All reviews

Rating Breakdown

  • 5
    90% (983 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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5 / 5 Share

June 10, 2020

Many Thanks to The support staff at product personalizer. My request/problem was sorted out in quick time. Love the app! easy to use and makes my products personlized with image upload and text input without having to do any input Myself when a sale comes in. Set it up once and its set to go!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2020

A must for every POD Store. It saves a lot of money on VAs that would otherwise to this manually. Recommended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2020

I would like to thank Arafath for his prompt replies to my enquiries. This's a great app especially from the perspective of my customers where they can easily personalize their items. However, I'm still hoping that this app can link the ready-to-print image to my Print On Demand vendors.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

The app is great, is easy to use and it has been very helpful to create personalized products. The support responds quickly and they've been very helpful with the customization. I would love it if they implemented more ways to customize what the customer sees. but overall great app

Store

Glow Up

Using app

Over 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

May 26, 2020

Support for this app is excellent! Support Rep Arafath was very helpful in getting my first personalized up and running smoothly. He was very patient with me and even made extra tutorial videos that took me step-by-step through my goals. 5 Stars! Highly Recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2020

I have tested a range of apps for personalization, for me personally nothing has come close to this one, the functionality and user interface was very simple to grasp right from the start. Especially the addition of conditional logic sets this app apart. One of the best things about using this app was the support, especially Arafath who went above and beyond to help us out with some fairly complex customization's. The price as well compared to some apps is extremely reasonable for what you get. Cant wait to see what updates they come up with in the future!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great customer service, fantastic app. I use it for several products and it works very well overall. 5/5

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2020

We have just started using this app and it has everything we need. The greatest thing about this app is the support. I have had to reach out to support several times now with our initial setup and Numan is a huge help. It might take 24 hours for Numan is get back to you but when he does he is tremendously nice and very helpful. I hope you don't need too much support but if you do Numan has you taken care of.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

This is a great app! Was a bit confused at the beginning as I'm new, but with they're customer service I had it down in no time! Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Numan was such a great help and he helped me with whatever I didn’t understand. I’m very happy with this app and the service that everyone gives me.

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 10, 2020

Have used this software to sell many products..works great and very easy to use and setup. Software support is great too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

This app is very in-depth with a lot of amazing features to achieve almost any kind of product customization that you require. Not only is the app amazing, but so is their support team. Their team was a huge help to getting our customization setup properly. Can't thank them enough. Highly recommend this app, you won't be disappointed!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I've used this app for a number of years and have been very happy with it. It allows my customers to preview their personalisation before they place the order. I really believe it helps with converting sales. The app has many features and capabilities, and at first it may be a bit overwhelming to set it up, but the tech support team have always been very helpful and fix any issues with 24 hours.

Store

ELVIE

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

The app is much more powerful than i realized. I had the terrific opportunity to get on a Skype chat and call with NUMAN....who was AMAZING! He took all the time needed to set things up for me and walked me through what he did. At no point did he lose patience with my lack of knowledge and wouldn't get off the call until it was done to my satisfaction....then I found out he was doing at 4am his time! Amazing service from him. The only little suggestion I would have is to load some better instructional videos to your site. Thanks again Numan!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

This app is the BOMB! Offering product customizations and personalization is a key part of our business. I tried several other apps and this one offered far more capabilities at a very reasonable price. The support has been great too!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

When you get it set up, this app is excellent and the support to iron out a few creases was great. Highly recommend this app for customisation - much better than all of the other apps we tried. The live previewer is just so impressive and exactly what we needed.

Store

TACHE®

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2020

We use this app on our site to offer custom made keypads. We have been using the app for over a year and its great. It gives us so much flexibility and the support has been great.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 2, 2020

I am having a great experience with this app. The features look great and is easily customizable. And the development/customer support team has been great as well -- so even if you don't have everything right out of the box, the support can help you get the right features you're looking for

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 2, 2020

Nice app. Definitely space for improvement. I will try to use it just to let customers customize objects with a name. The devs are pushy for a good review. I really don't like it.

Using app

2 months

Total reviews

36

Average rating

3.3

5 / 5 Share

May 4, 2020

I opened three different tickets/requests for bug fixes in my store. They all were related to formating. I got a response in less than 24 hours from support (Numan) and they were able to fix every detail as request in less than 48 hours. I was amazed at how quickly, the good service, and how great my store is looking now. I can say with confidence Product Personalizer is the best support and customer service I received. If you are looking for an app to customize products on your store look no further the app has everything and even if something is missing they will be able to help you quickly and will get you a solution. Best app in Shopify!!

Store

Pawls

Using app

About 2 years

Total reviews

10

Average rating

4.9