All reviews

Rating Breakdown

  • 5
    90% (983 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

May 21, 2021

The app looks like its going to work perfectly. During testing I needed some quick code assistance and the developer was super responsive and helped with a fix right away!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2021

Hi I just love using the app. This app meets my needs perfectly.I can almost do every type of customization in it .

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2021

The app works as expected and the customer support has been first rate. I've been very happy with app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2021

My site has a lot of custom code and I had an issue where the button wasn't showing up. These guys emailed me back within an hour and got everything fixed same day. App is working perfectly. Cool app. Would definitely recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

Store

OLT SAS

Using app

6 months

Total reviews

1

Average rating

4.0

3 / 5 Share

May 3, 2021

This app is quite tedious to use, and also messes up with code so bad. It messed up with our product types, facebook pixel etc etc. After the review the developers team contacted us and helped us to resolve the code which was everywhere on our store. 1 star for ease of use and 4 points for support after the review. Regards, Naukhez

Using app

About 2 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

April 24, 2021

Awesome app! Took me a few hours to get the hang of it, but once you do it's great! Also, I needed support and they were very quick to respond and helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

The app was exactly what I was looking for! Now I am able to provide to my customers the customization options I want, for the price I set. The support of the app is awesome as well! Specially Shahariare, help me get familiar with the app and answered me every single question!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2021

We have tested many personalization apps and this one really is the best. Once you understand the basics this tool has the potential to configure each product exactly as you need it. Wow! Not to forget the quick and very helpful support.

Using app

6 months

Total reviews

12

Average rating

4.8

1 / 5 Share

April 22, 2021

Applications full of bugs and non-existent support, this application will make you lose customers. If support responds within 1 week, you are lucky.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to review. We have replied to all of your tickets within one day. Here is our proof : https://prnt.sc/11vmo4v . If you need any help please contact [email protected]

5 / 5 Share

April 21, 2021

The app is wonderful and the customer service is very responsive. We had a lot of questions and they were able to help/solved them.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

Super application pour personnaliser les produits avec beaucoup d'options disponibles. Un grand merci au support client qui est à l'écoute et qui vous aide à chaque problème jusqu'à trouver la solution !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

Very professional and fast Customer Service. He helped me fix my Problem and even gave me a Tipp on what to improve besides.

Using app

11 months

Total reviews

4

Average rating

5.0

1 / 5 Share

April 18, 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 12, 2021

I received excellent support today. I appreciated the responsive to my issue and the quick and useful remedy.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2021

The support team from "Product Personalizer" implemented all our additional requirements accurately within 24 hours. Very recommendable!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2021

Numan went above and beyond in sorting out all my configuration issues! Even helping my store OUTSIDE of work hours. Thank you!

Store

IQONIC

Using app

3 months

Total reviews

6

Average rating

3.2

5 / 5 Share

April 6, 2021

Great app, easy to customise & mainly Great Technical Support! Always quick replies when i needed help. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

The best customer service! The team was available to help my company set up and optimize the app with visual and video instructions. For such a low monthly fee. I'm very impressed.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Can be a bit tricky to set up. But customer service is top notch and has always helped to get it done.

Using app

2 months

Total reviews

2

Average rating

5.0