All reviews

Rating Breakdown

  • 5
    89% (922 ratings)
  • 4
    4% (45 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (39 ratings)
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5 / 5 Share

Oct. 8, 2019

There are some features that we cannot modify by ourselves , however the support is always there to help : Saifullah answers and resolves our issues so quickly and efficiently ! We couldn't ask for better support !

Store

waekura

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

I used this app to add plant options for our products plant ionizer. It's exactly what I wanted. I faced a problem during the process but they helped to solve it. Now everything runs perfectly!

Store

Zero2.5

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 10, 2024

UPDATE: product options suddenly disappeared from the site. Apparently Zepto, the developer, is having some type of CDN issue at the moment. I've contacted support but have not heard back from them yet. This is very serious! This app has a lot of potential and is a work in progress. If you need to offer personalization (especially complex items with real time preview), then I can highly recommend this app. The developer knows his stuff and is committed to making it better. The only issue, if you can call it that, is that it's such a powerful app and offers so many settings that you can get overwhelmed sometimes. However this would only apply in more complex cases, as it all depends on the types of products and personalizations that you offer in your store. In my specific case I needed support when changing theme so that the app would display seamlessly. Support came through and was there to help get the app performing the way I needed. I can highly recommend this app!

Using app

Over 4 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 30, 2019

This app is perfect for our store, many options to customise and the customer service is attentive.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 23, 2019

The best app for product customization so far!!! The team is very helpful and extremely responsive. They provides us with their Skype account when we had some issue to be fixed. The owner of the app contacted us directly and it was solved like in couple of hours. Would highly recommend the app!!!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2019

This app is EXACTLY what I was looking for! I have spent over a month looking for a solution, even going as far as contacting a developer who was going to charge thousands of dollars to do what Shopify and Product Personalizer can do for a small fraction of the price. The support has been great, Saifullah has been a HUGE help in answering my questions and going beyond to help configure my products. This is a win!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

What can I say? I have compared and tested a few other product personalizer Apps, but found this one to be head above the others. The ease of configuration, the ability to preview and custom price every customization is just amazing. This product is really worth every cent and I will highly recommend this for anyone who wants to have a world-class product personalizer at an affordable price. We had some issues, as with any app and which anyone can testify to, but the support has just been outstanding. Tonight, the entire team attended to an issue we had, we communicated over Skype, I was able to share some frustrations and the team really stepped up. Within an hour, my issue was resolved and I am glad I selected to partner with this great company.

Using app

3 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 7, 2019

I originally posted a not so great review about this. However, the owner contacted me to offer to help which I appreciate. Sounds like some updates are coming and now that I figured it out, it does Exactly what I want it to do!

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 9, 2019

Amazing job. Numan helped us a lot! He did a really good job. And till now, this app meets our requirement! Thanks

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are sorry to hear you are having some trouble. Here is how price increase works : http://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout You are suggested to use method one . Also we have edited your theme. Can you please check?

5 / 5 Share

Aug. 29, 2019

shop is not live yet, so can´t say if customers love it like I do. I think Saifullah just improved the apps performance significantly a few days back. Love it even more now.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

I'm probably pushing this app further than most will need to (Full label design for bottles including multiple base labels, fonts, colours, images - you name it) and it works! For the price, I couldn't find another app that worked at this level and simplicity for the customer. I've also reached out to support which they managed to add both my requests in a few days. It's not perfect - It does take a little time and trial and error to get it to do what you want, but it can be done. Also, check it in other browsers as usual - Chrome/Firefox was fine, IE took some extra config with sizes and looked a mess at first. Overall, I would recommend it just for the price and configuration options - stick with it a little and make sure you test as you go.

Using app

About 2 years

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 25, 2019

Very valuable app but has glitches time to time, our customers are complaining about product personalizer being inconsistent and unstable.

Using app

9 months

Total reviews

5

Average rating

4.6

Developer Reply

Hi, Thanks for your valuable review. We have sent instruction to solve the issue. Please check your email.

5 / 5 Share

Aug. 22, 2019

This app is just awesome! It does exactly what I needed it to do, at a fair price. It integrates seamlessly with our product pages and cart, so no ugly iframes to worry about. The install was pretty straight forward, however we had a template that required some additional tweaking. Saifullah and the team were able to simply and easily solve it - great customer service. Thanks again guys!

Store

Kikau

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

This app far exceeded my expectations. It's extremely flexible, and handles everything we need it to do to allow personalization of our products. The support team is very responsive and dedicated to making sure you're up and running as soon as possible. Couldn't be happier!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Fantastic service, easy installation, and all features seem to work great out of the box. Some of the UX / UI could be improved in my opinion, but no deal breaker at all.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 3, 2019

Very good app for the personalization of products. The only thing missing is on the multilingual that is not supported.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. As we see you are using weglot for language translation of your site. Our app creates dynamic content. So you need to use their guideline : https://support.weglot.com/article/88-shopify---how-to-translate-dynamic-content The class name for our app is product-personalizer You can contact us at [email protected]

5 / 5 Share

July 8, 2019

This app has helped me create the website of my dreams! I designer has responded to every question and helped in every facet in a more than timely manner. I am so impressed and thankful!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

This app has been a game changer for my site! I have been able to configure very complicated personalizations. There was a learning curve but that is to be expected with an app that has so much to offer. I contacted tech support for 2 different issues I was having and received almost immediate response and resolution. I fully recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review.

5 / 5 Share

June 18, 2019

I've been using this app for a year and it's been nothing short of amazing. it has all the options you need and very professional and aesthetically pleasing. furthermore, when I wanted to rearrange a button and change some settings (which support doesn't have to do) they did it for me anyway and this has made me very happy as usually you would have to get someone who knows code to do this. Overall a very good app, highly recommended and I will continue to use it.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 14, 2019

The best Personalized Products App ever used with Shopify. Amazing features. Wonderful customer service. Awesome job done by developer. Deserves 6 Stars******

Using app

Over 1 year

Total reviews

3

Average rating

5.0