All reviews

Rating Breakdown

  • 5
    90% (982 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

Exactly the app I needed. Had an issue with changing the variant or style of the items on my website and the customer support reached out and helped me resolve my issue in 1 email. I recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 15, 2022

The live preview isn't showing on iphones (it works on their demos), so I contacted support for help. Support clearly has no idea... They told me to turn on sticky preview (obviously this won't help, but I obliged), then they told me to change the background image size (obviously isn't the issue, but again I obliged), then when that didn't fix the issue they stopped replying

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review. We have seen it as a theme issue and made our app compatible regardless of the problem. I hope you will understand and Change your thinking. We are eager to help if you need anything more.

5 / 5 Share

Sept. 6, 2022

This application helps me to let customers make their own text neon signs. The app is very good and works always. So you don't have customers lost. There is always service available if you have any questions. In addition, there are numerous Youtube videos available to help you on your way to building this app. Ideal if you sell customized products.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2022

Great Customer support, very responsive, and solved a very complex issue with ease. Ive had this app for 2 years and never had any serious issues that weren't fixed in 24 hours or less

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Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2022

Prompt and efficient services. Great job setting CSS code for the personalization button and advising me on how to change the color and text colors.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

The app is amazing. Once you learn all the features it provides, you can basically come up with a way to achieve whatever you need. Also the support is always responsive, communicative and available. 100% recommend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

using this app for longer time now and it does great work ! all kind of personalization for my products. Why im leaving the review only today is because the service is so great! i had a problem, contacted service team & within 5 min it was solved!! i love it ! amazing

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Excellent app and exceptional customer support! We sell personalised products that we make ourselves and can therefore have a large number of variations in font, colour, size, text, etc. We struggled to find an app that gave us a large number of options whilst still looking nice on our website. We are extremely happy with this app and highly recommend it. The support is great, I message them via Facebook and they respond quickly with easy explanations. I love that there is the option to set conditions so certain options only appear to a customer based on their choices. Great app, highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

It is a very awesome app, it is can help you make awesome products, and the team is very helpful! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

This has been an amazingly powerful tool to set up vast arrays of options and settings for my merchandise that will allow my customers to greatly customize there product in a very clean package. Do not be intimidated by the layout of it or the logic commands to get everything to work! There is a learning curve! But once you get the hang of it you will be looking for excuses to add cool options and logic that make your customer interaction experience 1000% better and maybe even better yourself and your product! Stick with it! I recently ran into some issues where I wanted to change viewing settings within the product viewer and the option was not standard. Al Amin Khan, Shahariare, and Shamsuddin were all prompt and professional with dealing with my issue and it was quickly resolved! I am certain that I and you will receive the same courteous and insightful help in the future. If your product or business needs a lot of variations and options for customization this is the App to go with! (2023 Update) Still the best support team I have ever had the pleasure of doing business with. REALLY have helped walk me through issue after issue of my own doing and the website is coming along great! I am certain the fantastic service and product will continue!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 2, 2022

Superb app, and superb support. I do wish the Image grouping thing would get some re-working. (maybe the font grouping thing too) . It could maybe use more of a windows file explorer layout, with commands across the top of page. Groups as folders, thumbnails, varied sort methods, etc etc. I also think it could go with some cosmetic upgrades here and there. But it's still a great app.

Using app

9 months

Total reviews

5

Average rating

3.4

5 / 5 Share

July 1, 2022

Great app. Easy enough to work out. When I had a problem, Al Amin Khan fixed it very quickly. Great support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Had some issues, which where quickly resolved in the chat. Would 100% recommend this app. Does everything we need it too

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Super App, schnelle und freundliche Hilfe via Chat, jetzt funktioniert Gott sei Dank alles..........

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2023

I had some issues but support from the developers were fast and right to the point. Great app . Can’t wait to start using the app on all of our personal products. Once again the zepto team came through and solved the issues we have with our product page.Thanks guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

App has really many features included. Many features can make things complicated but the support is great. They do want to match your requirements. Looking forward using it more and more!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

It is such an amazing app that enabled me set up customization on my website. The support team was also helpful in the areas where I had issues.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

June 24, 2022

This app is great to personalize. Personalized products are exceptional to sell currently. Customer service is supportive and they are easier to live chat than other apps. For other apps, we have to write emails and it takes a lot of time to get a reply.

Using app

10 months

Total reviews

1

Average rating

5.0