All reviews

Rating Breakdown

  • 5
    93% (1,109 ratings)
  • 4
    4% (44 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 90% (1,073)
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5 / 5 Share

Dec. 2, 2021

This app saved me heaps with its high level of customization. Also had a issue i needed fixed after changing to a new theme and the devs fixed it within 15 minutes of my email.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Store

Miei

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 6, 2022

This really is a great app. I had a lot of issues after setting it up with items not updating properly in my cart vs checkout, but the support worked with me to get it all resolved. It did take a lot of back and forth, but not having to hire an outside developer was really nice and they made all the changes needed. This app is very versatile and eliminates the need for many other apps, so I suggest setting this app up before adding a bunch of others. It might just fill the need perfectly. Big thanks to the support (Al Amin Khan) for getting everything fixed.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2021

Really good team of developers who always help. Thanks so much for helping our team with our customisation. Support is always pretty quick & speedy too. The feature works really well with our theme too. No complaints at all. Piyal Biswas, Shamsuddin Rony & Al Amin Khan are great!!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

We've used this app to process THOUSANDS of orders. Their team (primarily Al Amin Khan and Shahariare) have always been ready and eager to assist us in any issues we've had. Excellent support team and incredible customer service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2025

Rakib the GOAT of customer service, helped solve my issues in less than a min. Thanks Zepto team

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 1, 2021

Nice front-end, but if you have many products it could be a little challenging. Very good support, they say they will look into this matter

Store

Bon Dep

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review. We have replied to all your queries on time. But we did not get any reply back. Please check your spam folder. Also, we are working for a better search. As it is BLACK FRIDAY time. Please allow us some time.

5 / 5 Share

Nov. 20, 2021

Loving the app so far! It loads fast and does exactly what I need it to do. I've used custom CSS to make it fit with my site - the possibilities are endless! I've had a couple of minor issues but support was able to help me quickly and efficiently. Thank you :)

Store

Minimo

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I'm using this app for personalized greeting cards. I got stucked during the configuration for a few times because the product I was creating is a bit tricky. Luckily every time I reached to the support team, they responsed very quickly and all my problems were solved within minutes. I highly recommend this app. It would be more awesome if this app could deal with 3D models.

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 17, 2021

The app is really good it has helped save me a lot of time on product personalization. The support is even better.

Store

Purpink

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2021

We use this app for our engraving service and we are very happy with it. Customer service responded quickly to a request and fixed the problem. 100% recommendation!

Using app

9 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 12, 2021

Fantastic service, we highly recommend this app for anyone looking for an innovative tool to create personalised products for your customers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Great app for creating options and for personalizing products. The support are really helpful as well!

Store

Mossery

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 6, 2022

Merci au chat pour m'avoir aider à personnaliser au maximum la page produit de mon site web. Je recommande

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Very good app and the support is really helpfull and skilled. I recommend it for 100% and do not hesitate asking them for help, they are really pro! Thanks again

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

If you have any questions, please solve them at any time. This app can help me provide customers with a better shopping experience. Very recommended.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

There is simply no better product personalizer app on the app store. I've used this app for multiple stores with tens of thousands of orders and any time I have ever had an issue the support team immediately helps me. I can't recommend this app enough.

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 30, 2021

Al Amin Khan always go above and beyond to help us with customising the app further, no matter how big or small. and for that you have a life long customer. Thanks so much

Using app

About 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

First class support. I needed help with pricing located in images and the agent was very quick to understand and resolve our issue quickly. Thank you so much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 28, 2021

We are just starting with this app so cannot give full marks yet but, although it is a little tricky to understand at first, we have found so far that it is quite versatile and does pretty much what we need (the ability for customers to be able to only upload images that we provide and/or change the size and position of their selected images would be a great additional feature to have). Only had a couple of issues so far and found the support team to be very fast and helpful (call out to Shahariare for his assistance here). Recommend on our experience so far.

Using app

About 1 month

Total reviews

2

Average rating

4.0