Stamped Reviews & Loyalty
Build trust, drive acquisition and sales with customer reviews
Rating
4.7
feedback
3,656
chart
#3,038
All reviews
Oct. 5, 2023
This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe that's why they're so bad, but nonetheless it does NOT make me want to continue to work with them and use the paid version. I will probably be uninstalling if my problem is not fixed after the last email I just sent them.
Hello Deos team, We sincerely apologize for any inconvenience you've experienced with our app. We always strive to provide a seamless and user-friendly experience. We understand that you initially faced challenges with widget installation, but we were committed to helping you get it up and running. Our team's primary communication channel is email-based support, and we aim to respond within 12-24 hours. We apologize if this didn't meet your expectations. We've been working to offer live chat support to enhance the experience, and we look forward to offering it more broadly in the future. Regarding the specific issue you reported, it did take a bit of back-and-forth to understand and address the problem. We appreciate your patience during this process. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience. Your partners in success, All of us at Stamped
Oct. 4, 2023
After a few issues with support, Joel stepped in and solved all our issues and was responsive, supportive and knowledgeable. He is an asset to your team!
Hello Situ Lighting team, Thank you for your review. We're glad to hear that Joel was able to step in and resolve the issues you encountered. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Joel. If you ever need further assistance or have questions, please feel free to reach out. We're here to help. Your partners in success, All of us at Stamped
Oct. 4, 2023
Honestly have been such a big fan of this app. It's made review collection seamless. Definitely a little bit clunky on the design/integrations still, but nevertheless their customer service is SO on point and they really do their best to improve. I'm super excited to start trying the paid features when my company grows big enough.
Hello Gabar Myanmar team, Thank you for your 5-star review and for sharing your experience with our reviews app. We're delighted to hear that you've found the review collection seamless and have been a big fan of our app. We appreciate your feedback on design and integrations and rest assured we're continually working on improving those aspects. When you're ready to explore our paid features as your company grows, we'll be here to assist and support you every step of the way. If you ever have questions or need assistance, please don't hesitate to reach out. We look forward to helping you make the most of your reviews app. Your partners in success, All of us at Stamped
Oct. 4, 2023
Great, easy to use, and super helpful and responsive team!
Hello CerebralEmpire team, Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you find our app great, and easy to use and that our team has been super helpful and responsive. We're here to make your experience as smooth and efficient as possible. If you ever need assistance or have questions, please feel free to reach out. We're here to support you. Your partners in success, All of us at Stamped
Oct. 3, 2023
Good product and great support !
Hello Maison Scarlett team, Thank you for your fantastic 5-star review! We're thrilled to hear that you're satisfied with our product and that our support has met your expectations. If you ever have more questions or need assistance, please don't hesitate to reach out to our product support team at [email protected]. We're here to help. Your partners in success, All of us at Stamped
Sept. 30, 2023
Hello IF & Co team, We appreciate your 5-star rating! If you're enjoying our review product, you might also find our Loyalty app beneficial in enhancing customer engagement and loyalty. If you have any questions or need assistance with it, feel free to reach out to our product support team at [email protected]. We're here to assist you. Your partners in success, All of us at Stamped
Sept. 29, 2023
I have been using both the Review and Loyalty apps for a few years. Whenever I have a problem or question, the Stamped crew is always quick to respond also the backend admin is very straightforward. Recommended
Hello HD Tape Transfers team, Thank you for being a loyal Stamped user and for your fantastic 5-star review! We're delighted to hear that you've been enjoying both our Review and Loyalty apps. If you ever need assistance or have any questions, remember that our product support team is just a message away and always ready to assist you. We appreciate your recommendation and look forward to continuing to support your brand's success. Your partners in success, All of us at Stamped
Sept. 29, 2023
Widget design looks good and customization are convenient. Customer Service replies are quick and efficient.
