Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.9
feedback
1,039
chart
#311
All reviews
Review RSS Feed
Oct. 12, 2022
Always very helpful with getting issues resolved. Thanks for you help!Always very helpful with getting issues resolved. Thanks for you help!
Oct. 12, 2022
The app works well, and the support team is really responsible and did a good job! Nice! I have some problems in a new theme,The support team gave me timely and efficient help！
Oct. 12, 2022
We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this. Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.
Oct. 6, 2022
We use this app for our personalization, and it works well. We needed to transfer all of our products to another store and didn't want to have to set up personalization again for over 1,000 products. The support team was able to transfer our personalization settings from one store to the other, saving us a ton of time!
Oct. 6, 2022
Wow, I can't praise enough the amazing help from the support team of this app. Quick to respond, always with good answers. Due to their amazing support I was able to create a very sophisticated, bug-free, fully working product configurator in no time at all. This app is great, the support team is the best.
Jan. 27, 2025
Applicazione completa, i settaggi sono spiegati molto bene e l'assistenza via chat è molto efficiente, hanno risposto e risolto subito una mia esigenza dalla chat. Molto buono!
Sept. 28, 2022
I sell personalized storybooks for children. Customers are required to provide me with the information to personalize the book. This app does that perfectly. I like everything about it. I couldn't ask for better. I like the fact that the app is frequently enhanced to add new and valuable features.
Sept. 25, 2022
This app has been charging me for about a year fraudulent because the app has been uninstalled for that period of time.
Thanks for taking the time to review. The recurrence billing is controlled by shopify, described here https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions . We see you uninstalled the app on 14/09/2022 as per the screenshot here https://prnt.sc/z8-pQJ6okD8I Shopify may charge you for this month also, which can be fully refundable as described here https://www.productpersonalizer.com/docs/how-do-i-get-a-refund . Also, you have been charged when your store was active like here https://prnt.sc/nzItE9DTA7cm . If you think Shopify charged you wrongly please ask for a refund. Again the recurrence charge is controlled by shopify hence consider changing your review. You can contact us here at [email protected]
Sept. 25, 2022
Great app for live preview personalised products ! Support team chat is very reactive and solved my questions in a few minutes ! Thanks a lot Al Amin Khan for your precious help today !
Sept. 25, 2022
This is a wonderful app. It does take time and patience to set up but once you get the hang of it it's actually fairly simple and really powerful. Support was fast (via chat) I'm still setting up new designs and finding out what and how I can make this app really work for me but so far - it's great!!
Sept. 24, 2022
This app is working brilliantly and the online chat works great! It has really helped us streamline our store and add otpions that we needed. Thank you for your online help, Shamshuddin Rony!
Sept. 23, 2022
Have just started to use this app but it looks like it is doing the job. We offer embroidery to our garments and looks like it is flexible and powerfull with all conditions and variations. Gor really great support from the developer team.
Sept. 18, 2022
Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.
Sept. 4, 2024
The team at Zepto and specifically my contact Shahariare were very fast to respond to my requests after installing the trial - I love the app and recommend it to anyone needing an app to allow customizable products with virtually unlimited variants. I researched a lot for personalization / customization apps and this was the best by far. It does take a learning curve to figure out the rules and how to use it, but it's a very logical system and they provide great documentation. I have since used the app for a couple of years now and it's been great for our seat cover web site.
Sept. 16, 2022
I was able to quickly add my products and also add it to my packing slips without any hassle at all! You just have to copy and paste the code they create for you! Works in seconds. Love their customer support as well.
Sept. 12, 2022
I'm very happy while using this app. Really working and good customer service. Thanks a lot for developers.
Sept. 5, 2022
Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.
Sept. 2, 2022
This app has simplified and beautified our custom products for customers and also for staff. Because there's so much that it can do, it takes a while to get the best out of the various configuration options—but there are some useful resources to lean on, and the support team are quick to reply with no-nonsense help. I have just asked for a small style tweak that I couldn't find a way to implement myself, and got a more or less immediate fix.
Aug. 25, 2022
Excellent app, it's really great. Takes some time to get used to but once you understand everything it's very simple to use. Question for the developer, would you consider adding an option that allows customers to move the font/text around? That would be amazing if you could! Thanks
Aug. 16, 2022
I had a few questions and they were answered immediately. Excellent support and amazing application!