Stamped Reviews & Loyalty
Build trust, drive acquisition and sales with customer reviews
Rating
4.7
feedback
3,713
chart
#2,673
All reviews
Review RSS Feed
Nov. 10, 2025
Nov. 9, 2025
We were convinced to resubscribe a month ago by promises of a "new era" under a new CEO and significant company changes. Unfortunately, our experience has been a complete failure. The app is non-functional for us: in an entire month, not a single review request email has been successfully sent to any of our customers. Compounding this critical failure is the support, which has been severely lacking. Their only "solution" has been to repeatedly ask us to uninstall and reinstall the app, and we now go weeks without any response. Our urgent emails to tech support, our sales rep, and even the CEO have been met with silence. Stamped does not work, and the support team seems utterly uninvested in finding a solution.
Nov. 7, 2025
been accumulating and showing reviews on my website for over a year and now they from one day to another prevent ALL OF MY REVIEWS from showing on my site because they want me to upgrade from nothing to a $23 a month plan. OUTRAGEOUS!!!! And just when I finally am paying for marketing all my reviews vanished! I am not going to write what i really think of you!
Nov. 3, 2025
Very disappointing support. Stamped's system allows you to upload the review file yourself; however, it only allows up to 5,000 reviews per upload. We contacted support to see if they had the same limits, and we were asked to provide our review file. After we sent the file, they never replied. A different person contacted us days later and requested the same information. We then find out that they did upload the file, but more than half errored, and they said nothing further. We're going to delete what they uploaded, and try this again with small uploads.
Store
Forza Sports
Using app
5 days
Oct. 27, 2025
They changed their free plan after collecting reviews for over 4 years so that you can no longer show the reviews without going to at least the $19/month plan. They now have my reviews hijacked. I don't have enough reviews and sales volume on Shopify to justify the $19/month plan since most of my sales and reviewsw are on eBay, which means I'll just redirect the buyers to my eBay reviews instead.
Oct. 15, 2025
DO NOT USE - Slow customer service, buggy app, never actually showed up in google shopping reviews. it's all a terrible experience. I'd try Judge.me or another better platform instead.
Oct. 15, 2025
Brilliant customer support. Once the AI couldn't help me I set up a ticket and Anthony R got back to me in a timely and professional manner and helped me out with questions and even the set up of our account. I was a bit worried when Stamped lost its free trial as we had this on a few stores but it has been worth the subs on our busiest platforms and it is a great app that encourages customer interaction and feedback.
Oct. 2, 2025
We've been using Stamped.io Reviews app for about 2 years now. I recently changed themes and some issues came up where code did not transfer over and reviews were not posting. Anthony worked quickly to resolve the issue and on his own changed the color of the review start to match our new site theme! It's functioning great and looks amazing now. Very happy.
Sept. 29, 2025
We have been using Stamped.io for a few years now. It is a reliable way to solicit reviews from customers, and the reviews can be configured to show up on Google Shopping, or as Product Snippets. Should you ever need support, the stamped.io team has always been responsive and helpful to our enquiries, providing a solution. Going with Stamped.io is a great choice!
Sept. 24, 2025
The support team was very responsive and helpful. They guided me through the syndication process step by step, and everything worked successfully. Really appreciate the clear communication and assistance!
Sept. 19, 2025
Sehr hilfreich. Meine Probleme wurden ernst genommen und sofort durch den Kundensupport behoben. Vielen Dank
Sept. 18, 2025
This app has become incredibly frustrating to use. The backend is confusing, sections often fail to load properly, and settings randomly undo themselves. We've had constant issues with saved preferences changing on their own. The custom social integration is especially poor and difficult to work with. For an app we’ve been paying for on the business plan for years, the performance is far from acceptable. It's slow, unreliable, and simply not up to standard.
We’re sorry to hear that using the app has felt frustrating lately. Our team has already reviewed and responded to your tickets with the steps we believe address the concerns raised, but we’d be glad to take another look if anything still isn’t working as expected. We're also working on several perfomance enhancements to our application to prepare for the busy BFCM period that's upcoming. We appreciate you being a long-time customer on our business plan and will continue improving the app to make it as reliable and easy to use as possible.
Sept. 4, 2025
Anthony Roberts and the web developer team have been helpful in resolving issues regarding the proper formatting of reviews.
Aug. 20, 2025
Had an issue where my site reviews suddenly disappeared. I emailed, received a response within an hour and they fixed everything! Fantastic support (especially for those of us not to savvy with tech). Thanks!!!!
Aug. 20, 2025
The worst customer support i faced in my life ... total ignore on issues with critical importance.
I’m really sorry to hear about your experience, we take feedback like this very seriously. I wasn’t able to find any support tickets from you in our system under your business name, this makes me concerned that your request may not have reached us. We definitely don’t want you to feel ignored, especially with something critical. Could you please reach out to us directly at [email protected] or through the help chat option in the dashboard so we can make sure your issue is resolved as quickly as possible? We want to get this right for you. Thank you for giving us the chance to improve.
Aug. 14, 2025
Awesome custimer service and awesome app!!! Thanks so much Anthony R for your speedy resolution!