All reviews

Rating Breakdown

  • 5
    90% (983 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

Aug. 24, 2021

Customer service is A+ -- added a lot of functionality to our website and when there was a small issue with our checkout, they fixed it quickly with great communication throughout the process.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Fantastic support, best I've received with a Shopify app! Does everything that we want in terms of customising our product range.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This is a great app if you have a store with personalized items. I've been using it for a few years and have had very few issues. The support staff are also amazing and sort issues out immediately.

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 24, 2021

I used this app to personalise my products and it's very simple to use. I had a few questions, but the support team has helped me through it all. They have been amazing. I would recommend this app if you want to add personalisation to your products. It's easy to use and affordable - I'm so happy to pay for a great product like this that I can afford as a start-up business. There are heaps of plans to suit your needs. It's so easy for customers to use, which is really important for user experience and the design of the personalisation is great too. Give it a go!

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Shamsuddin was the best helper Ever! He walked Me through everything so well and provided such good information! Very Good app and customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Best attention service from all of the Customer Service team. They always help me quickly and easily. The app is great and very usefull in a lot of ways. Thanks for all!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Customer service on this app is great! I needed help and they were there for me the whole time. I really appreciate their patience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Great app with great support. I got all the answers to my questions in minutes. I really recommend it for product customization.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Very useful app with lots of options to customize product! Support very fast and efficient. Application vraiment utile avec pleins d'options pour personnaliser ses produits! Support très rapide et efficace.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Great app, packed with useful options. Once installed, it already adapted to my theme almost perfectly. I only needed a very few, minor tweaks and the developer was very fast and responsive in making them.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

I have always wanted to let clients choose their exact chocolates in the box...and this app delivers. I am pretty smart but not super tech-y, and was able to install and set up mostly on my own. For the things I couldn't figure out, I sent questions and customer service responded super fast and sent the code for a customized packing slip. Love love love.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

The support behind this app is amazing! They helped get everything setup to match my theme and functioning properly.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

App itself sometimes is a little bit confusing while using it but the customer service is impeccable! Received video demonstration from Shahariare Rahaman and well explained the steps for me in order to fix my problem! Great service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 11, 2021

It is helpful providing the monogram options for our customers but it's not not necessarily user friendly on the back end. Often times we lose our monogram information on products, it will drop off for no reason.

Using app

Over 4 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 11, 2021

We find the functionality of the app very flexible, and the support team has been very helpful with figuring out any incompatibilities between the app and our theme.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 10, 2021

Hi. Very good support service. They respond quickly and are able to perfectly understand your needs. I recommend it.

Using app

About 2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 9, 2021

This app is exactly what i was looking for. It has everything and the costumer's service is great! Highly recommended app.

Store

SAAR CO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Very good app, our customers love to personalize our products. It may take some effort to set everything up, but the support will be there to help you. 5 Stars!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

There was some issues about configuring app with my store theme, Awesome customer support got from them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

doing great! Product Personalizer is rocking editor game and customer support is on point. Saturday 11 pm (my timezone). Working for 3 hours with that guy helping me editing my editor. just awesome.

Using app

1 day

Total reviews

2

Average rating

5.0