Zepto Product Personalizer
All reviews
Excellent support from Nazirul. Very patient and efficient. This is my 3rd website that uses this app.
Extremely responsive and helpful - some of the best customer service! Thank you!
The Zepto Dev Team is literally the best! They helped me on several issues I had and it was mainly all on me getting used to the app. The app itself is phenomenal !
Great support from the Zepto team, specially Nazirul thanks for adapting the app to my template.
Good potential, but I stopped my trial after encountering two issues: It's not possible to modify the letter spacing. The tools generate an image or a PDF. Once a product is added to the cart or an order is fulfilled, it's impossible to modify your configuration. This could lead to a high volume of after-sales requests
I requested some changes related to the customization options formatting, ZEPTO support team helped me with this until everything was perfect, really great tool and the team behind it is amazing
Waiting for a reply: The app doesn't work if you have a Page Builder like E composer. ¡Customization options appear outside the product page!
Thanks for your review. The app works with any page builder that has a product form. Please contact [email protected]
I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc. The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).
The support is AMAZING!!! Muhtasim Mahir is super helpful. Reach out to support when you need it because they're flexible and creative!!!
Customer service is top notch! Love the way that I can show customers a live preview of how their product will look
いつも親切にご対応いただいてます。操作方法をわかりやすく画像で説明してくださり大変助かりました。また、返信が早いため速やかに問題解決ができます。
Nazirul has been so helpful helping me solve an issue I’ve been having.
Klasse Support. Bisher wurde das Problem am gleichen Tag gelöst. Mir fehlt noch ein bisschen die Flexibilität für den Kunden. Z.B. Text innerhalb eines Bereiches verschieben zu können. Ansonsten alles super
Excellent support technique et réactivité ! "Je suis très satisfaite de l'aide apportée par l'équipe de support Zepto. Suite à un problème d'intégration complexe sur mon thème Shopify, ils ont su intervenir directement dans le code pour débloquer la situation. L'application est puissante et le service client est à l'écoute des besoins spécifiques des professionnels. Je recommande vivement pour les produits personnalisables."
Waiting for a reply. The app worls fins but some small add-on´s are curcial to add: 1) When the output file (PNG is our case) is generated it ads a very long and cryptic name to the file itself, and there is nowhere to edit that to a desirable format. So in the cart it looks like an error. The only thing we could do was to hide the field. 2) Prestige Theme issue: The app allows one to "quick" add a product using this app even though the text is empy.
Thanks for your review. We have solved issues promptly. Let us know if there is anything we can do for you.
Nazirul, Muhtasim, and Shahariare have all been VERY helpful in answering my questions to make my custom product EXACTLY how I wanted it to look for my customers! Definitely recommend this app just because of the amazing customer service alone! Only reason for 4 stars is the original setup took some time.
I have been using this app for 3 years now and I cannot be happier about it.
Very happy with Product Personalizer. There is always a way to configure widget in a different way.
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