All reviews

Rating Breakdown

  • 5
    92% (1,035 ratings)
  • 4
    4% (41 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 90% (1,016)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2021

Très bonne application et support ! Je trouve juste dommage le tarif qui reste un coup chère pour une application pas 100% automatisé avec un POD !

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Great App and great customer service! Abdullah helped out with a few minor issues we ran into and fixed them so quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2021

We love you app! And thank you for your awesome support! I had a lot of questions and were answered within one day! Thank you!

Store

Lawoly

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 29, 2021

Please check your app now. There is no stability with your app. So how can our customers experience and buy?

Using app

2 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

5 / 5 Share

Nov. 4, 2021

Excellent app and very great and fast customer service. They even helped me with some other issues on my site that was unrelated to their app. If I could give ten stars i would!

Store

RG

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation

5 / 5 Share

May 27, 2021

Support has been great to us with any issue or funky thing that may arise. Have a bit of patience with this app. It will perform perfect when set up correctly, but may take some time and a learning curve to get it to function properly. Once you set it up and learn what you're doing, you'll find it to be an easy app that uses simple conditional logic you're able to easily configure. Provides a great customer experience on the front end.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

The app looks like its going to work perfectly. During testing I needed some quick code assistance and the developer was super responsive and helped with a fix right away!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

The app works as expected and the customer support has been first rate. I've been very happy with app.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

Store

OLT SAS

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 24, 2021

Awesome app! Took me a few hours to get the hang of it, but once you do it's great! Also, I needed support and they were very quick to respond and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

The app was exactly what I was looking for! Now I am able to provide to my customers the customization options I want, for the price I set. The support of the app is awesome as well! Specially Shahariare, help me get familiar with the app and answered me every single question!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2021

We have tested many personalization apps and this one really is the best. Once you understand the basics this tool has the potential to configure each product exactly as you need it. Wow! Not to forget the quick and very helpful support.

Using app

6 months

Total reviews

12

Average rating

4.8

5 / 5 Share

April 21, 2021

Super application pour personnaliser les produits avec beaucoup d'options disponibles. Un grand merci au support client qui est à l'écoute et qui vous aide à chaque problème jusqu'à trouver la solution !

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

I received excellent support today. I appreciated the responsive to my issue and the quick and useful remedy.

Using app

12 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 27, 2021

I am really happy with this app and I got perfect advices when I had some problems. The answered really fast.

Store

Roseta

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

We have increased our sales by offering personalization on our bags! Just tried out customer service and we got excellent fast help. We absolutely recommend this app!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

I have been working with this app for a month now and am very impressed with the amount of customization that I have been able to offer my customers. It gets tricky offering differing types of customization but the support has been great--always answers my questions and thru collaborative access to my store has even gone in and fixed things that were above my capabilities. I highly recommend this app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The support was really great here. Had a problem with our theme and it was taken care of within days. Would be happy to recommend this tool in the future!

Store

Glitty

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Great app to get custom orders. easy yo set up and lots of customizability. Would recommend for all e-commerce stores dealing with custom orders

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

I use this application to add embroidery on my products and it does the job perfectly. The support is very reactive and finds the solutions I was looking for.

Using app

30 days

Total reviews

1

Average rating

5.0