All reviews

Rating Breakdown

  • 5
    92% (955 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 92% (950)
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5 / 5 Share

Aug. 16, 2022

I had a few questions and they were answered immediately. Excellent support and amazing application!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

The Product Personalizer is a great app. It has good features and they provide great support when you have questions or need help! Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Needed help regarding the files customers could upload to some of my products. Had a really helpful consultant that instantly understood my questions and was provided with the rightful answers which were easy to understand. 10/10 : a good app with excellent customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 10, 2022

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!

Using app

9 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 8, 2022

I love this app, it not only helps me with monogran, but cs is very responsive. No matter what time period I seek help, customer service always gives me timely feedback and helps me solve the problem, every time.

Store

ROMISS

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Great app for personalization! These guys give brilliant support to help get you setup and for any troubleshooting. Highly recommended.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Thank you Shamsuddin from the Development Team! My problem was caused by a new theme - but they were able to, and kind enough to fix it for me. Prompt and excellent service - much appreciated!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

L'app è perfetta per il nostro negozio e il support è disponibilissimo e gentilissimo. Ci hanno aiutato ad impostare ogni cosa che non riuscivamo a settare da soli

Store

Onirica

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Customer support is great, it helped me a lot to set it up when initially i was lost! I would recommend to contact support when needed

Using app

About 21 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

July 30, 2022

The experience was great, the app itself works well, and the team was quick and professional in responding to custom questions! I'll keep using it and recommend it!

Store

Basique

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 26, 2022

parfait j'utilise l'application pour tous mes produits personnalisés rien à dire et un support rapide de qualité

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2022

Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

This application helps me to let customers make their own text neon signs. The app is very good and works always. So you don't have customers lost. There is always service available if you have any questions. In addition, there are numerous Youtube videos available to help you on your way to building this app. Ideal if you sell customized products.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 11, 2022

Great Customer support, very responsive, and solved a very complex issue with ease. Ive had this app for 2 years and never had any serious issues that weren't fixed in 24 hours or less

Store

Tap Tag

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

Excellent app and exceptional customer support! We sell personalised products that we make ourselves and can therefore have a large number of variations in font, colour, size, text, etc. We struggled to find an app that gave us a large number of options whilst still looking nice on our website. We are extremely happy with this app and highly recommend it. The support is great, I message them via Facebook and they respond quickly with easy explanations. I love that there is the option to set conditions so certain options only appear to a customer based on their choices. Great app, highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

This has been an amazingly powerful tool to set up vast arrays of options and settings for my merchandise that will allow my customers to greatly customize there product in a very clean package. Do not be intimidated by the layout of it or the logic commands to get everything to work! There is a learning curve! But once you get the hang of it you will be looking for excuses to add cool options and logic that make your customer interaction experience 1000% better and maybe even better yourself and your product! Stick with it! I recently ran into some issues where I wanted to change viewing settings within the product viewer and the option was not standard. Al Amin Khan, Shahariare, and Shamsuddin were all prompt and professional with dealing with my issue and it was quickly resolved! I am certain that I and you will receive the same courteous and insightful help in the future. If your product or business needs a lot of variations and options for customization this is the App to go with! (2023 Update) Still the best support team I have ever had the pleasure of doing business with. REALLY have helped walk me through issue after issue of my own doing and the website is coming along great! I am certain the fantastic service and product will continue!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Great app. Easy enough to work out. When I had a problem, Al Amin Khan fixed it very quickly. Great support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Had some issues, which where quickly resolved in the chat. Would 100% recommend this app. Does everything we need it too

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Super App, schnelle und freundliche Hilfe via Chat, jetzt funktioniert Gott sei Dank alles..........

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2022

This app is great to personalize. Personalized products are exceptional to sell currently. Customer service is supportive and they are easier to live chat than other apps. For other apps, we have to write emails and it takes a lot of time to get a reply.

Using app

3 months

Total reviews

1

Average rating

5.0