All reviews

Rating Breakdown

  • 5
    92% (949 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 92% (944)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2024

Amazing Support by Rakib

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 12, 2024

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

service client au top à repondu à mes besoins le delai d'attente est tres court tres satisfait

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great support, always ready to help!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app and more great support!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Amazing app with wonderful customer support! Recommend!

Store

EQUA

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Rakib was awesome to work with. Very nice and knowledgeable.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

I love this app!!! If you have a question, you will receive an immediate response.

Store

Kadoots

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

The app does exactly its job. what else do you need? Also the support is fast and effective in solving any issue.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 6, 2024

We use it for multiple personalisation options like font, colour and emojis. We especially wanted the preview option so customers get a better idea of what each option will look like on their chosen product. Variation options in spotify product alone didn't give us enough variables. I had this app installed and set up by a developer with my graphic designer, so I have no idea how the ins and outs work. Which is why I shouldn't have tried to change anything!! I broke my entire website with a couple of deletes and saves. The support team were there RIGHT away to save the day. Not only did the find the errors I had made but Rakhib was so patient with me while I sent multiple loom recordings to make sure I understand how to create templates, assets and everything in between. I will now get to spend the rest of the night fixing the problems I made but at least they will be set up correctly this time. We have been blown away with the service. The back end is VERY easy to navigate around. Highly recommend Zepto.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Rakib was so incredibly helpful. His response time was extremely quick, and he even sent me a loom video explanation where he actually spoke and explained something to me (have never had customer support for any other app do that before) and it made the response much easier to understand. Even after sharing an article for reference he still thoroughly explained the answers to all of my follow up questions. Awesome service, and though I am not sure if there is a solution to the issue I inquired about, I'm very satisfied with the level of customer support received!

Using app

10 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 4, 2024

Fantastic service by Musabbir, helped with an issue straight away and resolved it. Thank you!

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Fantastic app, fantastic support

Store

12|12

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Muy buena atención al cliente, me han ayudado en todo

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Store

FRIGG

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Have been using this app for a while. It's fantastic for us and the support is top notch. highly recommend and customers agree!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Exactly what I was looking for. This app delivers and allows for complex customizations.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

This is the best App for product customization with the best support, Highly Recommended and Highly Satisfied

Using app

About 8 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 21, 2024

Very hard to use, waisted hours and NEVER got anywhere. Not enough videos on how to use, setup and get started.

Using app

About 2 hours

Total reviews

1

Average rating

1.0