All reviews

Rating Breakdown

  • 5
    92% (1,035 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 90% (1,016)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2021

We're trialing this app and so far so good. Good support from both Al Amin and Shahariare, who both were very quick to respond and went above and beyond to resolve the issues we were having.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

We moved from another personalizer app that was clunky and updates could only really be done by a developer. We moved to Product Personalizer and we were really able to be self-sufficient. The support team was helpful in answering questions and helping us get live faster, much more responsive than our other teams. Also, they make it pretty easy for us to copy our existing configurations to different websites we have. So again, super easy!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Encountered some issues with the product personalizer appearing on the website and Piyal was quick to assist and prompt with solving the issue! Have been trying to find an app that supports Shopify at a fairly reasonable price and Product Personalizer is indeed the one I've been looking for!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

It's been tough going to find the right app to serve my purposes despite Europe's much advertised big wigs. This one does exactly what I want it to and the support received to set it up was outstanding.

Using app

About 7 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 23, 2021

App works perfect, customer service is even more impressive. We had some issues that were able to be fixed directly through their Live Chat. I would recommend to anyone.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

This app provides thins I wanted perfectly, also 24/7 support is really perfect!!! Thanks again. Even when reviewing the demo store, I can't trust it is working really, but I am seeing it in my site actually now.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

very helpful and solve my problem quick and simple. very helpful and solve my problem quick and simple.

Using app

Almost 2 years

Total reviews

4

Average rating

3.5

5 / 5 Share

Oct. 27, 2021

great app - great support and guidance. Spent an hour sorting out issues and technician was methodical and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 14, 2021

Wow, this app will not only put your products on a more, fully flexible level, the support team in place will make sure your system is set up and optimized for success. I'm very happy with the level of service from the team and the quality of their product. There are minor glitches here and there that are easily ignored given the fact that the system is building a higher level of professionalism for you. I'm so thankful for this app as I've needed something like it for a while now.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

This app is really amazing! It helps me to manage my personalized products. One more advantage is their very accommodating technical support team. Thumbs up to you guys! This app is highly recommended!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

So far, I love it! When I had questions, their support was quick to reply! They were a great help and very easy to work with!!

Using app

5 days

Total reviews

3

Average rating

3.0

4 / 5 Share

Oct. 13, 2021

I had some trouble using this app at first because there was a compatibility issue with my client's site. It did take quite a while to receive support initially, but after some time, the Product Personalizer support team was able to resolve the problem. I especially appreciate the support I received from their dev team and Al Amin Khan – they were super helpful! In general, this app is the best, most robust option for anyone who wants to sell personalized products. It has tons of options to fit pretty much any use case. So, as long as you have the patience to get it working, it's a great app!

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 13, 2021

I'm very happy with the quick response of Al Amin Khan. Thank you ! Very helpfull for my product page

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Very Smooth for a customize app. Take a while to learn but once you have the hang of it, you will love it! If you require help, their customer service is around to assist you. Top-notch app and services!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I'm still in the process of setting this app up (I have a lot of products with a lot of different options) but so far I'm really excited with what I'll be able to achieve with it and how much time it will save me in the long run! The support team have been so patient and helpful to me when I need tweeks and my silly questions answered!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Really nice app for what we needed in our store. Didn't have any issues so far. Also, the support is really friendly, fast and goes out of their way to assist with anything needed. They even helped me to write a custom CSS.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

tres bonne application prix instalation simple service client toujour a l ecoute merci pour l aide . merci beaucoup

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Very good service whenever you need it, super helpful. Highly recommend this app

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

It’s great!!!It has solved many of my problems. The customer service and programmers are very patient to answer my doubts. Without them, I don’t know how to proceed. Thank them very much. They are a great company. At the same time, The product is also very good, it has generated a lot of orders for me.

Using app

11 months

Total reviews

3

Average rating

5.0