Zepto Product Personalizer

Sehr schnell und super Lösungsvorschläge/Tipps.

Happy with what I've been able to do with this app

Dear Shopify Support, I was referred by a friend to explore Shopify & Zepto personalizer for customized function website, but I want to bring to your attention a very serious issue they’ve been facing. My friend has integrated the Zepto Personalizer app into their Shopify store. Unfortunately, for the past 10 days, the app has not been functioning correctly, and no resolution has been provided by the Zepto support team. Even more concerning, the team informed them that their technical staff won't be available for another 2–3 days, further delaying any possible fix. Due to this, my friend’s store operations have been severely impacted, resulting in millions in potential revenue loss. This level of negligence and lack of support is unacceptable, especially for a paid third-party app listed on the Shopify App Store. I strongly urge Shopify to review and verify such third-party developers more carefully before listing them. Platforms like Shopify should not allow apps with poor service standards to operate at the cost of merchant livelihoods. Please investigate this issue and take strict actions or provide alternative support to businesses suffering due to Zepto Personalizer’s failure.

Excellent and easy to use app. The customer service is also very helpful 10/10

The best support I’ve ever received on Shopify. The Zepto team was incredibly fast, helpful, and clear. They explained every detail, even sent me custom videos, and helped me tailor the app exactly how I needed. I’m building a complex custom store, and their support made it possible. Highly recommended!

Very easy to navigate and use. The support team has been fantastic - always willing to go above and beyond to help bring our vision to life. Highly recommend!

I had Muhtasim Mahir as my support person and he was so helpful. He explained things to me many times in different ways so I understood it because I am new to this. He was great with showing me how to fix certain things myself and he ultimately fixed the major issue I was having on our website. He had to do some custom coding and had to figure out why the issue was happening in the first place. It took a while but he didn't give up or leave the chat. It was a great experience. And mainly the problems have been fixed.

This has been working really well and is pretty self explanatory. Love it!

Amazing app and amazing customer support. One click and it is fixed!

I just got such a great help from Musabbir, thank you!

This app is ideal for our personalised gifts. Support is lightning fast and very helpful.

Fast and helpful service that doesn't waste your time

Ich nutze den Zepto Product Personalizer bereits seit mehreren Jahren und bin sehr zufrieden. Der Support antwortet schnell und hilft bei Problemen weiter. Ich kann diese App weiterempfehlen.

Quick, helpful Chat response. Clear images explaining the different customization options and which are best for your desired customization needs.

very good application for customized products! also very helpful and good support team.