Zepto Product Personalizer
Unlimited options with live preview to sell customized product
Rating
4.9
feedback
1,130
chart
#271
All reviews
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April 27, 2024
I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing
April 17, 2024
Waiting for a reply: The app doesn't work if you have a Page Builder like E composer. ¡Customization options appear outside the product page!
Using app
About 2 months
Total reviews
1
Average rating
2.0
Thanks for your review. The app works with any page builder that has a product form. Please contact [email protected]
April 8, 2024
great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.
March 28, 2024
I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc. The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).
March 24, 2024
The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!
April 11, 2024
Buggy with the developers in denial about the bugs because they don't want to spend the time to fix them. I understand since it's the cheapest product customizer on Shopify and it for sure feels like it once you've used other customizers available. Found one bug within minutes of installing so I emailed the dev and it was fixed later that day. I then found another bug(#2) and provided the developer the steps to recreate it I was told they can't do anything about it, despite the app not functioning properly once the steps were recreated. This led to yet another bug(#3) likely caused by the one I just mentioned but the developer doubled down and wanted to act like there is nothing to be done despite the function not functioning. As someone who was a web dev for almost 20 years I was surprised to see how rough around the edges this app really was considering how many reviews it had. EDIT: I worked extensively with the dev to help them with their own issues. Just went back to check things and not only are there still issues but now there's new ones. I'm not sure they test any of their stuff.
Thank you for your feedback. We're pleased to inform you that the issues have been addressed. Our team is dedicated to ongoing improvements and is ready to assist you with the utmost care.
March 13, 2024
Customer service is top notch! Love the way that I can show customers a live preview of how their product will look
March 1, 2024
La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana. La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo. En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando. Lo importante es que funciona muy bien y tiene un buen soporte.
March 5, 2024
Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super
Feb. 17, 2025
Je suis très satisfaite de l'aide apportée par le support zepto que je recommande. Pour des professionnels, c'est vraiment parfait.
Feb. 28, 2024
Waiting for a reply. The app worls fins but some small add-on´s are curcial to add: 1) When the output file (PNG is our case) is generated it ads a very long and cryptic name to the file itself, and there is nowhere to edit that to a desirable format. So in the cart it looks like an error. The only thing we could do was to hide the field. 2) Prestige Theme issue: The app allows one to "quick" add a product using this app even though the text is empy.
Thanks for your review. We have solved issues promptly. Let us know if there is anything we can do for you.
Feb. 26, 2024
Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers! Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.
Feb. 22, 2024
I have been using this app for 3 years now and I cannot be happier about it.
Sept. 28, 2024
Very happy with Product Personalizer. There is always a way to configure widget in a different way.
Feb. 12, 2024
Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.
Feb. 9, 2024
So far the overall experience has been pretty good. Fairly easy to implement, and I was finally able to optimize a single test product, but I needed customer support to do so. It's not perfect but it will suffice for now. There are some areas where you have limited capabilities that I hope will addressed in the near future. Be mindful if you have an API connection that utilize existing fields. You are going to need developer help to sync the two. For the time being, I'm utilizing a preview field only and had the Zepto help to remove the add to cart button (quick fix). Regarding support, Muhtasim is my guy and he helped me through this initial stage and was prompt. So that's a big plus. I do recommend this app. Not 100% sure this will be our long-term fix but we will get mileage out of it for the near term.
Feb. 8, 2024
The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.