All reviews

Rating Breakdown

  • 5
    93% (1,104 ratings)
  • 4
    4% (44 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,069)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 13, 2024

This app does exactly what I needed it to do, i.e. create customisable products. Really happy with it. I would suggest 1 update to the app: an easier way to create image sets. One currently needs to add each new item separately. What I would like to do is select a range of images and with one action create a new image set. Similarly for font sets (select a bunch of fonts and create a new font set with all of them)

Using app

29 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 11, 2024

Our customers love being able to visualise their customised product, it really helps to differentiate our website in a competitive marketplace. Support is often very quick and if required the team will access our site to help fix the issue promptly, great if you’re a small business and lack technical confidence.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

So far so good

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I have had the app for a couple of weeks and I am happy with it so far. At the moment I'm building my website and trying apps but I will certainly stick with this app for product personalization. When I have an issue, I email the developers and they are quick to respond and help with the issue. Definitely recommend!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Amazing Support! Got answers, help and more super fast and honestly was shocked! Highly recommended!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Brilliant App

Store

EMEKS

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 29, 2024

Don't recommend Please Don't Use this APK. Poor Support Structure. sometime it's not working and due to this I faced lots of loss. sometime issue in preview, sometime it's take 2,3 minutes for add to cart and you have to wait for they mail. I tried to ask immediate support they don't have any immediate solution option. If you go big for future you may face big loss so I don't recommended this APK.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review. We have not received any support tickets recently. You can contact us at [email protected]. We will reply as soon as possible. We will introduce live chat ASAP.

1 / 5 Share

July 18, 2024

Shows incorrect price on other items in other products you might like but the correct price when going into the product. Didn't continue using.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

July 17, 2024

Great support overall, they recently made some changes which affected our whole site, about 400 products had to be manually fixed, they went through and fixed our issue in a timely manner.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 10, 2024

There was a buggy feature for some new functionality the Zepto team just released (actually the Image as pattern feature is still in development), but it was fixed very fast and the customer support was quite impressive. I really recomand it

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

We have been using the Zpeto Product Personalizer App for a few years now at Stamp Lab (www.stamplab.com.au) to allow our customers to submit custom rubber stamp designs, and it has been fantastic! The app works seamlessly and provides a user-friendly experience for our customers. Our product range includes a variety of custom rubber stamps, and this app has made the customization process incredibly smooth. On the rare occasion that we have needed assistance, the support team has been extremely helpful and responsive. Their quick and efficient support has ensured that any issues were resolved promptly. We highly recommend the Zpeto Product Personalizer App to any business looking to offer personalized products. It has been a great addition to our operations and continues to meet our needs perfectly.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2024

The Product Personalizer team is always quick to help with customizations and any problems we have! We appreciate them so much as partners.

Using app

About 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

July 2, 2024

I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.

Using app

About 17 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2024

Flexible, fácil de usar, eficiente

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 27, 2024

No app has ever frustrated me this much. It caused issues on my product page, and no one is fixing it. I just want to delete this app now.

Using app

23 days

Total reviews

6

Average rating

4.2

5 / 5 Share

June 20, 2024

One of the top apps in the Shopify App Store, offering exceptional support that goes the extra mile to resolve any issues.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer support, the team is always quick to respond and helpful in their answers. The app is easy to use for setting up item personalization across product variants.

Store

Eberjey

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Great product & great service. Costumers love it too.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Extremely responsive and helpful - some of the best customer service! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0