Stamped Reviews & Loyalty
All reviews
Stamped.ip is amazing! Vi with the support team went over and beyond to help me with a review request! On the backend Vi went in to create a widget on my classes landing page, so I could start getting reviews on my site. I really appreciate the small things in life and business and Stamped.Ip really pulled thru! Thx soooo much for being such an amazing support to small business. <3 Cheers, Rae
Hello Jester Swink team, We're delighted to receive your 5-star review! Thank you for your kind words about Stamped and our support team. Providing you with amazing customer service is our goal, and we're here to help you with any questions or support you might need. If you ever want to explore our Loyalty app to further enhance your customer engagement and loyalty, feel free to contact our product support team for assistance. Your success is our success, and we appreciate your trust in Stamped. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Your partners in success, All of us at Stamped
I love this app. It's very easy to control, and the customer support is great.
Hello Smosi team, We're thrilled to hear you're loving Stamped! It's fantastic to know that you find our app easy to use, and we greatly appreciate your positive feedback on our customer support. If you ever want to explore our Loyalty app to boost your brand's customer engagement and retention, please reach out to our product support team, and they'll be more than happy to assist you. Your success is our top priority, and we look forward to serving you even better in the future. If you have any questions or need further assistance, don't hesitate to contact us. Your partners in success, All of us at Stamped
The app has been great up until the orange gift box and widgets disappeared all of a sudden. The team however was quick to respond when I submitted the request and had resolved it in a very timely manner, nuch quicker than I expected. We really appreciate your help. Will definitely look into upgrading our plan when our small business picks up. Thanks again!
Hello herSkin team, We appreciate your fantastic review! We understand that the sudden disappearance of the orange gift box and widgets might have been concerning, but we're delighted that you reached out to us, allowing our team to resolve the issue promptly. It's great to hear that our response time exceeded your expectations. We're here to provide efficient and reliable support whenever you need it. When business picks up, and you're ready to explore even more of what Stamped has to offer, don't hesitate to contact our product support team. We'd be thrilled to assist you with any plan upgrades and ensure you continue to have a positive experience. Thank you for your trust in Stamped, and we look forward to supporting your growing business. Your partners in success, All of us at Stamped
They are good.
Hello Sweet Home Stores team, Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you're satisfied with our services. If you have any questions or need further assistance in the future, don't hesitate to reach out. We're here to help you succeed. Your partners in success, All of us at Stamped
We've been using Stamped Product Reviews for years. Great product, easy to use and customize. Excellent customer service!
Hello AGAWA team, Thank you for your wonderful feedback! We're thrilled to hear that Stamped has been an essential part of your business for over four years. It's fantastic to know that you appreciate how our reviews look on your site and how well they integrate with other apps. We'll be sure to pass on your kind words to Eslam, who's been providing you with fantastic support. Our aim is to be your partner in success, so if you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help. Best regards, The Stamped Team
James was helpful and quickly assisted with my concern.
Hello Mighty Dainty Team, We greatly appreciate your fantastic review! James always strives to deliver top-notch assistance, and we're thrilled to hear he could quickly address your concern. If you ever need more help or have questions, don't hesitate to reach out. We're here to ensure your experience with Stamped remains excellent. Your partners in success, All of us at Stamped
Super quick response and very straight forward. Thank you!
We've run into some technical problems here and there with the app, but support has been great and they are quick to reply/resolve.
Saw that our review requests stopped auto sending almost 2 months ago and no one at Stamped will respond to our help requests. It's impossible to get ahold of a human for support.
Hello PROCLAIM team, First and foremost, we want to assure you that we take compliance seriously. Stamped is dedicated to providing services that align with all applicable laws and regulations. In particular, we are fully committed to adhering to email marketing guidelines. It's important to note that review request emails, like the ones Stamped.io sends, are generally considered transactional or relationship-based emails. These emails aim to enhance the customer experience, gain insights into product or service satisfaction, or improve the quality of products or services based on customer feedback. They are not primarily focused on advertising or promoting products, making them distinct from marketing emails. However, whether an email qualifies as marketing or not can depend on its content and intent. If a review request contains marketing elements, such as promotional language or offers, it could potentially be classified as a marketing email and would then need to comply with the CAN-SPAM Act's regulations. Our email templates are designed with compliance in mind, including features such as unsubscribe options. These templates offer a high degree of customization to allow you, the merchant, to ensure your communications meet the required standards. We've aimed to provide you with the tools to fulfill your responsibilities regarding the content and compliance of your emails. While we believe that our templates and features support your compliance efforts, we also understand the importance of addressing any concerns or areas for improvement. Our team is here for you if you have any specific questions or require assistance in making your email communications fully compliant. Your feedback and diligence in reporting your concerns are valuable to us. Rest assured, we are committed to working with you to maintain a high level of compliance in our services. Your partners in success, All of us at Stamped
Great support. Great app.
Hello LSR Healthcare team, Thank you for taking the time to share your feedback. We're delighted to hear that you find our review app to be good and that our support has been great. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help. Your partners in success, All of us at Stamped
This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe that's why they're so bad, but nonetheless it does NOT make me want to continue to work with them and use the paid version. I will probably be uninstalling if my problem is not fixed after the last email I just sent them.
