All reviews

Rating Breakdown

  • 5
    92% (958 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 92% (952)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2022

The product is great but the customer service is the best part of this app, they go above and beyond. If you ever have any issues, they are always available on chat and will fix anything in minutes. Thanks for the work guys.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

The support team is really nice. They provide fast answer and are helpful for any problem you are facing.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

I built entire stores around this apps personalization functions and it works great. Plus their support is excellent. Highly recommended!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

Incredibly versatile app with excellent customer support! They custom coded a change that i wished in under 5 minutes.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2022

Outstanding functions with live preview and the customer service is excellent! They respond within a few hours! I can highly recommend this app. Well worth it!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

The best app for our particular product needs. I had a few minor issues however the support staff was very prompt and resolved everything quickly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Very nice support by Piyal! Thank you very much!! This product is such a great help! enjoy these possibilities!

Store

KOMIMAR

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2022

Many things become possible with Zepto PP and Customer Care is one of the best I ever faced. Always available and most of the problems and request have been fixed/satisfied fast. Congratulations on such a great team!

Store

Oparty

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

As always great service, using for many years, thank you. Prompt reply when problems. Very happy user.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 29, 2022

I had a pretty complicated setup using image uploads and I couldn't get the previews right. Support sent me a video of how to do it and finally I got it. They really went out of their way to explain, making me a custom video, and I learned some something new too!!! Thanks heaps! Really neat app and very flexible

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2022

Great app to configure products, even complex ones. The support is the best part: quick, helpful and efficient, they are available to resolve all the issues that you might have in a very timely matter

Store

WOOX

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Great support today from Sakib Nazmush who replied instantly on chat, looked at the issue I was facing, and advised me how to fix it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2022

This has been a great app for personalizing product for customers in real time. The support from them has been great as well.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

They provide great customer service when needed. Also when asking for help they get back to you quite fast and with the solution.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2022

Excellent customisation options, very flexible, the support staff is really helpful. We are really happy with the possibilities it's opened for our store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

This app is fairly sophisticated, so I initially was concerned that I wouldn't be able to get it to look and work the way I like. But after watching Zepto's videos, and a little bit of their customer service (which is excellent by the way), I was up and running, confident I could get the results I wanted without too much struggle. Thank you so much, Zepto team, for a great product and great customer service!!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Great features. Easy to learn. Excellent service. Minor intermittent bug: sometimes, fields that are coded as 'mandatory' can be skipped by the customer, with no disruption of the ordering process.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

I used this app to set up customization options for a series of mugs that comes with multiple variants. I found this app perfect for my needs, pretty easy to use, and flexible enough to achive the results I wanted. I asked for help to the support team a couple of time; they've been really fast and professional. I recommend it.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2022

Great app, I had a small issue when changing my theme...support sorted it out quick smart. Very helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2022

Really useful tool, with plenty of features. Chat support is very helpful. 5 stars would definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0