All reviews

Rating Breakdown

  • 5
    91% (1,033 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 91% (1,015)
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5 / 5 Share

March 3, 2025

I really satisfied with the support team. They were quick and I could solve my problem

Store

Krevana

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Using app

8 months

Total reviews

11

Average rating

4.8

5 / 5 Share

July 3, 2025

The customer service for this app is outstanding! Sakib was incredibly helpful and responsive, resolving my issue quickly and professionally. I’m really impressed with the support team – they’re friendly, efficient, and go above and beyond to help. Highly recommend!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Excellent, responsive customer support. Rakib was so patient in explaining to me. Thank you so much!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Been using it for 5 years, and wouldn't go for anything else, I love it. The team is always super helpful, whenever I want to make changes and can't figure my way around them!

Store

BLUELOW

Using app

Over 4 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 26, 2025

The support is fantastic. Takes a little learning curve but this app does everything you could possibly want to allow customers to make their own products. I have tested several apps and this is the best I found!

Using app

About 19 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Fantastic product and customer service! Every time we face any difficulties we open the chat and can speak to a member of the team in seconds. 10/10

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Best app for customization, there are endless possibilities and the support is amazing

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Very good service, patiently answering all the questions raised by customers, custom software worth recommending, thank you Rakib for your patient reply, saving me an opportunity to continue working in the workplace, thank you

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Love this app, perfect for what we needed, with awesome support team. 10/10 for ease of use, integration with store, and their customer support. Cheers!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

This service is an absolute must if you offer any type of personalization. The customer service is top notch. Thank you for all your help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

L'app funziona bene e l'assistenza clienti è ottima. Avevo un problema (unico problema dopo anni di utilizzo) e in pochi minuti mi hanno risolto tutto.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 18, 2025

I installed and used the app for long time but when I unstalled the app they still charge me. bad service.

Using app

About 6 years

Total reviews

2

Average rating

1.0

5 / 5 Share

Feb. 18, 2025

Great App. It does everything that I need it to do. We have had it for over a year now and it has worked flawlessly for our customers. The information on the Order Form that we received is awesome. We are glad that we found it! EtchedInGranite.com

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

This app has made nice updates. Best app for product personalization. The support is great which is why we have this app. I highly recommend this app as the support team always helps. Hope to see more features and updates in the future.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Excellent support, highly recommend

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Customer service is prompt, polite, patient and informative. Issue was resolved.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

I have used this app in a number of stores for personalised products. The apps functionality is extensive, but the support when rarely needed has been amazing! :)

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Zepto Product Personalizer is such an awesome app. We sell personalized dog tags and I have looked at soooo many personalization solutions over the past month and this is the only one that could meet my needs. The product is super intuitive and has a ton of ways to customize the setup to achieve the outcome you need. I have a pretty specific use case and was able to get to exactly the experience I wanted for my customers. The Zepto support was AMAZING. I couldn't believe how quickly they helped me with some questions I had early on. Super thorough and they treated me like I was important. Could not be happier with this product.

Using app

2 days

Total reviews

4

Average rating

5.0