Hello Cellular Hydration team, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you find our widget design appealing and our customization options convenient. Our team works hard to make sure our app is user-friendly and customizable to meet your needs. We're also delighted to hear that you've had a positive experience with our customer service team. Providing quick and efficient responses is a top priority for us, and we're here to assist you whenever you need help or have questions. If you're enjoying our Review app, you might want to explore our Loyalty app as well. It seamlessly integrates with our Review app to provide a comprehensive solution for customer engagement and retention. If you ever have more feedback or need further assistance, please don't hesitate to reach out to us. We're here to support your success. Your partners in success, All of us at Stamped
Sept. 27, 2023
Dear Ben and the Stamped Team Thank you so much for all your assistance with the migration of the reviews from our old WordPress site to our new Shopify site. I see they are all showing perfectly on the new site. Migrating is always quite stressful and you helped so much with each step to get it sorted out. You are a superstar! I really appreciate the service and all the communication to get it sorted. I give you a 5 star review! :)
Hello Waterhouse Team, Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear about your positive experience with our support team during the migration of your reviews from your old WordPress site to your new Shopify site. We understand that migrations can be quite challenging, and it's our mission to make it as smooth and stress-free as possible for our customers. Ben, one of our dedicated support team members, is indeed a superstar when it comes to providing assistance and guidance. We'll be sure to pass on your appreciation to him. If you're finding value in our Reviews app, we'd also recommend checking out our Loyalty app. It complements our Reviews app seamlessly, offering an all-in-one solution for customer engagement and retention. Once again, thank you for your kind words and your glowing 5-star review. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to support your success. Your partners in success, All of us at Stamped
Sept. 26, 2023
Great customer service, fixed the glitch on the apps integration with my website in record time!
Hey there AuTerra team, Thank you for taking the time to leave this wonderful review! We truly appreciate your kind words about our product support team. It's wonderful to hear that we were able to quickly resolve the issue on your site. At Stamped, we're committed to providing fast and reliable support to all our valued customers. Your success is incredibly important to us, and we're here to assist you whenever you need us. If you ever have more questions or require further assistance, please don't hesitate to reach out. We're here to support your success in every way we can. Additionally, if you're interested, you may want to explore our Loyalty app to complement your reviews app and further boost customer engagement and retention. Your partners in success, All of us at Stamped
Sept. 26, 2023
We've been using Stamped reviews for around 4 years and can definitely recommend it! We like how it looks throughout our site, it integrates well with other apps, and Support is fantastic (thanks, Eslam!)... very responsive and fast to solve things. Reviews are consistently one of the main factors our customers say influences their purchase decisions, so this app is a very important one for us!
Hello Fude Beauty team, Thank you so much for being a loyal Stamped Reviews user for the past 4 years and for taking the time to share your positive experience with our team! We're thrilled to hear that you appreciate how Stamped Reviews seamlessly integrates with your business and other apps. We're especially delighted to hear that Eslam from our Support team has been providing you with fantastic assistance. Providing fast and effective support is a top priority for us, and we're always here to help you get the most out of our apps. Customer reviews indeed play a crucial role in influencing purchase decisions, and we're delighted that our app is instrumental in this aspect of your business. Should you ever need any further assistance or have questions in the future, please feel free to reach out. We're here to support your ongoing success. Additionally, if you're interested, you might want to explore our Loyalty app to further enhance customer engagement and retention. Your partners in success, All of us at Stamped
Nov. 15, 2023
The Stamped team is a pleasure to work with. They made custom changes in a timely manner for me and are always quick to respond. Their widget greatly improves buyer trust and the overall appearance of the site as well.
Hello Indoor Golf Outlet team, Thank you for taking the time to leave us this wonderful 5-star review! We're delighted to hear that Arjun provided you with quality assistance. Our team is committed to providing top-notch support to all our users, and it's great to know that you found our team responsive and professional. Customizability is one of our core strengths, and we're thrilled that you've found our app's flexibility valuable for your needs. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help you succeed! Your partners in success, All of us at Stamped
Sept. 19, 2023
Do not use with Shopify POS
Hello Herculean Meal Prep team, Thank you for sharing your feedback with us. We're genuinely sorry to hear about the difficulties you've encountered when using Stamped with Shopify POS. The intricacies of this issue are indeed quite challenging, and we're actively collaborating with Shopify to find a comprehensive solution. We want to assure you that we are tirelessly pursuing a comprehensive solution, although progress on this front has been regrettably slower than we'd prefer. Your patience and understanding during this process are of immense value to us. Please be assured that we are committed to resolving this issue, and we'll keep you updated on our progress. If you have any questions or suggestions, please don't hesitate to reach out to us. Your feedback is crucial as we work together to enhance your experience with Stamped. Thank you for your continued support. The Stamped Team
Sept. 18, 2023
The team at Stamped Product Reviews have been extremely helpful. Their explanation were clear. They took the time to create screenshots and videos in order to guide me through solving a few issues. They even went above and beyond what was asked. Really happy I have this app with my store.
