All reviews

Rating Breakdown

  • 5
    92% (1,034 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 91% (1,016)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2023

Amazing support from Al Amin Khan!!! Hours of me trying to figure something out he was able to help me right away. Thank you, Al Amin Khan for all your help! :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Stable. Solid. Powerful. Works. Makes Money. What else could you ask for? I would also like to compliment the support - did a chat and Sham knew exactly what I was trying to do, asked good relevant questions and gave steered me to the solution for my application. Highly recommend!

Using app

9 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 6, 2023

Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized.

Using app

9 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 2, 2023

We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

A great app for everyone who offers personalized products. The customer support is excellent and helps out immediately. Would totally recommend it.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great experience and fast response! The help desk was help me to fixed it my troubles. Good job! thanks

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

LetterSeals.com I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Thank you, Shamsuddin for your help and patience. Awesome customer service and support. I sincerely appreciate your assistance.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

We discovered a bug generated due to a conflict between the theme we bought and the App, the technical support of the Zepto team was so fast and efficient that in 1 day they solved what we were trying to solve for more than 10 days. We are very happy with the care and service, thank you all very much for the support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

So far they have been a great help. The app is intuitive and easy to work with. Still in testing during the trial period but so far I'm liking it.

Store

MYPadL

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Application complète permettant un haut degré de personnalisation répondant à la majeure partie des besoins en personnalisation de produits.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Good working App and perfect support. Many options for individual personalization. We really like the App.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great plugin with extremely quick customer support. The only thing missing would be a bulk-configuration option to rapidly add a personalization option to multiple products, ideally through csv-upload.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Fantastic Custom App and the best of all is , that the support from Product Personalizer is very professionell and fast. 5*****

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

J'utilise cette application pour mon site de bijoux ou on peu custoomiser son bijou . C'est vraiment top et la hotline est super.

Store

URSUL®

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

etwas kompliziert am anfang. Aber dank des live chats kein problem. ich bin sehr zufrieden mit der app.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I wish I had met this app a long time ago. This app is perfect. The only thing I could be more satisfied with is the interface. It is misoriented. It intimidated me at first glance. But all the problems I encountered were solved by the fantastic fast replying help service. I only put a few words to compliment one app. But this app fits all my needs.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2022

We have started to use the Product Personalizer to offer our customers the option to not only sign their products, but also offer other customization options as different colors. It's a very extensive app with lot of options which is a bit overwhelming in the beginning but offers a lot of options. But if you have any problems their amazing customer support team is always close by to help. In short: excellent app and excellent support service!

Using app

About 1 month

Total reviews

4

Average rating

5.0