Zepto Product Personalizer
Unlimited options with live preview to sell customized product
Rating
4.9
feedback
1,189
chart
#308
All reviews
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Sept. 23, 2025
This app is amazing!!!! able to do SO MUCH more than meets the eye! also, the team is incredibly helpful and fast to respond! they have helped me fix every issue ive come across or explained to me what i was doing wrong with clear and kind instructions! USE THIS APP!
Sept. 23, 2025
Very helpful with live chat for any questions you have. Provide simple solutions to any questions you might have. Works great for our store and the custom options we want to offer.
Sept. 22, 2025
Sept. 22, 2025
I switched from Sign Customiser to this for $9.99. It's a simple customizer without a lot of complex customization features, but the service was great and helpful. It would be great if this customizer had more features and was more flexible.
Sept. 17, 2025
The app ist good. The App alone is 4 stars, the 5. star is for the great support!
Sept. 17, 2025
Excellent support, responses within minutes, always reliable. Fantastic app, highly recommended!
Nov. 4, 2025
I use it for my website and i love it ..They were prompt in solving my issue . Highly recommend them .
Sept. 10, 2025
Sept. 9, 2025
Absolute waste of time. Worked with countless unhelpful employees over days and countless hours. Store was NEVER able to run adequately despite doing everything I was told (Zepto). Was argued with, patronized, lied to (have proof), and all questions (like- can I talk to your supervisor, can I get contact info to file a formal complaint)- diverted and not answered directly. Also asked if someone was able to call and walk me through it- NOPE!! Never able to have the sight work the way it needed to and wasted 3 days in which I could've been promoting and trying to sell through the site. I understand that tech is unreliable WHICH IS WHY SUPPORT needs to do MUCH BETTER!! I have simple needs- not asking for complicated things at all BUT am not tech savvy (was actually told by Shopify that Zepto is what I need and easy). Spent 3 days to try and accomplish something that would've likely taken someone 5 minutes to sort out that works for Zepto. Solution was for me to purchase another Shopify app (more money) to do so. In what world do people actually shell out dollar after dollar for inadequate products (that do not do what they claim)? Why would I give either of these companies more money- they have yet to prove thier worth and a business plan that leaves thier consumers high and dry via customer service/IT support. No help just employees sending me the SAME info repeatedly. (I have saved all the communication transcripts and intend to reach out to others as well (BBB for example). I followed all their directions and bottom line . . . I would not waste your time. I am canceling trial for both Shopify and Zepto and will tell anyone that will listen that these services are terrible. If I ever do find out how to directly and formally complain, I will also be including all of the transcripts and communication that occurred proving all that I have detailed here. Thanks.
Using app
About 13 hours
Total reviews
1
Average rating
1.0