Stamped Reviews & Loyalty
All reviews
Solid solution. We had some troubles in the beginning, but Stamped support has been there to assist as we get settled in.
The app is very helpful, when I had some technical issues that needed to be customized, the customer service staff responded to my request in a very short time and solved my problem perfectly, thank you very much!
Never figured out how to post my reviews to my actual website. There are videos on YouTube explaining how to install and use this app, but no one actually shows/tells you how to post the reviews to your website. Isn't this the whole point? This shouldn't be rocket science. Waste of time.
Hi there Moody Wick team, We're sorry to hear you've run into issues with set up. I've asked one of our senior support reps to reach out to you directly as I haven't seen any support requests from you. On that note, we're always here to help if you run into issues so please don't hesitate to email [email protected] any time! We also have our own self help centre if the YouTube videos aren't enough for your needs; https://support.stamped.io/
App is easy to use and has very extensive functionality. Having product reviews displaying throughout the website and on our collections pages has been a great change. Would recommend. They have great email support as well.
Amazing app with amazing customer support. They help very quickly with everything we need and in general the system is convenient and easy to operate HIGHLY RECOMMEND.
We had an issue with our website and was handled when needed. Great customer service. Only thing I would say is that a chat for help would have been better and faster for simple problems like we had.
App works very well and looks professional. Had a little bug but the customer service got it resolved in less than a day. Highly recommend.
Stamped has been a great way to engage with our customers, the checkout questions and custom fields on reviews have been really insightful.
Great support and app works well. I'd definitely recommend this app if you're looking to collect product reviews.
Overall, this app is 5 stars. Something that stood out to us was Stamped's customer service. They are extremely effective and detailed when it comes to issues. There are UX and QOL fixes that could be improved as some tabs take some time to load or don't even load at all. This forces the user to refresh the page multiple times. Some of the features aren't as intuitive as you would expect; however once things are situated, the app is great. Because of the amazing customer support, it makes us more confident using the app and it is a very powerful tool compared to its competitors.
This review app has been great! super easy to install and super easy to use. Also the customer service they have is fantastic, i can always email them and receive a answer within hours. Highly recommend using it
J'utilise cette application depuis que je suis freelance et que je développe des sites ecommerce pour des clients, et je la préfère à Judge.me que j'ai essayé d'installer mais que je n'ai pas trouvé intuitive. Surtout avec la dernière mise à jour qui permet d'ajouter sous forme de blocs les étoiles, l'encart des avis où l'on veut sur les fiches produits. Je trouve ça normal qu'il y est des frais pour certaines fonctionnalités, il faut bien faire vivre l'équipe aussi :) En tout cas pour débuter sur Shopify, c'est gratuit et facile à installer ! Ensuite plus on a de commandes, plus le forfait évolue mais c'est le jeu, c'est un "bon" problème :)
Great tool that helped us launch reviews on our site quickly with a clean look and feel. Support team was always helpful if we needed it!
Just installed the app so review is based on my experience setting up and working with support. Pretty straight forward and seems like a great free tool. I did struggle figuring out how to import past orders but James was very quick and helpful. Would recommend so far!
Salem is the right person. If you need a good customer support Salem will be your best help. Thank you so so much :)
We love the Stamped Products. We use Reviews and Loyalty. The staff is super helpful and quick if you have an issue. Ease of use and great results.
The app is great and customer support is excellent. The team customised the colours for me perfectly so it works well with my dark website theme! I have had hundreds of 5 Star reviews so far, loving the app :)
So far so good! We are new to Stamped and have had great success working with their team. The platform is so easy to use and the results are noticeable already!
I was looking for a free alternative to Loox. Well, this app is definitely not it. The functions in the FREE plan are close to 0 (no surprise).
Hi there wooden world maps team, We do our best to provide valuable features on our free plan option; such as in-email and SMS Review Requests, customizable review fields, the ability to share reviews on social, and more! If you feel your business has scaled into a place where our basic plan would better suit your needs, we would be happy to help! I'm sure you'll understand as a business that these additional features required development, our support and continued maintenance. As we don't run any in app ads in our free plan like some other products, we have to ask a reasonable subscription fee for these options. Please feel free to create a support ticket anytime if you require our assistance maximizing the value that even our free plan can provide!
Such amazing customer support, James was very quick to reply, kind and helpful. Love this app. Highly recommend.
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