Zepto Product Personalizer

Feb. 7, 2023

App works really well and the support team are responsive and helpful. I would recommend this app to others.

Feb. 5, 2023

Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.

Feb. 5, 2023

Tried a lot of personalize / customize apps but this one has all for a decent price. They are working to get the design even better and if my customers are able to move their logo themselves I would give six stars. Support is great and fast!

Feb. 2, 2023

While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.

Jan. 25, 2023

Customer service was great. They do their best to solve the issue, will recommend this app. Thank you guys!

Jan. 24, 2023

Great app which offers everything that we need to customize our products. The customer service is super quick, effective and friendly. I can only recommend working with Zepto.

Jan. 18, 2023

Zepto has been quick to respond to me and very helpful in every way. Their Product works great and is easy to use. This is my response below to them the other day when they helped me duplicate my Product Personalizer onto another website. Y'all have been great with customer service, and response times. I really appreciate this! It has saved me soooooooooo much time in not having to recreate this personalizer. We are very thankful and happy.

Jan. 15, 2023

This application is a 10 out of 10. I was running against a problem on my website for the last 1,5 month. All this time I thought it was because of the Zepto Product Personalizer and was in contact with them daily. Eventually, after doing a lot of investigation and many support we came to the conclusion this was because of another app that we didn't thought of all this time. Guys, Al Amin and Shahariare, I'm really thankful for you guys supporting me with this issue. Because of you guys I was able to finally fix it. Beside of that, the app is really good and is worth every penny I've spend on it this far!

Jan. 14, 2023

Un service technique vraiment efficace, les réponses m'ont été apportées au bout de 10 mln. un service client au top

Jan. 13, 2023

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist issues are happening in the cart, these issues are triggered when one or more products are added: -no items in cart even if I added items -items in cart do not update when new product is added -items that other people customized appear in my cart, items that I did not customize

Jan. 9, 2023

It's incredibly useful customization app! Some features are really unique. And the customer service is always there, responding fast and always helping a lot. They helped us with everything and it was a very satisfying. We strongly recommend it to everyone!

Jan. 8, 2023

Amazing support from Al Amin Khan!!! Hours of me trying to figure something out he was able to help me right away. Thank you, Al Amin Khan for all your help! :)

Jan. 8, 2023

Stable. Solid. Powerful. Works. Makes Money. What else could you ask for? I would also like to compliment the support - did a chat and Sham knew exactly what I was trying to do, asked good relevant questions and gave steered me to the solution for my application. Highly recommend!

Jan. 6, 2023

Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.

Jan. 2, 2023

We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.

Jan. 2, 2023

This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!

Dec. 28, 2022

A great app for everyone who offers personalized products. The customer support is excellent and helps out immediately. Would totally recommend it.

Dec. 27, 2022

I recommend this app for stores that offer customization/ personalization of products in their store. I didn't give the 5 stars because there is a learning curve with this app that I find isn't user friendly. When asking for help via live chat a response is provided quickly. If you have the time to learn how to use the app it definitely adds value to shop.

Dec. 26, 2022

I have tried all the top customizers with not much support until I found this one Zepto Product Personaliser. Price is so much cheaper. I particularly love the way the customisation shows up in checkout page like others didn't and also be added to any any variants. Also I asked for support and they came back within minutes and messaged back as quick as I could send them. Al Amin Khan, is so helpful, they didn't have any instructional video that would solve my issue getting started. Al Amin Khan actually made a video on Loom for same day showing exactly what I needed to do. Works perfect. Thanks again for going up and above. Highly recommend, seriously!

Dec. 23, 2022

I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.