Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
1,031
chart
#792
All reviews
Rating Breakdown
July 13, 2020
Great app, but the automatic installation didn't work for me. I looked around the FAQs, and I learned how to perform the manual install, which was absurdly easy. I recommend the developer make the manual install option more visible, so people like me would simply add the line of code to the website, instead of asking for the company to install it on our behalves. In terms of the app - thank goodness you exist. It's a godsend.
July 10, 2020
great app and great support, very fast and efficient. i think is one of the best apps in store if you need custom products.
July 10, 2020
i really like the app - a lot of options and you can use it for different products. quite easy to use if you understood it
July 9, 2020
Customer service is excellent! Had some issues using it, but they resolved all of the issues very quickly!
July 8, 2020
We use this app to allow customers to customize their sweet box by choosing different variants of products. The app offers a lot of flexibility. Most of the things we felt we needed support with were already a part of the app, we only had to know how to use it. They are always there to solve our queries. It would be great if they add more tutorials or help on each and every "setting" that the app offers for customizing, so that customers can realise the complete potential much faster.
July 3, 2020
Product Personalizer is the best value for money app I ever used for my Shopify store. On top of that, the support team of this app is Excellent, they really care!! I can't thank you enough guys.
July 2, 2020
The app does not work and poor customer support.i have asked a question about 2 days ago and did not get the answer yet. however today the app completely stops working! I spend hours doing the huge configuration with tones of conditions but I was not able to save the configuration. that's awful!
Thank you for taking the time to review. There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue Please delete your browser cache and recheck now. This is not going to happen again we promise! you can reach us at [email protected] Please consider deleting the review to help us We are deeply concerned and sorry for this issue. Thank you for your patience! Kind Regards, Saifullah Product Personalizer
July 2, 2020
App has major reliability issues. 07/02/2020 (12:03pm EST) -- App is still down. No response from Support. 07/02/2020 (12:41pm EST - Claims App Is Up) -- App is still down.
Thank you for taking the time to review. There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue Please delete your browser cache and recheck now. This is not going to happen again we promise! you can reach us at [email protected] Please consider deleting the review to help us We are deeply concerned and sorry for this issue. Thank you for your patience! Kind Regards, Saifullah Product Personalizer
July 2, 2020
Great app! Numan was very helpfull assisting me to set up some specific changes on the interface that ended up improving the UX for my customers. Don't hesitate and give it a try folks, you won't regret!
July 2, 2020
It's been many days we are receiving less orders than usual without any reason, so we increased our advertisement on social media with little result... This morning one of our collaborators discovered that many products (it seems randomly, there is no criteria we can explain) are affected by the error of not showing the preview and blocking the possibility to buy or the font is not working properly. I made many videos and many screenshots reporting this problem. I append Video 1 here: https://youtu.be/5FOXuOduTY8 For this problem We lost and We are losing orders and this situation is unacceptable!
Hi, For some server schedule maintenance the issue had arisen. The issue has been solved now. Hope you consider this issue and update the review
Sept. 14, 2020
I've tried all apps for product customization and I can say Product Personalizer is the best! Super easy to work with! The support is very good, they are open to solve any problem even by accessing your account if you grant permission. The only improvement I would suggest is the response speed, now they had dealt issues in 36 to 48 hours. When they solve this issue I would rate Product Personalizer 5 stars.
June 29, 2020
Awesome application. Just started using it and it's exactly what I was looking for in a customization app. There are a couple bugs and some desired features but I sent them an email and hopefully they can get it fixed. Great app all in all.
June 12, 2020
Numan was awesome with help setting up this app. Very, very helpful and so glad he was there for us to get this up and running! We have a more than a few products and we needed some serious help. Thanks again Numan!!!
June 10, 2020
Many Thanks to The support staff at product personalizer. My request/problem was sorted out in quick time. Love the app! easy to use and makes my products personlized with image upload and text input without having to do any input Myself when a sale comes in. Set it up once and its set to go!
June 10, 2020
A must for every POD Store. It saves a lot of money on VAs that would otherwise to this manually. Recommended.
June 5, 2020
I would like to thank Arafath for his prompt replies to my enquiries. This's a great app especially from the perspective of my customers where they can easily personalize their items. However, I'm still hoping that this app can link the ready-to-print image to my Print On Demand vendors.
June 3, 2020
The app is great, is easy to use and it has been very helpful to create personalized products. The support responds quickly and they've been very helpful with the customization. I would love it if they implemented more ways to customize what the customer sees. but overall great app
May 26, 2020
Support for this app is excellent! Support Rep Arafath was very helpful in getting my first personalized up and running smoothly. He was very patient with me and even made extra tutorial videos that took me step-by-step through my goals. 5 Stars! Highly Recommended!
May 23, 2020
I have tested a range of apps for personalization, for me personally nothing has come close to this one, the functionality and user interface was very simple to grasp right from the start. Especially the addition of conditional logic sets this app apart. One of the best things about using this app was the support, especially Arafath who went above and beyond to help us out with some fairly complex customization's. The price as well compared to some apps is extremely reasonable for what you get. Cant wait to see what updates they come up with in the future!
May 21, 2020
Great customer service, fantastic app. I use it for several products and it works very well overall. 5/5