All reviews

Rating Breakdown

  • 5
    92% (1,035 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 90% (1,016)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2021

Fantastic support, best I've received with a Shopify app! Does everything that we want in terms of customising our product range.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

This is a great app if you have a store with personalized items. I've been using it for a few years and have had very few issues. The support staff are also amazing and sort issues out immediately.

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 24, 2021

I used this app to personalise my products and it's very simple to use. I had a few questions, but the support team has helped me through it all. They have been amazing. I would recommend this app if you want to add personalisation to your products. It's easy to use and affordable - I'm so happy to pay for a great product like this that I can afford as a start-up business. There are heaps of plans to suit your needs. It's so easy for customers to use, which is really important for user experience and the design of the personalisation is great too. Give it a go!

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Best attention service from all of the Customer Service team. They always help me quickly and easily. The app is great and very usefull in a lot of ways. Thanks for all!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Great app with great support. I got all the answers to my questions in minutes. I really recommend it for product customization.

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Great app, packed with useful options. Once installed, it already adapted to my theme almost perfectly. I only needed a very few, minor tweaks and the developer was very fast and responsive in making them.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

I have always wanted to let clients choose their exact chocolates in the box...and this app delivers. I am pretty smart but not super tech-y, and was able to install and set up mostly on my own. For the things I couldn't figure out, I sent questions and customer service responded super fast and sent the code for a customized packing slip. Love love love.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

The support behind this app is amazing! They helped get everything setup to match my theme and functioning properly.

Using app

3 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 11, 2021

It is helpful providing the monogram options for our customers but it's not not necessarily user friendly on the back end. Often times we lose our monogram information on products, it will drop off for no reason.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 11, 2021

We find the functionality of the app very flexible, and the support team has been very helpful with figuring out any incompatibilities between the app and our theme.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 10, 2021

Hi. Very good support service. They respond quickly and are able to perfectly understand your needs. I recommend it.

Using app

About 2 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Aug. 9, 2021

This app is exactly what i was looking for. It has everything and the costumer's service is great! Highly recommended app.

Store

SAAR CO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Very good app, our customers love to personalize our products. It may take some effort to set everything up, but the support will be there to help you. 5 Stars!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

doing great! Product Personalizer is rocking editor game and customer support is on point. Saturday 11 pm (my timezone). Working for 3 hours with that guy helping me editing my editor. just awesome.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Great service from Piyal Biswas. I needed to customize and fine-toned the apps. he helped completed verything i need.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Really one of the best apps you will find for product personalization. There are video instructions to help and a live chat with really really good and fast working people. Just amazing!!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Great app with much more customization and options than competing apps. Prompt and helpful customer service! The support team always replies promptly to help us make any changes.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Best support I've ever seen! Thanks to my friend Al Amin Khan. Helped us a lot, doing an excelent job

Using app

3 months

Total reviews

3

Average rating

2.7

5 / 5 Share

Aug. 2, 2021

Love this app and the support! It was not this easy to understand first, but once I got it, I will never ever work without it.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

I am trying to contact the service because I have a serious problem. But no one is answering me! I am tryibf it the fifth time now!!! Is this app still supported?

Using app

About 3 years

Total reviews

6

Average rating

4.0