All reviews

Rating Breakdown

  • 5
    90% (983 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2021

I use this app to showcase the multiple options we have for our custom shoes. Users can now see their creations in real-time and have fun doing it! The functionality and aesthetics are exactly what we were looking for.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

June 23, 2021

This application has made a lot of progress with this update, it is even more complete, customer service is always very caring to help set up, thank you

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2021

Very kind support and Good App! had some troubles but the support was instantly there and helped me with my problem! Great :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2021

Great app and support! The developers helped create the necessary variations for my product. I hope the level of service will not drop in the future.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

I am happy with the fast service who helped me transfer my data to another store. The app is working very well. I would love if there were even more design possibilities.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2021

This app is great. Online live chat support is prompt and helpful. Abdullah is so patient in helping with my queries!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2021

Super responsive online support. Typically resolve my issues within an hour or so. Tried several different customization apps. This one is by far the best for me.

Store

Masaray

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Très bonne application et support ! Je trouve juste dommage le tarif qui reste un coup chère pour une application pas 100% automatisé avec un POD !

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Great App and great customer service! Abdullah helped out with a few minor issues we ran into and fixed them so quickly.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

The tech support is great. They are very helpful and respond very fast, compared to other apps. Highly recommend this app

Store

RevvdUp

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2021

We love you app! And thank you for your awesome support! I had a lot of questions and were answered within one day! Thank you!

Store

Lawoly

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2021

I used this app to offer my customer the option to customize a cushion cover. Everything works perfectly and the customer service is PERFECT! I can highly recommend and the fee is totally fair!

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

May 31, 2021

I got this app to add customization to products, it was working well but now it's super slow and I have to stop my ads because of it. I do not recommend this app.

Using app

3 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for taking the time to review. We were under DDOS attacks repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPs. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation.

2 / 5 Share

May 30, 2021

I'm not satisfied with this app. I had too many unsolved problems and had to stop all my sales. i wont recommend this app; it takes too long to get a response that leads to a solution.

Using app

7 days

Total reviews

2

Average rating

3.5

4 / 5 Share

May 29, 2021

Please check your app now. There is no stability with your app. So how can our customers experience and buy?

Using app

8 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

5 / 5 Share

Nov. 4, 2021

Excellent app and very great and fast customer service. They even helped me with some other issues on my site that was unrelated to their app. If I could give ten stars i would!

Store

RG

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

5 / 5 Share

May 27, 2021

Support has been great to us with any issue or funky thing that may arise. Have a bit of patience with this app. It will perform perfect when set up correctly, but may take some time and a learning curve to get it to function properly. Once you set it up and learn what you're doing, you'll find it to be an easy app that uses simple conditional logic you're able to easily configure. Provides a great customer experience on the front end.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

It took me a few requests to figure out the interface, but customer service was very responsive. This app did everything I needed it to do. The options are more extensive than the other personalization apps I tried - and I tried a lot of them! You can also easily see the customer's preview and download their jpgs on the back end. Many of the other apps didn't do this. Overall, I'm very happy with the app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Abdullah was amazing at helping and supporting me with my website. He took lots of time to help me. Thank you. He helped me with the personalisation of some t- shirts I had designed and I am very satisfied! He worked until very late to help me. I will be using this app again.

Store

Gretta

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 24, 2021

good app, only suitable when managing few products. it will be better if the product is divided into 2 types of group images, 1 low quality for preview and 1 high quality for print download

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

We are happy to let you know that we have introduced two types of personalized image output for every product configuration.