All reviews

Rating Breakdown

  • 5
    89% (919 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2020

This app has helped our store gain a lot of revenue and has been a simple way for us to add personalization for our products. Support is always prompt.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Had a small problem with button looks on my theme, but the support team is there to help you set everything up the right way

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Super guy, extremely patient, helped me out in understanding mobile personalisation, 10 on 10 on every account!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

i use this app for personnalised gift and it's very useful, i have few bugs but support is very reactive and competent So i recommended this great app ;)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

We use this app for text customisation and live preview. It's really great, it works just like we imagined, and really helps customers visualise their unique product.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Nous aimons beaucoup cette app. Simple d'utilisation, elle permet des réalisations très design. Le support est réactif et performant et sympa en plus ;) Je recommande. English : We really like this app. Easy to use, it allows very design achievements. The support is responsive and efficient and also nice;) I recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

This app is amazing!!! And the live customer support is so quick and very helpful. Everything I needed they took care of!!! Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 18, 2020

I wait one week Response!I have a problem with the application.And I wrote to them 3 times.Unfortunately no answer for a week

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 6, 2020

The app has some great features. You can place layers on the background very accurately, styles are easy to customize and the print file feature works extremely well. The only downside was some bugs that appeared, however the support helped me deal with those. Loading times for files seem to take very long, even though the file sizes are small (~100kb).

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to review. We have replied back to you. Please send a screen video on how this is happening as we see no issue from our end and no one reported that yet. Also please delete your browser cache if you upload same label image.

5 / 5 Share

Aug. 8, 2020

-Very helpful application in many option and details that can help you with every product -excellent customer service thank you

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

This app is a game changer for product personalization. The capabilities are perfect for our needs, and the support is top notch. Definitely recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Using app

6 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 5, 2020

I used this app to customize hats and bands for a company. Easy to use and great, on the spot customer service.

Using app

Over 2 years

Total reviews

5

Average rating

4.0

5 / 5 Share

Aug. 5, 2020

I use this plugin to complete my custom product page. Despite many problems, they worked very hard and helped me solve them in time. thank you very much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2020

We use this app extensively for heavily customized jewelry and keepsakes. Support is getting better and better - the addition of live chat support inside the app makes a huge difference! My only complaint is that past updates to the app got pushed out without any notice and sometimes cause problems. We really need a way to control the release of updates so we can test them before they get deployed to our production site. Support has improved significantly in the last few months and I have been assured that the update process is going to get better. From a functionality standpoint, this is definitely a 5 star app. If updates continue to cause issues, I'll have to come back and dock some points though.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Excellent product and even better support. Had it setup within no time with help from their support whenever I needed it. Abdullah was my customer service agent and was SUPER helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

I'm very happy with this app, it helps my store improve the conversion rate from 4% to 6%. And the supporter is very friendly, he helped me to show custom information in my cart page.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

We are using this app for a year now. You have endless options to customize your editor which is a mighty and in comparison a really cheap tool to get your individual products out there. Nothing we couldn't get done with this! The support always got our problems solved and I will rather wait a day or two for the solution than an instant reply by bots or generic answers that does not help at all. Keep up the great work! Greetings from germany, a really happy customer on various of your plans. :)

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2020

Great app, but the automatic installation didn't work for me. I looked around the FAQs, and I learned how to perform the manual install, which was absurdly easy. I recommend the developer make the manual install option more visible, so people like me would simply add the line of code to the website, instead of asking for the company to install it on our behalves. In terms of the app - thank goodness you exist. It's a godsend.

Using app

7 months

Total reviews

1

Average rating

5.0