All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2022

Nice app. The interface needs improvement. But works great for simple personalizations options, easy to configure.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Excellent app for customisation. Zepto supporter AZM Shamsuddin did a great job showing me how to set up the configurations and get things working properly.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

Very helpful app. Thank you for all the help. the tech support even made me a new button to match my site

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

although I had some difficulty trying to achieve what I wanted the support team were fantastic to help me achieve exactly what I wanted. Even with all of my terrible explanations of what I was trying to achieve. would recommend to app to anyone who wants to eliminate sending drafts to customers to approve personalisation

Store

Rilaco-

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 20, 2022

I installed this app using the free trial, mainly because I am looking for an app for the conditional logic. To use conditional logic I needed to upgrade my plan to the second tier. I uninstalled the app within 10 minutes of installing it because I could tell it wasn't going to be what I needed, however I feel like potential customers need to know that if you upgrade your plan you will be charged right then for the full cost of the upgrade, even if you're in your free trial period. So basically I paid $15 to use an app for 10 minutes that didn't meet my needs.

Using app

12 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review. We have a refund policy . You will get your money back once we receive that. Also, we will update our system ASAP. Have a nice day

5 / 5 Share

March 20, 2022

This has been a great app for personalizing product for customers in real time. The support from them has been great as well.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

They provide great customer service when needed. Also when asking for help they get back to you quite fast and with the solution.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

great app - easy set up, excellent customer service too, issues resolved really quickly. Recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

I used this app to help my customers personalize their purchases. What sets it apart is the support: I have never gone more than twelve hours without hearing back from the team, and we have been able to work through all the bumps along the way.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

The app does exactly what I needed it to do and the customer service is great. I had a small issue contacted customer service and they were able to help resolve my issue.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

Great support! I can recommend this app for sure. There is a learning curve, but the supportteam got you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Great app , easy to manage. Great support if you need one. Hope will never run into issues and dont be able to resolve ;-)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

Excellent customisation options, very flexible, the support staff is really helpful. We are really happy with the possibilities it's opened for our store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

This app is fairly sophisticated, so I initially was concerned that I wouldn't be able to get it to look and work the way I like. But after watching Zepto's videos, and a little bit of their customer service (which is excellent by the way), I was up and running, confident I could get the results I wanted without too much struggle. Thank you so much, Zepto team, for a great product and great customer service!!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Great features. Easy to learn. Excellent service. Minor intermittent bug: sometimes, fields that are coded as 'mandatory' can be skipped by the customer, with no disruption of the ordering process.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

I used this app to set up customization options for a series of mugs that comes with multiple variants. I found this app perfect for my needs, pretty easy to use, and flexible enough to achive the results I wanted. I asked for help to the support team a couple of time; they've been really fast and professional. I recommend it.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2022

Great app, I had a small issue when changing my theme...support sorted it out quick smart. Very helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2022

Really useful tool, with plenty of features. Chat support is very helpful. 5 stars would definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Super Kundenservice. man bekommt eine schnelle Antwort und der PP ist einfach in der Anwendung. Kann ich sehr empfehlen!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

The app works well and the customer service is excellent. Every time I have had a query they have resolved it very quickly and efficiently.

Using app

11 months

Total reviews

1

Average rating

5.0