All reviews

Rating Breakdown

  • 5
    92% (959 ratings)
  • 4
    4% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 92% (953)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2022

awesome app, great support. the app let's you integrate the product personalization WITHIN your own product page, support helps you to fix any issues.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

This app packs a load of features in for a very affordable price. The developers are very responsive.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

We've been a customer of Zepto Apps for almost two years. When our Shopify theme was recently upgraded, we reached out to Zepto to ensure compliance. The team at Zepto was super-responsive and made sure that their app was working with the upgraded theme. Fantastic customer service and great support!!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

3 / 5 Share

May 11, 2023

Attention Needed - Compatibility Issues with Shopify Market and Geolocation I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies. While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses. In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs. -- We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.

Store

advene

Using app

Over 2 years

Total reviews

6

Average rating

4.0

5 / 5 Share

Jan. 14, 2022

Amazing work! Worked with me on configuring the entire tool! They were very fast to respond, and had great detailed answers.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.

Store

Coolcin

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I used the app for customers to create their own custom products. I have found the design of the app easy to follow. The support has been instant and top quality. Highly Recommend

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

The help of the customer service team is very timely and helpful. This app provides a better shopping experience for my website. I highly recommend sellers who are just starting out.

Store

Siciry

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

I use this app to customize the products on my site www.arejei.com (tech inspired jewelry). Users can select a letter or a year using the product personalizer and it will display their selection as binary encoded jewelry. I was able to build that using the "condition" feature (I used 70+ conditions for one product and it still worked great). I also like the fact they do lazy loading for images. Their support is also wonderful! I wish they had more bulk features but the app works great.

Store

ARE JEI

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Amazing ! working with Gelato POD app, exactly what we want :) Shamsuddin Rony has been very helpful for several question.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

I used this app to offer more personalization to my products. The support team is great and very fast in chat help. Appreciate your help, thanks.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Being a web novice, I got stuck on the configuration process a few times. Luckily, every time I reached out to the support team through their live chat, and they quickly responded and my problems were resolved within minutes. I highly recommend this app.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Perfect app for the price, has everything you need and more. Customer Service is the best i have ever experienced.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

I am happy with this app. There are a lot of functions and easy to use. And their customer service is great. Response fast and always fix the problems

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

This app saved me heaps with its high level of customization. Also had a issue i needed fixed after changing to a new theme and the devs fixed it within 15 minutes of my email.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Store

Miei

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2021

Really good team of developers who always help. Thanks so much for helping our team with our customisation. Support is always pretty quick & speedy too. The feature works really well with our theme too. No complaints at all. Piyal Biswas, Shamsuddin Rony & Al Amin Khan are great!!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

We've used this app to process THOUSANDS of orders. Their team (primarily Al Amin Khan and Shahariare) have always been ready and eager to assist us in any issues we've had. Excellent support team and incredible customer service.

Using app

About 2 years

Total reviews

4

Average rating

5.0