Zepto Product Personalizer

Feb. 7, 2021

The app came closest to what we wanted in terms of full product customization. The only reason we are giving it 3 stars and why we decided not to continue with it is unsatisfactory customer support. The responses were always too late. We had to stall our launch for 3 days in order to get a solution to our problems due to multiple back and forth. Support was polite and finally did answer our questions but we were concerned with the amount of time it takes for them to get back. We didn't want to take that risk when we went live.

Feb. 7, 2021

This app is very easy to use and loads quickly, which is very important to me. The customer service is excellent! They always respond quickly to any and every question/concern I have.

Feb. 3, 2021

I needed help twice this week and I was impressed with how fast they replied and helped me solve my issues. Great customer service.

Feb. 3, 2021

Great App and support is very helpful. You have many options for customization and i can really recommend it!

Feb. 1, 2021

Shahariare is great, he has really help me with this app. I struggled at first understanding everything and he was so patient with me. I definitely recommend this app, but the only negative is that after you have customised 50 products you need to upgrade to customise more products.

Jan. 24, 2021

I used the app to build personalized products on my website... Ready to launch and worked with the support team, which were very helpful!

Jan. 23, 2021

A very useful and powerful app for offering customers multiple personalisation options, in a variety of different formats.

Jan. 22, 2021

Shahariare Rahaman was really helpful. I was in a bind with some installation challenge and he promptly assisted. I love the app. Works exactly as I expected. 5 SOLID STARS!

Jan. 22, 2021

best product personalizer app out there! had some difficulties while installing the app and customer support helped me really quick!

Jan. 22, 2021

The App does exactly what it says it does. I used it to add an engraving option to my site. Worked flawlessly and is highly configurable. Highly recommended.

Jan. 20, 2021

Product Personalizer is a great app, which has a lot of features at an excellent price. We use it for aaina & co to help our customers decide how they would like their jewellery engraved.

Jan. 18, 2021

We are trying to build website where people can customize their products and so far the app has been amazing and so it the support team. Will always get an answer in less than 24 hours and the app price is very reasonable too. Mr. Abdullah Al Numan was of a great help, love the app and the support team.

Jan. 14, 2021

We installed this app for the features listed, thinking it would be great. Lo and behold, for whatever reason, after the install, they decided to write their code ALL OVER THE BACK UP THEMES TOO! Be warned. Thus it makes absolutely no difference whether or not we create a copy before we install the app, as it'll just write its code on the current theme and all of your back up themes (good luck trying to remove it one by one from ALL of your THEMES). CUSTOMER CHECKOUT ISSUES as well. Now we're having different customers using different platforms and payment methods complaining about how they are unable to checkout. This was only seen apparent after downloading and installing this app. They should compensate us for all the lost sales.

Jan. 12, 2021

Love this app. We are using this both to personalize a product and also to build a bundle by linking customizations with variants. Support is amazing. We were having an issue which they fixed in timely manner.

Jan. 12, 2021

Great and very good designed app. Enjoy using it. Very helpful staff too. thanks. ------------------

Jan. 3, 2021

This was the only app I found which gave me what I wanted in terms of a more complex personalisation with a dynamic preview. I have found the support to be fast and helpful, a lot of the time they have done the work for me which I am extremely grateful for!

Jan. 1, 2021

I was more interested in something robust which this App certainly is. So much so that I ended up with a configuration challenge I just couldn't figure out. I wrote the developer and he had me fixed up real fast with clear to the point graphics. If you are tired of apps that promise the moon including "easy setup" and then prove useless because of a gotcha, I suggest giving this one a try. It seems to be capable of handling just about any product personalization a merchant may require.

Dec. 31, 2020

this app has been working really well for me. Support team is very quick to help and respond. Highly recommended

Dec. 29, 2020

Une aide rapide et efficace auprès du service client. Je recommande l'application qui est simple d'utilisation.

Dec. 29, 2020

Customer support is very fast, although we are in different time zones, customized requirements can also be met, recommended!