All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

April 22, 2021

Applications full of bugs and non-existent support, this application will make you lose customers. If support responds within 1 week, you are lucky.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to review. We have replied to all of your tickets within one day. Here is our proof : https://prnt.sc/11vmo4v . If you need any help please contact [email protected]

5 / 5 Share

April 21, 2021

The app is wonderful and the customer service is very responsive. We had a lot of questions and they were able to help/solved them.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

Super application pour personnaliser les produits avec beaucoup d'options disponibles. Un grand merci au support client qui est à l'écoute et qui vous aide à chaque problème jusqu'à trouver la solution !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

Using app

11 months

Total reviews

4

Average rating

5.0

1 / 5 Share

April 18, 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 12, 2021

I received excellent support today. I appreciated the responsive to my issue and the quick and useful remedy.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2021

The support team from "Product Personalizer" implemented all our additional requirements accurately within 24 hours. Very recommendable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2021

Numan went above and beyond in sorting out all my configuration issues! Even helping my store OUTSIDE of work hours. Thank you!

Store

IQONIC

Using app

3 months

Total reviews

6

Average rating

3.2

5 / 5 Share

April 6, 2021

Great app, easy to customise & mainly Great Technical Support! Always quick replies when i needed help. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

The best customer service! The team was available to help my company set up and optimize the app with visual and video instructions. For such a low monthly fee. I'm very impressed.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Can be a bit tricky to set up. But customer service is top notch and has always helped to get it done.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

Amazing App, you can do really what you want to add options for your product and customer service is excellent

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

Support is fantastic. The app may originally come off as limited, and I admit I did have reservations; however the support is fantastic and able to assist with customizations. Once you learn how to integrate the personalizer and utilize the features within it, it becomes a great asset to what you are trying to sell. I would like to shoutout to Shahariare, as a great support staff member on their team for helping us. I would also recommend that anyone interested or learning the app to watch ALL the youtube videos on their channel related to the application functionality (the theme setup videos are only theme relevant). The videos are very helpful. Great tool!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Super APP, intuitive, fast, beautiful. Thanks for the support as well they helped me quickly and in a good manner :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2021

The app is great, but the support is even better! I needed help with some configurations and I had the best experience contacting the support: it was very fast and the result was perfect! I really recommend the app and don't think twice to contact the support if you are having any kind of problem with your product personalization

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2021

I am really happy with this app and I got perfect advices when I had some problems. The answered really fast.

Store

Roseta

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

This app is really great. I recommend it a lot. I had some issues, but people finally help me to understand how to solve it. Now I am so happy. Their answer is fast and effective. Thanks for your assitance.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 16, 2021

Had some issues regarding installing the app but customer support solved the issue. If you have some problems, you can reach out to them and they will help you quickly. The app is great and one of the best apps for customizing product. i'll recommend it

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

support chat is very helpful, they helped me with my issues and set everything to work well instantly!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Amazing response time from support and the problem was fixed the same day so I was back in action in no time at all Thank you for your wonderful help

Using app

14 days

Total reviews

1

Average rating

5.0