Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
1,029
chart
#709
All reviews
Rating Breakdown
Review RSS Feed
Oct. 17, 2022
I've used this app for several years, and the tech support is great! They always answer quickly and are very professional. I recommend this app to anyone that needs to add custom options.
Oct. 12, 2022
Always very helpful with getting issues resolved. Thanks for you help!Always very helpful with getting issues resolved. Thanks for you help!
Oct. 12, 2022
The app works well, and the support team is really responsible and did a good job! Nice! I have some problems in a new theme,The support team gave me timely and efficient help！
Oct. 12, 2022
We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this. Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.
Oct. 8, 2022
This application is really useful for those who want to have a live preview for example. And this is only a small part of the possibilities of the application. In any case, it is useful to us, we think it is well done and if you ever have any questions or bugs that arise, the support team is really reactive to help you.
Oct. 6, 2022
We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!
Oct. 6, 2022
Wow, I can't praise enough the amazing help from the support team of this app. Quick to respond, always with good answers. Due to their amazing support I was able to create a very sophisticated, bug-free, fully working product configurator in no time at all. This app is great, the support team is the best.
Oct. 5, 2022
Applicazione completa, i settaggi sono spiegati molto bene e l'assistenza è molto efficiente, hanno risposto subito ad una mia esigenza dalla chat, risolvendo immediatamente. Ottimo!
Oct. 3, 2022
I got my answer very quickly. Thanks for quick response. I really enjoyed this app. I wish there is an option to preview product in 3d view as well
Oct. 1, 2022
Super application, support très réactif. installation très facile et plein de possibilité de personnalisation
Sept. 30, 2022
Cant get a response from developer regarding to an error most possibly related to personalizer. Additional images uploaded on Shopify can not be displayed in full view as personalizer image layers are not hiding and staying on top of the layer stack. Tried to reach out multiple times both through Shopify and their own website. No response.
Sept. 28, 2022
I sell personalized storybooks for children. Customers are required to provide me with the information to personalize the book. This app does that perfectly. I like everything about it. I couldn't ask for better. I like the fact that the app is frequently enhanced to add new and valuable features.
Sept. 25, 2022
This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.
Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions . We see you uninstalled the app on 14/09/2022 as per the screenshot here https://prnt.sc/z8-pQJ6okD8I Shopify may charge you for this month also, which can be fully refundable as described here https://www.productpersonalizer.com/docs/how-do-i-get-a-refund . Also, you have been charged when your store was active like here https://prnt.sc/nzItE9DTA7cm . If you think Shopify charged you wrongly please ask for a refund. Again the recurrence charge is controlled by shopify hence consider changing your review. You can contact us here at [email protected]
Sept. 25, 2022
Great app for live preview personalised products ! Support team chat is very reactive and solved my questions in a few minutes ! Thanks a lot Al Amin Khan for your precious help today !
Sept. 25, 2022
This is a wonderful app. It does take time and patience to set up but once you get the hang of it it's actually fairly simple and really powerful. Support was fast (via chat) I'm still setting up new designs and finding out what and how I can make this app really work for me but so far - it's great!!
Using app
About 2 months
Total reviews
2
Average rating
3.5
Sept. 24, 2022
Great app that fulfilled what's promised. The support team was very responsive, appreciate the prompt responses!
Sept. 24, 2022
This app is working brilliantly and the online chat works great! It has really helped us streamline our store and add otpions that we needed. Thank you for your online help, Shamshuddin Rony!
Sept. 23, 2022
Have just started to use this app but it looks like it is doing the job. We offer embroidery to our garments and looks like it is flexible and powerfull with all conditions and variations. Gor really great support from the developer team.
Sept. 19, 2022
Really great app, it has so many different functions and personalisation options to choose from. You can really play around with different ways to show off the personalisation and actually customise it to fit it to what you want. Creating font groups and colour groups is amazing to not have to create a new set for each item as most of my products require 1 or two choices in colour pallets, this saves so much time. Also, the option to save certain personalisation settings as templates is super helpful when wanting to bulk configure. My business is 99% personalised so this app has been fantastic. The only thing i can say is a few tiny things like not being able to view your original product in the cart w/o personalisation but instead the personalisation image the customer has chosen. The only thing this MAY do is confuse the customer when ordering a range of different colours of the same product if they arent able to clearly see the colour. This is also something I could change if i decided to offer the option to personalise with background image but i didn't want to show blank products on my page so this isn't necessarily the apps fault! However, this isn't a make or break. Also requiring a text colour is there, but you are not able to FORCE a choice to be made, if a customer doesn't select a colour, the default colour will be selected but not show on checkout and that can be hard if some products can't all have the same default colour. Other then those few things, this app is amazing and support are very helpful and prompt. Also there FAQ page answered literally 90% of my questions simply! Highly reccomend this app.