All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

I love this app, it not only helps me with monogran, but cs is very responsive. No matter what time period I seek help, customer service always gives me timely feedback and helps me solve the problem, every time.

Store

ROMISS

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Great app for personalization! These guys give brilliant support to help get you setup and for any troubleshooting. Highly recommended.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

I've got very good service, all my problems have been solved quickly, very professional. thanks so much.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Thank you Shamsuddin from the Development Team! My problem was caused by a new theme - but they were able to, and kind enough to fix it for me. Prompt and excellent service - much appreciated!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

This is my second 5 star reviews. These guys are the best customer service is top notch I had a problem in setting up my personalization and Abdulah was very helpful and walk me through all the steps. Keep up with the good work guys.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

L'app è perfetta per il nostro negozio e il support è disponibilissimo e gentilissimo. Ci hanno aiutato ad impostare ogni cosa che non riuscivamo a settare da soli

Store

Onirica

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

This is a very powerful app with a lot of advanced features to customize about any product you could think of. Also, their support is A+.

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Printr

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Customer support is great, it helped me a lot to set it up when initially i was lost! I would recommend to contact support when needed

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

July 30, 2022

The experience was great, the app itself works well, and the team was quick and professional in responding to custom questions! I'll keep using it and recommend it!

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Basique

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

July 27, 2022

every good support team~! very helpful and the function satisfy my needs~~ great experience~! try it ~!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2022

This is such an amazing app, I am so pleased for all the help the support the guys have given me, I'm not very tech savy and they answered all my questions quickly and clearly. Sending me all the help I needed. I have been using the free trail to get used to how it works but will be continuing using this app in my website. It's very user friendly - for us and the customers, 5 stars from me

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Great service and App. Everytime I had problems, always solved in time and in detail. I Recommend it.

Store

ifmall

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 15, 2022

The live preview isn't showing on iphones (it works on their demos), so I contacted support for help. Support clearly has no idea... They told me to turn on sticky preview (obviously this won't help, but I obliged), then they told me to change the background image size (obviously isn't the issue, but again I obliged), then when that didn't fix the issue they stopped replying

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review. We have seen it as a theme issue and made our app compatible regardless of the problem. I hope you will understand and Change your thinking. We are eager to help if you need anything more.

5 / 5 Share

Sept. 6, 2022

This application helps me to let customers make their own text neon signs. The app is very good and works always. So you don't have customers lost. There is always service available if you have any questions. In addition, there are numerous Youtube videos available to help you on your way to building this app. Ideal if you sell customized products.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2022

Great Customer support, very responsive, and solved a very complex issue with ease. Ive had this app for 2 years and never had any serious issues that weren't fixed in 24 hours or less

Store

Tap Tag

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2022

Prompt and efficient services. Great job setting CSS code for the personalization button and advising me on how to change the color and text colors.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

The app is amazing. Once you learn all the features it provides, you can basically come up with a way to achieve whatever you need. Also the support is always responsive, communicative and available. 100% recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0