Hello Deos team, We sincerely apologize for any inconvenience you've experienced with our app. We always strive to provide a seamless and user-friendly experience. We understand that you initially faced challenges with widget installation, but we were committed to helping you get it up and running. Our team's primary communication channel is email-based support, and we aim to respond within 12-24 hours. We apologize if this didn't meet your expectations. We've been working to offer live chat support to enhance the experience, and we look forward to offering it more broadly in the future. Regarding the specific issue you reported, it did take a bit of back-and-forth to understand and address the problem. We appreciate your patience during this process. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience. Your partners in success, All of us at Stamped
After a few issues with support, Joel stepped in and solved all our issues and was responsive, supportive and knowledgeable. He is an asset to your team!
Hello Situ Lighting team, Thank you for your review. We're glad to hear that Joel was able to step in and resolve the issues you encountered. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Joel. If you ever need further assistance or have questions, please feel free to reach out. We're here to help. Your partners in success, All of us at Stamped
Honestly have been such a big fan of this app. It's made review collection seamless. Definitely a little bit clunky on the design/integrations still, but nevertheless their customer service is SO on point and they really do their best to improve. I'm super excited to start trying the paid features when my company grows big enough.
Hello Gabar Myanmar team, Thank you for your 5-star review and for sharing your experience with our reviews app. We're delighted to hear that you've found the review collection seamless and have been a big fan of our app. We appreciate your feedback on design and integrations and rest assured we're continually working on improving those aspects. When you're ready to explore our paid features as your company grows, we'll be here to assist and support you every step of the way. If you ever have questions or need assistance, please don't hesitate to reach out. We look forward to helping you make the most of your reviews app. Your partners in success, All of us at Stamped
Great, easy to use, and super helpful and responsive team!
Hello CerebralEmpire team, Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you find our app great, and easy to use and that our team has been super helpful and responsive. We're here to make your experience as smooth and efficient as possible. If you ever need assistance or have questions, please feel free to reach out. We're here to support you. Your partners in success, All of us at Stamped
Good product and great support !
Hello Maison Scarlett team, Thank you for your fantastic 5-star review! We're thrilled to hear that you're satisfied with our product and that our support has met your expectations. If you ever have more questions or need assistance, please don't hesitate to reach out to our product support team at [email protected]. We're here to help. Your partners in success, All of us at Stamped
I have been using both the Review and Loyalty apps for a few years. Whenever I have a problem or question, the Stamped crew is always quick to respond also the backend admin is very straightforward. Recommended
Hello HD Tape Transfers team, Thank you for being a loyal Stamped user and for your fantastic 5-star review! We're delighted to hear that you've been enjoying both our Review and Loyalty apps. If you ever need assistance or have any questions, remember that our product support team is just a message away and always ready to assist you. We appreciate your recommendation and look forward to continuing to support your brand's success. Your partners in success, All of us at Stamped
Widget design looks good and customization are convenient. Customer Service replies are quick and efficient.
Hello Cellular Hydration team, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you find our widget design appealing and our customization options convenient. Our team works hard to make sure our app is user-friendly and customizable to meet your needs. We're also delighted to hear that you've had a positive experience with our customer service team. Providing quick and efficient responses is a top priority for us, and we're here to assist you whenever you need help or have questions. If you're enjoying our Review app, you might want to explore our Loyalty app as well. It seamlessly integrates with our Review app to provide a comprehensive solution for customer engagement and retention. If you ever have more feedback or need further assistance, please don't hesitate to reach out to us. We're here to support your success. Your partners in success, All of us at Stamped
Dear Ben and the Stamped Team Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site. Migrating is always quite stressful and you helped so much with each step to get it sorted out. You are a superstar! I really appreciate the service and all the communication to get it sorted. I give you a 5 star review! :)
Hello Waterhouse Team, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear about your positive experience with our support team during the migration of your reviews from your old WordPress site to your new Shopify site. We understand that migrations can be quite challenging, and it's our mission to make it as smooth and stress-free as possible for our customers. Ben, one of our dedicated support team members, is indeed a superstar when it comes to providing assistance and guidance. We'll be sure to pass on your appreciation to him. If you're finding value in our Reviews app, we'd also recommend checking out our Loyalty app. It complements our Reviews app seamlessly, offering an all-in-one solution for customer engagement and retention. Once again, thank you for your kind words and your glowing 5-star review. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success. Your partners in success, All of us at Stamped
Great customer service, fixed the glitch on the apps integration with my website in record time!
Hey there AuTerra team, Thank you for taking the time to leave this wonderful review! We truly appreciate your kind words about our product support team. It's wonderful to hear that we were able to quickly resolve the issue on your site. At Stamped, we're committed to providing fast and reliable support to all our valued customers. Your success is incredibly important to us, and we're here to assist you whenever you need us. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to support your success in every way we can. Additionally, if you're interested, you may want to explore our Loyalty app to complement your reviews app and further boost customer engagement and retention. Your partners in success, All of us at Stamped
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