Zepto Product Personalizer

Feb. 14, 2022

Fantastic live support. Makes it very user friendly when I am having an issue! Piyal Biswas continued to show me what I needed help with with a lot of patience which was nice. Appreciate it!

Feb. 7, 2022

Tienen un gran soporte, muy buena herramienta.Es intuitiva y fácil de manegar. La recomiendo para personalizar cualquier cosa.

Feb. 6, 2022

An absolutely amazing app, indispensable to my store! I've tried many personalization apps but this is the only one that works easily, consistently, and with all the features I need. Customer support is also excellent, they're always ready to help when I need something fixed.

Feb. 4, 2022

Easy to learn and implement personalization app. Customer support is wonderful; they are quick to help with issues.

Feb. 4, 2022

I really love this app! It's super easy to use, and meets all my expectations. Customer support is super amazing!

Feb. 3, 2022

Coolest app yet and I have tried a lot of them. If you do personilazation you should try this app first.

Feb. 3, 2022

We use this app across multiple stores and absolutely love it! Highly recommend for allowing customers to view live mockups of products.

Feb. 3, 2022

I agonised over which customisation app to use for my business. I landed on Product Personalizer and I'm so glad that this is the app I chose. Yes as others have mentioned it is a bit of a learning curve to start off with, I am by no means amazing with computers but after some trial and error I'm perfectly comfortable setting up new products with endless variables and setting the conditional logic for them. I've found the support team amazing, any time I've had a question they've answered pretty quickly even though we are in very different timezones, and no matter how silly my question they have been patient and are very clear in their instruction, even going so far as to send me screenshots of exactly what to do. I especially like being able to set a template so I don't have to start completely from scratch with each product. It has saved me so much time. I would 100% recommend this app to anyone who needs simple OR complex levels of customisation on their products. If you're a bit confused when you have your first look at it, don't worry! you'll get there.

Feb. 2, 2022

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several different people only to be eventually told the app was not compatible with Printful.com! Not compatible with one of the biggest POD suppliers in the world?! So what's the point of it then? Please make this clear to anyone else stupid enough to assume it would at least be compatible with the biggest suppliers. Because my time is like a toddler in a tiara... Short and precious (thank you Pitch Perfect!)

Feb. 2, 2022

This app has been a game changer for my store. Very affordable pricing for the functionality you get - definitely my favourite app on Shopify. The customer support is also excellent and they respond insanely quick.

Jan. 30, 2022

Amazing service! My agent walked through the entire set up process with me and im super happy with the results! thank you!

Jan. 30, 2022

Loving the app so far, some very minor limitations for me but overall great! Customer service was of great help and even made videos explaining what I needed which is awesome.

Jan. 24, 2022

This has been a great solution for my unique use-case. The app works smoothly and the page speed is fantastic. Also the best support I've had with any shopify app. Impressive, I really hope they keep up with the development.

Jan. 23, 2022

This Product Personalizer app by Zepto is honestly amazing. Their customer support team has been so reliable, helpful & patient all along. Massive thanks to the amazing team behind this app!

Jan. 22, 2022

awesome app, great support. the app let's you integrate the product personalization WITHIN your own product page, support helps you to fix any issues.

Jan. 19, 2022

The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!

Jan. 18, 2022

This app packs a load of features in for a very affordable price. The developers are very responsive.

Jan. 18, 2022

We've been a customer of Zepto Apps for almost two years. When our Shopify theme was recently upgraded, we reached out to Zepto to ensure compliance. The team at Zepto was super-responsive and made sure that their app was working with the upgraded theme. Fantastic customer service and great support!!

May 11, 2023

Attention Needed - Compatibility Issues with Shopify Market and Geolocation I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies. While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses. In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs. -- We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.

Jan. 17, 2022

Every time we encounter an issue, they're there to resolve it quickly and effectively. Customer service is on point. UI could use a little bit of work but their customer support makes up for everything. Highly highly recommended.