All reviews

Rating Breakdown

  • 5
    90% (983 ratings)
  • 4
    4% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (41 ratings)
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4 / 5 Share

Nov. 2, 2018

I have already given a feedback with 3 stars before but I am changing it to 4 stars for now. I received a good support and they explained to me the technical limitations on what I wanted. Over-all, I am still happy with what I am paying for this app - cheaper, good and not great UEX but great support from the team.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2018

UPDATED REVIEW I have to let everyone know that in fact there was some sort of glitch with my theme and the support in getting that resolved, once we all realized what the glitch was - was prompt and complete. I'm excited to keep building my store and I'm so grateful for this app! ************************************************* I think I might really love the app but in asking for support the answers are really incomplete. The app has many capabilities -- but getting it dialed in continues to perplex me. I've asked for screen shots, I'm hopeful they will arrive. Still trying to work it out -- fingers crossed I can get it resolved.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2018

I was working late at home updating some of my products, I found that it was taking a bit too long to change from product to product. So i emailed a quick video to the guys and asked for a "Next Product" button - within 1hr I had a response and the button magically appeared which helped speed up my nights work. brilliant stuff

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 10, 2018

The service on this app is fan-tas-tic! We tried out a few personalization apps, and this was the one which had the most useful features and smoothest usability. There were a few features that were missing, or perceived as broken, but they were quickly resolved with a short email to the developer. There were some updates to the app while we were in development, which ended up making its capabilities much stronger, so we know it is actively being improved upon. Would highly recommend.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2018

This app is amazing. In few clicks, offer to your visitors and customers a way to personalize any kind of products. See it in action at www.runit365.com/personalize your shoes.

Using app

6 months

Total reviews

34

Average rating

4.9

5 / 5 Share

Sept. 25, 2018

This app just keeps getting better and better. Loving the updated interface, conditional logic, and we're now taking advantage of the image upload feature, which I hope will be exciting for our customers too. Support is responsive and helpful. Highly recommend this app for any store offering personalized products!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 7, 2019

This app has been perfect for our shop. We have been able to alter it to meet our needs exactly, and the support has been incredible! They were quick and accurate.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2018

We were initially excited about the app because it did most of what we wanted. However it has a habit of freezing up and we can't upload large photos. Support has been of minimal help. Thanks Blake

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review. The problem has been solved. Can you retry?

5 / 5 Share

Sept. 18, 2018

Where do I start the product personalizer has been a real game changer for our store. We sell campsite garden flags at https://campsiteflags.com and the ability to have personsonalization is the key to reaching our audience. We tried three other apps and they were so difficult to get new products into the store that we almost gave up until we found the product personalizer. We had a couple of small technical issues that were quickly taken care of by the support team and every time I ask if something can e done that is not normal I get a yes and it is figured out. Great product and service.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

A great product for customization options. The Live Preview function is a cut above the rest and set up is effortless. Definitely recommended! Customer support is fast and very effective! Thank you guys for the great work!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Great app and support. This is a very powerful app that is simple to use. I have sent in several questions and they have been very responsive and helpful.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

After leaving review, got prompt responses. Look forward to the updates. I have been able to make very customized products due to the feature set available

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2018

The best and fastest customer support!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

Great app for customising particular products on our store. Super helpful support that got us up and running with some customised features within a few hours.

Using app

2 months

Total reviews

47

Average rating

5.0

5 / 5 Share

July 12, 2018

This app is amazing!! It offers so many customization options, it was perfect for my needs. There were issues along the way and the customer service was excellent. Always a response within a few hours and always a solution! I'd recommend this app wholeheartedly!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2018

I just cannot believe how helpful and competent the support has been for this product. We've had some complex problems to solve in the building of our site and they have done an amazing job making sure that this app works well with our new site!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2018

By far the best personalization app and customer service out there! Saifullah answered all my questions within an hour of asking them and helps you get the app up and running with your theme, with ease! Highly highly recommend the app! Thanks guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2018

EXCELLENT app! Does exactly what I wanted it to do PLUS more! Customer Service is so supportive and will help with ANY issues quickly! No issues with the app (user learning) but they are so helpful and make it easy to understand. Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2018

Highly recommended app and perfect for our needs. It even does a few more things that isn't fully shown by the examples, which has been a great bonus. Customer service is pretty amazing as well. This app and developer have seriously exceeded my expectations.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 2, 2018

Have been using this product for two years now, don't know how I managed with out it. In my book it deserves 10 stars!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0