All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Sept. 4, 2024

The team at Zepto and specifically my contact Shahariare were very fast to respond to my requests after installing the trial - I love the app and recommend it to anyone needing an app to allow customizable products with virtually unlimited variants. I researched a lot for personalization / customization apps and this was the best by far. It does take a learning curve to figure out the rules and how to use it, but it's a very logical system and they provide great documentation. I have since used the app for a couple of years now and it's been great for our seat cover web site.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

I was able to quickly add my products and also add it to my packing slips without any hassle at all! You just have to copy and paste the code they create for you! Works in seconds. Love their customer support as well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Great app. Generally, we promote our products to customers through images and videos, but this app allows us to implement "live viewing". Customers can customize the product as they wish while "seeing it in person". I think it will have a very positive impact on the customer experience. And the online chat is very polite. implementation was not too difficult.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!

Store

Albums

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I'm very happy while using this app. Really working and good customer service. Thanks a lot for developers.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Wonderful App and nice Live chat customer support, love this app! This App is very user friendly and easy to configure!

Store

Sergiz

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

quite nice for the service/support team , it fast fix all my questions of mine . appreciate with the engineer's fast response for my questions

Store

GQVoo

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 5, 2022

Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.

Using app

About 1 hour

Total reviews

2

Average rating

2.5

5 / 5 Share

Sept. 2, 2022

This app has simplified and beautified our custom products for customers and also for staff. Because there's so much that it can do, it takes a while to get the best out of the various configuration options—but there are some useful resources to lean on, and the support team are quick to reply with no-nonsense help. I have just asked for a small style tweak that I couldn't find a way to implement myself, and got a more or less immediate fix.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

The best tool for personalization Products on shopify. Very Good Support too Thank You!!! 5/5 Stars

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Excellent app, it's really great. Takes some time to get used to but once you understand everything it's very simple to use. Question for the developer, would you consider adding an option that allows customers to move the font/text around? That would be amazing if you could! Thanks

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 16, 2022

I had a few questions and they were answered immediately. Excellent support and amazing application!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

If you need to personalize products, in mass, then this is the App to use! We have worked with a number of personalization tool and Product Personalizer is the only one we found that provides the ability to apply a personalization template across 100s to 1000s of products. Their support is very responsive and the tool is straight forward to use.

Store

Vitag

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

The Product Personalizer is a great app. It has good features and they provide great support when you have questions or need help! Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Such a good app for a reasonable price! The capabilities of the Product Personalizer are extensive and the support team (particularly Shamsuddin) are brilliant at replying promptly with comprehensive advice and support! You couldn’t ask for more really. Thanks for helping businesses like ours to provide a better service to our customers. I can’t believe I went this long without this app to be honest!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Needed help regarding the files customers could upload to some of my products. Had a really helpful consultant that instantly understood my questions and was provided with the rightful answers which were easy to understand. 10/10 : a good app with excellent customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Using app

9 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 9, 2022

Great app. I installed it for customized prints and received orders within a few hours of setting it up. When I had a question the response was quick and Al was very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Al Amin Khan was super helpful with customizing my page. This product has been a life saviour and great support!

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 8, 2022

it is in my eyes the best application of product customization (interface and style). Moreover the support is ultra reactive ! at the top !

Using app

9 months

Total reviews

10

Average rating

5.0