Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
1,029
chart
#709
All reviews
Rating Breakdown
Sept. 4, 2024
The team at Zepto and specifically my contact Shahariare were very fast to respond to my requests after installing the trial - I love the app and recommend it to anyone needing an app to allow customizable products with virtually unlimited variants. I researched a lot for personalization / customization apps and this was the best by far. It does take a learning curve to figure out the rules and how to use it, but it's a very logical system and they provide great documentation. I have since used the app for a couple of years now and it's been great for our seat cover web site.
Sept. 16, 2022
I was able to quickly add my products and also add it to my packing slips without any hassle at all! You just have to copy and paste the code they create for you! Works in seconds. Love their customer support as well.
Sept. 14, 2022
Great app. Generally, we promote our products to customers through images and videos, but this app allows us to implement "live viewing". Customers can customize the product as they wish while "seeing it in person". I think it will have a very positive impact on the customer experience. And the online chat is very polite. implementation was not too difficult.
Sept. 12, 2022
I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!
Sept. 12, 2022
I'm very happy while using this app. Really working and good customer service. Thanks a lot for developers.
Sept. 8, 2022
Wonderful App and nice Live chat customer support, love this app! This App is very user friendly and easy to configure!
Sept. 5, 2022
quite nice for the service/support team , it fast fix all my questions of mine . appreciate with the engineer's fast response for my questions
Sept. 5, 2022
Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.
Sept. 2, 2022
This app has simplified and beautified our custom products for customers and also for staff. Because there's so much that it can do, it takes a while to get the best out of the various configuration options—but there are some useful resources to lean on, and the support team are quick to reply with no-nonsense help. I have just asked for a small style tweak that I couldn't find a way to implement myself, and got a more or less immediate fix.
Sept. 2, 2022
The best tool for personalization Products on shopify. Very Good Support too Thank You!!! 5/5 Stars
Aug. 25, 2022
Excellent app, it's really great. Takes some time to get used to but once you understand everything it's very simple to use. Question for the developer, would you consider adding an option that allows customers to move the font/text around? That would be amazing if you could! Thanks
Aug. 16, 2022
I had a few questions and they were answered immediately. Excellent support and amazing application!
Aug. 12, 2022
If you need to personalize products, in mass, then this is the App to use! We have worked with a number of personalization tool and Product Personalizer is the only one we found that provides the ability to apply a personalization template across 100s to 1000s of products. Their support is very responsive and the tool is straight forward to use.
Aug. 11, 2022
The Product Personalizer is a great app. It has good features and they provide great support when you have questions or need help! Thank you!
Aug. 11, 2022
Such a good app for a reasonable price! The capabilities of the Product Personalizer are extensive and the support team (particularly Shamsuddin) are brilliant at replying promptly with comprehensive advice and support! You couldn’t ask for more really. Thanks for helping businesses like ours to provide a better service to our customers. I can’t believe I went this long without this app to be honest!
Aug. 11, 2022
Needed help regarding the files customers could upload to some of my products. Had a really helpful consultant that instantly understood my questions and was provided with the rightful answers which were easy to understand. 10/10 : a good app with excellent customer service.
Aug. 10, 2022
Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!
Aug. 9, 2022
Great app. I installed it for customized prints and received orders within a few hours of setting it up. When I had a question the response was quick and Al was very helpful.
Aug. 8, 2022
Al Amin Khan was super helpful with customizing my page. This product has been a life saviour and great support!
Aug. 8, 2022
it is in my eyes the best application of product customization (interface and style). Moreover the support is ultra reactive ! at the top !