All reviews

Rating Breakdown

  • 5
    90% (982 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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4 / 5 Share

Oct. 5, 2021

Customer service is excellent and very responsive! Asked for some advice on setting up some personalised products on our store. Would definitely recommend.

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 4, 2021

Great App, loaded with options and excellent support - super quick and helpful. Would highly recommend for anyone looking at customisations

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Provided quick help with monogram fonts. Solved my issue quickly and provided accurate support to correct problem

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

The application works very well and the support team is very effective. You have great options for customizing products. Totally recommendable.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 1, 2021

This app does not work with Shopify 2.0. Unless you know in depth coding, I would avoid this app. I experienced slow communication with their service representatives and the "dev team" messed up the coding in our entire site and we were unable to sell our products for 2 days. We were able to restore to a previous date, but this was a terrible experience for us. Would not recommend to anyone.

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 30, 2021

It's just the best app, the support is amazing. I had problems with my shop, the support employee Al Amin Khan helped me with my problems for several days. I can only recommend this app. 5 Stars

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Great app! Customer support is really responsive and helpful resolving issues. Thanks! Would definitely install again.

Store

ansioni

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

i used live chat and they were super helpful and resolved my issue. Very quick responses and solved my issue really quick

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Been using product personaliser for almost a year! Absolute game changer I hadnt needed customer support all this time but recently encountered an issue and got a response in under 30 seconds from Al Amin Khar who swiftly and conveniently helped us find a solution which allows us to generate additional revenue for our store!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Customer service was amazing , Shamsuddin Rony replied very quickly and solved all my issues. Happy customer

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

The app was easy to use, with lots of possibilities, affordable, support team was very helpful too.

Store

Cafuné

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 23, 2021

Great app and perfect and fast support with videos how to configure certain settings within the app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

This app is great for showing customers what their personalized items will look like, Of course with me being new I had some questions and I spoke with Piyal via chat. Customer support is very helpful and patient with me. I recommend this app.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Very fast and good support! I just installed the app and got instant help with modifications. So far so good.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I have used the app for 2 years, The app is working great, works stably. Very enthusiastic and fast support.

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 21, 2021

Awesome customer support! The app is working great, they helped me fix the code very quickly and accurately, thank you

Using app

30 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 19, 2021

It's giving direct error! It is not loading on the website, and when entering the application it gives error 500 or this error: Connection failed: Too many connections. This error is directly impacting sales!!!

Store

iCase

Using app

Over 3 years

Total reviews

8

Average rating

3.5

5 / 5 Share

Sept. 18, 2021

Perfekt customer service, the app works very good. They did custom things for me. Thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Awesome customer support! The app is working great, Very good for my need on the POD store. Thanks a lot

Store

Regalo

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Shamsuddin Rony is the best and most patient person! I cant thank him enough for helping me sort out my website. My website wouldn't be half as good without all his help and guidence. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0