Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.9
feedback
1,036
chart
#267
All reviews
Feb. 7, 2023
App works really well and the support team are responsive and helpful. I would recommend this app to others.
Feb. 5, 2023
Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.
Feb. 5, 2023
Tried a lot of personalize / customize apps but this one has all for a decent price. They are working to get the design even better and if my customers are able to move their logo themselves I would give six stars. Support is great and fast!
Feb. 2, 2023
While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.
Jan. 25, 2023
Customer service was great. They do their best to solve the issue, will recommend this app. Thank you guys!
Jan. 24, 2023
Great app which offers everything that we need to customize our products. The customer service is super quick, effective and friendly. I can only recommend working with Zepto.
Jan. 15, 2023
This application is a 10 out of 10. I was running against a problem on my website for the last 1,5 month. All this time I thought it was because of the Zepto Product Personalizer and was in contact with them daily. Eventually, after doing a lot of investigation and many support we came to the conclusion this was because of another app that we didn't thought of all this time. Guys, Al Amin and Shahariare, I'm really thankful for you guys supporting me with this issue. Because of you guys I was able to finally fix it. Beside of that, the app is really good and is worth every penny I've spend on it this far!
Jan. 14, 2023
Un service technique vraiment efficace, les réponses m'ont été apportées au bout de 10 mln. un service client au top
Using app
About 3 years
Total reviews
1
Average rating
5.0
Jan. 9, 2023
It's incredibly useful customization app! Some features are really unique. And the customer service is always there, responding fast and always helping a lot. They helped us with everything and it was a very satisfying. We strongly recommend it to everyone!
Jan. 8, 2023
Amazing support from Al Amin Khan!!! Hours of me trying to figure something out he was able to help me right away. Thank you, Al Amin Khan for all your help! :)
Jan. 8, 2023
Stable. Solid. Powerful. Works. Makes Money. What else could you ask for? I would also like to compliment the support - did a chat and Sham knew exactly what I was trying to do, asked good relevant questions and gave steered me to the solution for my application. Highly recommend!
Jan. 6, 2023
Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.
Jan. 2, 2023
We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.
Jan. 2, 2023
This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!
Dec. 28, 2022
A great app for everyone who offers personalized products. The customer support is excellent and helps out immediately. Would totally recommend it.
Dec. 23, 2022
I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.
Dec. 21, 2022
Great experience and fast response! The help desk was help me to fixed it my troubles. Good job! thanks
Nov. 29, 2022
LetterSeals.com I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.
Nov. 16, 2022
Thank you, Shamsuddin for your help and patience. Awesome customer service and support. I sincerely appreciate your assistance.
Nov. 12, 2022
We discovered a bug generated due to a conflict between the theme we bought and the App, the technical support of the Zepto team was so fast and efficient that in 1 day they solved what we were trying to solve for more than 10 days. We are very happy with the care and service, thank you all very much for the support