only is the app itself very good, but the support provided is top-notch. Highly recommended!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great App Great Support Would Recommend

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

great so far, support were quick to help where I needed. Lots of personalisation options

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Great app meeting all our requirements. Support is very helpful, needed help and advice, they answered in few hours each time.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Really has been a great addition to our personlised crystal engraving shop. Very reasonably priced, realatively easier to instal and manage and the customer service is quick to come back to you after any queries. solid crystals

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Ein tolles Tool mit vielen Möglichkeiten und der Support ist auch hervorragend. Ich würde es jederzeit wieder kaufen

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

This app is quite easy to use and customize. The support team is helpful with fast responses. Love it.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Extremely comprehensive functionality and a responsive service team. Up to this point, I've found it to be highly stable and reliable.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

These guys are great. We've been using this app for years now and haven't had any problems. Its easy to set up and the UX is smooth and frictionless. Assistance is on hand should you need it and they help you quickly and efficiently. Highly recommend 5 *

Store

LOVELOX

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

I've tried 5 other product personalizer apps before finally settling on this one. It is by far the easiest to use, and provided good capabilities to customize for my needs. I did reach out a couple times for help and they responded with everything i needed within 24hrs. Would recommend.

Using app

8 days

Total reviews

7

Average rating

4.4