Zepto Product Personalizer
Product Options, Product Personlizer, Product Customizer
Rating
4.6
feedback
1,033
chart
#722
All reviews
Rating Breakdown
Dec. 2, 2019
This app is very easy to use and it's very flexible for different kinds of personalizations. The customer support is very helpful and responsive too. The only thing I thought that could probably be improved is the template part, if I could save more than 1 templates and name them, then it would be easier for me to apply them to different kinds of personalizations. But I've already found a way to bypass it a little bit, that's why I think it's very flexible. Overall it's a great app.
Nov. 30, 2019
I used this app to help me create custom beer labels which make 80% of my products working through the Product Personaliser app. The app support is great and I love the app. It has got all the features to create great Personalized products. I 'll highly recommend this app!
Nov. 23, 2019
I'm very pleased with Product Personalizer!! I'm a web designer and I was setting up a complex monogram for my client. Numan from Product Personalizer helped me set up the monograms and guided me with direction and he helped on the backend. 5 star service and support! I couldn't have set up this monogram shop without Numan!! Highly Recommended!!!
Nov. 17, 2019
doesn't work for me ... Installed, added to the theme, all ok but is not showing in product page ...
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Nov. 16, 2019
Awesome app and do exactly what I want for my website. Most importantly, Saifullah is very helpful and helping with my queries. Thank you.
May 7, 2020
We're still in the process of getting our custom site set up, but so far, so good. Support on this app has been great - we found a few issues with the image uploads while testing on mobile and the developer was responsive and fast with fixes. Thanks! Updated May 6, 2020 - We have experienced a few instances now where products that had previously been working fine developed new issues in Personalizer. First an image group stopped loading, and now Windows/Chrome users have lost anti-aliasing on the fonts. Support is always quick and helpful, but it is concerning to have to keep going back and re-testing things that used to work.
Nov. 14, 2019
Simplicité et prise en main intuitif , Product Personalizer ma permis d'offrir a mes clients un rendu comme si c’était le vrai produit devant leur yeux. C'est vraiment pour moi l'application de customisation idéal. On peut tous faire ! Mes clients en redemande :) Merci
Nov. 14, 2019
We have a fairly complex personalization process for our store. The app has allowed us to offer the customer a very detailed level of personalization/customization. The support team has been helpful whenever there have been small bugs or with improvements such as making code as efficient as possible to maximize store speed. My only small request which would make the app even more valuable, would be to include an EDIT feature *from the cart* so a user can go back and fix any errors they made without starting over. Great app, highly recommended!
Nov. 6, 2019
This app is a really awesome piece of software for such a great price. We replaced a $600+ a month software with this app and find it to have many more features and is easier to use for our customers! They are also constantly adding new features, which is great. There can be a bit of a learning curve in setting up highly complex products with dependencies, but I have been able to make very customized products due to the feature set available. Highly recommend.
Oct. 29, 2019
This app helped provide seamless add on and personalisation. The creator of the app helped improve the app to create a high-quality solution. With the new changes, the app gets 5/5 stars.
Oct. 25, 2019
Really great app and top notch customer service. The app does exactly what I was looking for it to do. When I had trouble originally getting it set up on my store exactly how I wanted it I contacted the customer support team multiple times, and each time I received a response within 24 hours. At one point they even went into my store and were able to modify the code to set it up properly for me! 5 stars
Oct. 24, 2019
This app is perfect for customizing products and has the option to add product selections for customers to purchase in cart.
Oct. 24, 2019
We have been using Bold Options for the last 5/6 years, although we were happy with this solution our customer were asking for preview. This app is light years ahead of any option apps available today on Shopify. The app works as advertised, does not crash and is straightforward. The help files are very detail and easy to use. Unfortunately the function that add a cost to an option needs to be coded in house, this can be a little overwhelming if working with codes scares you. Laguiole-Imports.com
Oct. 24, 2019
Absolutely a fantastic app that has transformed our customer experience. We sell customized fingerprint jewelry and being able to see custom inscriptions "engraved" on the piece as they type - even curving text around the inside of a ring! - is so helpful for our customers. It also handles the addition of accessories, like a chain, a birthstone charm, a premium bail, etc., and shows those additions dynamically on the product photo. The ability to use conditional logic to show/hide different options is also key, allowing us to be really flexible in how we set up our products (see https://legacytouch.com for examples of what is possible). A little bit of a learning curve, sure; but, that generally comes with the territory when you have lots of flexibility and options. Support, in general, is really good. Not super communicative, but very willing to implement special requests and troubleshoot bugs in a timely manner. I do wish there was a better way to handle deploying bug fixes and code updates - those generally get pushed to our production site without notice and have occasionally caused issues. But overall, we are very pleased with this app.
Oct. 22, 2019
There aren't enough stars for how helpful the support tech was. I wanted a complicated feature added to my page and he fixed it in moments. Friendly, patient and totally proficient. AMAZING!!!
Oct. 16, 2019
We tried a couple different configurator apps but we decided to stick with this one. Configuring it might be a little tough for beginners, however, they have great support and reply times. Price is very reasonable compared to other configurator apps, who don’t even reply to support tickets.
Oct. 15, 2019
I needed an app to allow my customers to personalize products. This app has delivered! The support is absolutely like nothing I have ever witnessed before. Numan has been a hero and helped me until everything was set up perfectly. I can’t thank him and the senior developer enough. Such great people, very hard to find these days / but rest assured you will find it here. Thanks guys, forever grateful to you helping us!!! It’s been a pleasure working with you, especially Numan :-)
Oct. 14, 2019
the apps itself is excellent, but the reply speed take a little time, so here i advise developer should improve that, anyway, 8 out of 10, keep 2 to improve
Oct. 8, 2019
There are some features that we cannot modify by ourselves , however the support is always there to help : Saifullah answers and resolves our issues so quickly and efficiently ! We couldn't ask for better support !