All reviews

Rating Breakdown

  • 5
    89% (920 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

May 18, 2020

We have just started using this app and it has everything we need. The greatest thing about this app is the support. I have had to reach out to support several times now with our initial setup and Numan is a huge help. It might take 24 hours for Numan is get back to you but when he does he is tremendously nice and very helpful. I hope you don't need too much support but if you do Numan has you taken care of.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

This is a great app! Was a bit confused at the beginning as I'm new, but with they're customer service I had it down in no time! Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Numan was such a great help and he helped me with whatever I didn’t understand. I’m very happy with this app and the service that everyone gives me.

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 10, 2020

Have used this software to sell many products..works great and very easy to use and setup. Software support is great too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

This app is very in-depth with a lot of amazing features to achieve almost any kind of product customization that you require. Not only is the app amazing, but so is their support team. Their team was a huge help to getting our customization setup properly. Can't thank them enough. Highly recommend this app, you won't be disappointed!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I've used this app for a number of years and have been very happy with it. It allows my customers to preview their personalisation before they place the order. I really believe it helps with converting sales. The app has many features and capabilities, and at first it may be a bit overwhelming to set it up, but the tech support team have always been very helpful and fix any issues with 24 hours.

Store

ELVIE

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

The app is much more powerful than i realized. I had the terrific opportunity to get on a Skype chat and call with NUMAN....who was AMAZING! He took all the time needed to set things up for me and walked me through what he did. At no point did he lose patience with my lack of knowledge and wouldn't get off the call until it was done to my satisfaction....then I found out he was doing at 4am his time! Amazing service from him. The only little suggestion I would have is to load some better instructional videos to your site. Thanks again Numan!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

This app is the BOMB! Offering product customizations and personalization is a key part of our business. I tried several other apps and this one offered far more capabilities at a very reasonable price. The support has been great too!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.

Store

TACHE®

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2020

We use this app on our site to offer custom made keypads. We have been using the app for over a year and its great. It gives us so much flexibility and the support has been great.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2020

I am having a great experience with this app. The features look great and is easily customizable. And the development/customer support team has been great as well -- so even if you don't have everything right out of the box, the support can help you get the right features you're looking for

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 2, 2020

Nice app. Definitely space for improvement. I will try to use it just to let customers customize objects with a name. The devs are pushy for a good review. I really don't like it.

Using app

2 months

Total reviews

35

Average rating

3.4

5 / 5 Share

May 4, 2020

I opened three different tickets/requests for bug fixes in my store. They all were related to formating. I got a response in less than 24 hours from support (Numan) and they were able to fix every detail as request in less than 48 hours. I was amazed at how quickly, the good service, and how great my store is looking now. I can say with confidence Product Personalizer is the best support and customer service I received. If you are looking for an app to customize products on your store look no further the app has everything and even if something is missing they will be able to help you quickly and will get you a solution. Best app in Shopify!!

Store

Pawls

Using app

About 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

April 27, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup....

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

Awesome App with awesome support team. The price of the app is super cheap compared to what you can do with it and they really take care of you if you need help. Numan did an SPLENDID job helping us getting EXACTLY what we needed (and it wasn't easy). He took time to understand our needs, talk to us the confirm his understanding of the situation and after a couple of hours he came back with an implementation that perfectly matched what we needed. I couldn't recommend it more (and I have tested like...5 other product customization apps!). Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

This app is a great product personalizer app! I have had it for about 4 years now and the product variations are endless. I've used their customer service more than once and they've always replied quickly and answered my questions. I recommend this app!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2020

Hola, animo a quien esté buscando una herramienta para personalización de todo tipo de productos para poder ofrecer a sus clientes una forma sencilla e intuitiva de comprar los productos personalizados, que pruebe esta app de Shopify, además tienen una atención de soporte exquisita. m, Saludos desde España.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is by far my favorite. Super easy to navigate, works great for customers. Highly recommended!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2020

Great app. Very customizable. Excellent customer service. They are very responsive to all of the questions that I've had.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

April 27, 2021

Great reliability and performance. The support team is very proactive. The scalability capabilities they provide are very good too. Really nice, even when it has to be used into extremely customized themes.

Using app

Over 1 year

Total reviews

5

Average rating

5.0