Zepto Product Personalizer

Nov. 15, 2019

*UPDATE* I have gotten in touch with the programmer and he has been helping me learn the program. We went ahead and got a subscription. I think this app will work well for our needs. The app has a bit of a learning curve but once you figure it out it's pretty straightforward, and does a nice job. I think this app has huge potential, and i got started using the info they provide in the documentation. But unfortunately I can't get any support from the developers. They won't return emails with seemingly easy questions. I will have to look for another app.

Feb. 9, 2019

Excellent app, Excellent support, Excellent features, Excellent price! Some users may need to take time to get familiar with it, but if you do, you won't regret it.

Feb. 8, 2019

Product Personalizer is integral to our business. Saifullah is a very skilled developer, willing to go out of his way to help your online store achieve success. Excellent integration. Excellent after-sales care. www.vinchester.com

Feb. 7, 2019

This is a great app if you have a lot of custom options on your products. I have been looking for an app, I was using Product Customizer. It was ok for simple customizations, but limited in it's features. Product Personalizer has a lot more you can do, and I like that you can use images to show the different options. It's a little tricky to learn at first, but once you get it it's easy to work with. There are a couple little glitchy things, but nothing major so far. It seems like the developers are working to improve the app and they were very quick to respond to me questions.

Feb. 5, 2019

Best choice if you need product customization. Very good support, prompt replies and will to help. Thank you.

Feb. 4, 2019

Amazing app and great service. I added this app 4 days ago and it increased my AOV by 30% - sooo good and worth the money!

Jan. 21, 2019

Wonderful app, easy installation and easy for my customers to use. My sales increased a lot after installing this app. I would recommend this app if you have products to personalise.

Jan. 7, 2019

Very good application and super fast costumer support, very professional, i recommended it. Thank You for your help :)

Jan. 6, 2019

On paper this sounds like a good app, but its difficult to use and there is no support from the development team.

Jan. 17, 2019

Update January 2019: app is now working fine. Review 5 stars. At the moment all well. I Recommend giving it a try. -------- Customer service is ok. App does what I need but when uploading photo to customize canvas store, 50% of the time it freezes and crashes. Also when using different variants, the pictures match on the first attempt when choosing the variants but then scramble and dont match what customer selects.. This could be a great app but still need debugging/ developing. Still on a trial, recorded a video with the issue but seller has not responded yet. Will look for other apps, as paying for this app if doesn't do the job is stupid.

Dec. 21, 2018

Update... Finally had some time to dig into this app the other day and had a positive experience with it. I don't like that they don't have phone support but Saifullah was helpful and very attentive through email in helping me to get my first product launched. I'm not very technical so this stuff is hard for me but every question I had was responded to with a portion of the manual with where I could figure something out. Some things took a while to figure out (mostly because I'm not technical, partly because I think the manual was written by someone who is) but once I did figure them out it was impressive of how easy it was. There are some things I still can't figure out but I'm sure I will with Saifullah's help and I'll update once I do. Just tried to submit this as a 2 star review and it wouldn't let me. Not sure why. I downloaded this app a few days ago and am not sure what to think yet. I think it has what I want to use it for and they were quick in installing it on my theme, but I haven't been able to figure out exactly how to build a product the way I need it. I've sent 3 or 4 messages to their support to see if we can set up a support session to walk me through my first product and I haven't got an answer to that. Hoping I get some help and that it works out.

Dec. 3, 2018

really good app! enjoy to use and easy after few min you understand what to do and the support answer really fast !

Nov. 23, 2018

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

Nov. 15, 2018

Un excellent module super-puissant !! Permet de faire de la personnalisation et de l'aperçu en live sur les produits par rapport à ce que souhaite le client, avec une multitude d'options très utiles ! Exactement ce que je cherchait ! :-)

Nov. 8, 2018

I had problems with the cart. The cost for custimization was wrong. The support was not a good help. Didnt answer to my second mail.

Nov. 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

Oct. 31, 2018

UPDATED REVIEW I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete. I'm excited to keep building my store and I'm so grateful for this app! ************************************************* I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive. Still trying to work it out -- fingers crossed I can get it resolved.

Oct. 13, 2018

I was working late at home updating some of my products, I found that it was taking a bit too long to change from product to product. So i emailed a quick video to the guys and asked for a "Next Product" button - within 1hr I had a response and the button magically appeared which helped speed up my nights work. brilliant stuff

Oct. 10, 2018

The service on this app is fan-tas-tic! We tried out a few personalization apps, and this was the one which had the most useful features and smoothest usability. There were a few features that were missing, or perceived as broken, but they were quickly resolved with a short email to the developer. There were some updates to the app while we were in development, which ended up making its capabilities much stronger, so we know it is actively being improved upon. Would highly recommend.

Oct. 7, 2018

This app is amazing. In few clicks, offer to your visitors and customers a way to personalize any kind of products. See it in action at www.runit365.com/personalize your shoes.