All reviews

Rating Breakdown

  • 5
    93% (1,104 ratings)
  • 4
    4% (44 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,069)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2023

I've been using this app for 3 years and had "only" 3 problems. All were resolved very promptly and satisfactorily. Love it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Excellent app, we were able to do all we wanted in terms of personnalization. We appreciate the strong customer support, and the ability to edit CSS Thank you !

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Applicazione molto completa per quanto riguarda il discorso delle personalizzazioni, si adatta bene anche alla visualizzazione da smartphone. Renderei solo la modifica dello stile del personalizzatore in front-end più facile da modificare per chi ha poche conoscenze nel campo. Per il resto l'app funziona bene, è il supporto è veloce ed efficiente.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Really great app, works excellent. I tried a lot of personalizer apps but this is by far the best one for our products. Also they have a great customer service, experienced and fast reply.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Was einen eigenen Shop angeht bin ich der Neuling schlecht hin. Diese App bringt genau das mit sich was ich benötige und auch wenn ich da nicht ganz verstanden habe wie es funktioniert hat, hat mir der Kunden Support (Shahariare Rahaman, Shahariare Rahaman und Shahariare Rahaman) super weiter geholfen. Falls was nicht so läuft wie ihr es euch vorstellt, schreibt dem Support und ihr werdet positiv überrascht sein^^. Grüßleee Franky UPDATE: Immer wieder komm ich mit den Shop und den Einstellungen an meine Grenzen, doch dank so einem hervorragenden Support, läuft alles wie am Schnürchen! Sofortige bearbeitung der anfragen, es wird sogar gecoded damit alles so läuft wie es benötigt wird! 1000 Danke an das Team! -------------------------------- When it comes to running my own shop, I’m a complete beginner. This app offers exactly what I need, and even though I didn’t fully understand how everything worked at first, the customer support (Shahariare Rahaman, Shahariare Rahaman and Shahariare Rahaman) helped me incredibly well. If something doesn’t work the way you expect it to, just contact support — you’ll be positively surprised ^^. Best regards Franky UPDATE: I keep reaching my limits when it comes to shop settings and configurations, but thanks to such outstanding support, everything runs like clockwork. Requests are handled immediately, and they even write custom code to make sure everything works exactly as needed. A thousand thanks to the team!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

the app works great - easy to install and great fitting in the template - support helps directly with questions, awesome

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

This app is the top choice for selling customized products and offers great value for money compared to other alternatives. After trying several applications, I found that this app was the only one that provided the best results.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 14, 2023

I had difficulty with the checkout portion of this app and contacted the app developers via online chat and Shahariare Rahaman was super helpful and managed to fix the problem within a few minutes.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2023

Awesome Technical Support, i really recommend this app because if you have problems with the position of the Zepto App in your template, they can solve it and fast.

Store

WellMed

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

App works really well and the support team are responsive and helpful. I would recommend this app to others.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Very helpful customer service. Quick response rate when I needed help updating the app to be in line with the new 2.0 version.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Tried a lot of personalize / customize apps but this one has all for a decent price. They are working to get the design even better and if my customers are able to move their logo themselves I would give six stars. Support is great and fast!

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

While the app itself has had a number of oddities and issues that seems to sprawl out of nowhere after working fine for weeks and months, the support received from their team has been excellent. Since no product is perfect, at the end of the day having great technical support is what makes the difference.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Customer service was great. They do their best to solve the issue, will recommend this app. Thank you guys!

Using app

About 8 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Great app which offers everything that we need to customize our products. The customer service is super quick, effective and friendly. I can only recommend working with Zepto.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

This application is a 10 out of 10. I was running against a problem on my website for the last 1,5 month. All this time I thought it was because of the Zepto Product Personalizer and was in contact with them daily. Eventually, after doing a lot of investigation and many support we came to the conclusion this was because of another app that we didn't thought of all this time. Guys, Al Amin and Shahariare, I'm really thankful for you guys supporting me with this issue. Because of you guys I was able to finally fix it. Beside of that, the app is really good and is worth every penny I've spend on it this far!

Using app

About 1 month

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 14, 2023

Un service technique vraiment efficace, les réponses m'ont été apportées au bout de 10 mln. un service client au top

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

It's incredibly useful customization app! Some features are really unique. And the customer service is always there, responding fast and always helping a lot. They helped us with everything and it was a very satisfying. We strongly recommend it to everyone!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Amazing support from Al Amin Khan!!! Hours of me trying to figure something out he was able to help me right away. Thank you, Al Amin Khan for all your help! :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Stable. Solid. Powerful. Works. Makes Money. What else could you ask for? I would also like to compliment the support - did a chat and Sham knew exactly what I was trying to do, asked good relevant questions and gave steered me to the solution for my application. Highly recommend!

Using app

9 days

Total reviews

5

Average rating

4.0