Hello SALT+GLOW team, Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that our has been helpful in addressing your needs. Providing clear explanations, screenshots, and videos to guide you through any issue is part of our commitment to delivering top-notch support. Your success is our priority, and we're thrilled to have you as a part of our Stamped community. Your partners in success, The Stamped Team
Sept. 11, 2023
I've used for more than a year now and it has been an awesome way to reach customers for reviews post purchase. The ratings/reviews show up on our Product pages. Having the automation in place has been a blessing!
Hello Kay's Currries team, Thank you for being a valued Stamped user for over a year! We're delighted to hear that our app has been instrumental in helping you reach customers for post-purchase reviews. Your product ratings and reviews shining on your Product pages are fantastic! Our automation is designed to make your life easier, and we're thrilled to hear it's been a success for your business. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to support your success! Your partners in success All of us at Stamped
Sept. 7, 2023
I very rarely write reviews but the support these guys give is outstanding & deserves 5 stars. Great app & support
Hello SilverWow team, Thank you for taking the time to leave us this fantastic review! We're thrilled to hear that you're enjoying our app and that our support team has provided you with outstanding assistance. Your satisfaction is our top priority, and we're here to support you every step of the way. Should you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help you succeed. Your partners in success, All of us at Stamped
Sept. 5, 2023
We've been using Stamped for a year now and it's working great and looks good on our website. Last time we had a problem with the app because of some changes in my store and their support immediately helped us to resolve the issue so now it's working perfect again. Thanks support!
Hello reloopedbyyou team, Thank you for your fantastic 5-star review! We're delighted to hear that Stamped has been serving your needs well for the past year and that you find it not only effective but also visually appealing on your website. Our support team is always here to assist whenever you encounter any challenges, and we're thrilled that they were able to swiftly resolve the issue caused by changes in your store. Your success is our success! Should you ever require further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way. Your partners in success, All of us at Stamped
Aug. 31, 2023
Love Reviews.iO and I especially love their customer service. I was having some trouble setting things up and Eslam jumped right into my shop for me and helped me get things running smoothly very quickly. Thank you!
Hello Tulip Shades team, We appreciate your fantastic review and your kind words about our customer service, specifically Eslam! 🌟 Eslam is indeed a valuable member of our team, and we're thrilled to hear that he was able to assist you promptly and effectively. Our goal is to make the setup process as smooth as possible for our users, and your feedback reassures us that we're on the right track. If you ever need more assistance or have further questions in the future, please don't hesitate to get in touch. We're here to help and ensure your experience with Stamped is exceptional. Your partners in success, All of us at Stamped
Aug. 31, 2023
Great support. Fast and thorough.
Hello Precise Medical Supplies team, Thank you for taking the time to share your positive experience with our support team! We're delighted to hear that you found our support fast and thorough. At Stamped, we strive to provide exceptional assistance to all our valued customers, and your feedback motivates us to continue delivering top-notch support. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and support your success. Your partners in success, All of us at Stamped
Aug. 31, 2023
I have tried contacting support for 4 days now. The stars are not displaying on my shopify site and I've made no changes. Very very very poor customer service. I will be switching to Klaviyo immediately for this reason.
Hello Pseudo Force team, We're genuinely sorry to hear about the difficulties you've encountered, and we sincerely apologize for any inconvenience. We value your feedback and want to resolve this with you. We've been diligently monitoring our support channels, and it appears that our responses have been sent. However, it seems there may be an issue with receiving our replies on your end. We recommend checking your email settings and folders, including spam or junk folders, to ensure our responses aren't being filtered out. We understand your frustration and would like to assist you promptly. Please double-check your email settings, and if you still haven't received our previous responses, reach out to us again on ticket #154018. Our team is here to help resolve the issue with the stars not displaying on your Shopify site. We appreciate your patience and the opportunity to assist you further. If you decide to stay with us or if you ever have questions in the future, we're committed to providing the support you need. Your partners in success, All of us at Stamped