All reviews

Rating Breakdown

  • 5
    89% (918 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Jan. 22, 2021

The App does exactly what it says it does. I used it to add an engraving option to my site. Worked flawlessly and is highly configurable. Highly recommended.

Store

PALACE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Product Personalizer is a great app, which has a lot of features at an excellent price. We use it for aaina & co to help our customers decide how they would like their jewellery engraved.

Using app

About 3 years

Total reviews

8

Average rating

5.0

4 / 5 Share

Jan. 18, 2021

We are trying to build website where people can customize their products and so far the app has been amazing and so it the support team. Will always get an answer in less than 24 hours and the app price is very reasonable too. Mr. Abdullah Al Numan was of a great help, love the app and the support team.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

2 / 5 Share

Jan. 14, 2021

We installed this app for the features listed, thinking it would be great. Lo and behold, for whatever reason, after the install, they decided to write their code ALL OVER THE BACK UP THEMES TOO! Be warned. Thus it makes absolutely no difference whether or not we create a copy before we install the app, as it'll just write its code on the current theme and all of your back up themes (good luck trying to remove it one by one from ALL of your THEMES). CUSTOMER CHECKOUT ISSUES as well. Now we're having different customers using different platforms and payment methods complaining about how they are unable to checkout. This was only seen apparent after downloading and installing this app. They should compensate us for all the lost sales.

Using app

12 days

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for taking the time to review. Perhaps you have mistakenly claimed for another app as we see from our history you never have configured any product (So the app cannot create any issue with checkout). Also, you have performed auto-install in your current theme debut id:94423875628 and this is our history: https://prnt.sc/wnvz6a The app never installed any snippet to any other theme. If you need any help please contact us [email protected]

5 / 5 Share

Jan. 12, 2021

Love this app. We are using this both to personalize a product and also to build a bundle by linking customizations with variants. Support is amazing. We were having an issue which they fixed in timely manner.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great and very good designed app. Enjoy using it. Very helpful staff too. thanks. ------------------

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

This was the only app I found which gave me what I wanted in terms of a more complex personalisation with a dynamic preview. I have found the support to be fast and helpful, a lot of the time they have done the work for me which I am extremely grateful for!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

I was more interested in something robust which this App certainly is. So much so that I ended up with a configuration challenge I just couldn't figure out. I wrote the developer and he had me fixed up real fast with clear to the point graphics. If you are tired of apps that promise the moon including "easy setup" and then prove useless because of a gotcha, I suggest giving this one a try. It seems to be capable of handling just about any product personalization a merchant may require.

Using app

5 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Dec. 31, 2020

this app has been working really well for me. Support team is very quick to help and respond. Highly recommended

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Une aide rapide et efficace auprès du service client. Je recommande l'application qui est simple d'utilisation.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Customer support is very fast, although we are in different time zones, customized requirements can also be met, recommended!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

This software is very good, making our service better and customers feel more convenient,very recommend the use of this software.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 28, 2020

Great Customer Service Helped me with an issue i had with configuration Highly Recommended Response time was pretty quick A++

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app is great, lots of flexibility, and the support has been excellent. The 3 times i've asked a question or needed help with the app, they've replied and changed whatever i needed on the app overnight. A++

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

Our shopify store is using Product Personalizer. We are very happy within its features and customer service. The team responds to our queries super fast.

Using app

11 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 19, 2020

It is very unfortunate that vector graphics (svg) are not supported for image swatch fields. As a result, we have to edit each order in illustrator before it can be printed. Furthermore, the app is quite slow. Apart from this, the app works quite ok.

Using app

About 2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 18, 2020

Ich hatte bereits schon mehrere Apps ausprobiert für meine Produkt Optionen, aber musste letztendlich immer feststellen, dass die meisten Apps nicht bis zum Ende durchdacht sind und es immer einen Haken gab. Bei dieser App hier ist das nicht der Fall. Sie ist bis auf das letzte Detail perfekt angefertigt und erleichtert es uns enorm unseren Kunden die beste Personalisierung anzubieten. Verdiente 5 Sterne der App. Zum Kundenservice kann ich noch nicht viel zu sagen.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

The support team was indispensable when getting the app installed and running exactly the way I needed it to functionally and aesthetically. The app works flawlessly and integrates seamlessly into my theme. The best personalization/customization app and best, most responsive support team out there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Great app, it was kind of hard to understand at first, but I got used to it pretty quickly. Also, very helpful customer support

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I used this app and it really helped me personalized my ideal product. Thank you so much for the fast and efficient response of the support team. customer service is 10/10 and the application is 10/10 also!

Using app

12 months

Total reviews

1

Average rating

5.0