Stamped Reviews & Loyalty
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Easy to use and configurate. I love how you can personalize the diferents widgets and istall them in the place you want
The software is clunky and inconsistent. When customizations and settings are updated in the stamped app it does not push to all products. Different products now have different layouts and colors & when review emails are sent sometimes they include the product image and sometimes an ugly little blue question mark that no one wants to see. I hope Shopify gets it together soon to bring this in-house.
I needed some assistance with the reviews displayed on the website. The team was very helpful and fast! Thank you so much!
Extremely difficult to install on shopify 2.0 theme. Blocks are not behaving correctly. Still needs coding. Issues ongoing for 3 weeks and still not resolved. Customer support answers some questions and ignores others. This app delayed our new 2.0 theme launch and is still not behaving correctly. Emails take a 2+ days to get a response. Once everything is fixed we will advise here. Dev is free to respond as of now we are still waiting for email response to all questions, thank you. UPADTE 28 Oct 2023 - Its been over a year and still ongoing issues. Today we accidentally discovered "Write a review" has disappeared on all 1000+ product pages. We havent changed anything on theme side. Really, really fed up with this app and ongoing bugs.
Hi Print and Proper team, Thanks for flagging your recent support experience here. We know the recent increase in wait times have been challenging for our merchants and we do apologize for that. We're expanding our team to regain the swift solution times our merchants have come to expect, and appreciate your patience in the meantime. I see Elvis has your ticket moving and has been able to assist you since your review? We'll be reaching out separately as well to make sure you have everything you need to recognize value with Stamped.
Not bad, but all the good features are only available on premium plans too bad I can't try the features I need before deciding to play hight price
Hey there Euyi team, We've had a few calls together now and I hope our offer to trial the premium plan has gone well for you? Please let us know if there is anything more we can do to change your experience with Stamped!
Have been using Stamped for a while. We got into some issues but they helped resolve it. It did take some time for them to reply but they did get the issue solved.
Hey Rokka&Rolla team! Thanks for your review. We know there has been an increase in support wait times recently and we're expanding our team to help get that reduced. I appreciate your patience and the time you took to leave such a great response here. Have a great week :)
Since I upgraded my plan to business, the SEO snippets were gone. I have to wait another week or two in order for Google to regenerate them on Google search. This is unacceptable. I feel like I am paying more for a downgrade. They should have prevented this from happening in the first place.
Hi there M&A BD Electronics team. This is definitely a less than ideal experience and I do apologize for the wait times Google has for regeneration. Having the SEO snippets removed after upgrade is not an expected behaviour and we haven't seen this happen with any other upgrades. The only action that we know removes the SEO snippets would be a theme change. We're looking into this to ensure it is not a bug, and we should have a response back to you on your open ticket with us today. In the meantime I recommend checking in with our support before making any theme changes so we can help prevent this from occurring. We will be reaching out separately to see if there's anything else we can do help here as well.
This is an excellent review app ever, it built with powerful tools to let you insert full page widget, side drawer widget!
I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.
We love this app and the support team goes that extra mile to help you. We got really good help from Lovell at stamped. Quick and fast replies!! RECOMMENDED ++++++
They have been extremely helpful in getting us all setup! Michael was super helpful! Definitely recommend.
Very intuitive app and the support are very professional, clear and extremely helpful. Would highly recommend!
Easy to use and great customer service for when you get stuck. I use it for my ecommerce business and it's been great
Stamped support is really good! People are super kind and helpful. They answer in a few hours. Thanks a lot!
They used to offer a good service although the app works fine the support is non existent now, very disappointing when you are a long term customer and you can't even get support still waiting over 4 and half days for a response. Time to look for another app I think. Update 19th March 2026 their support is still rubbish
Hey there Sous Vide Chef team, I am terribly sorry for the experience with our support you've highlighted here. We've reached out to you on your open ticket with us to help sync those reviews on the recent SKU changes! To keep up with the high request volume we've been experiencing recently, and preserve the world class support you're used to at Stamped; we are expanding our team and working around the clock across the globe! We hope to be back to the gold standard our merchants have come to expect very soon. In the meantime, we apologize for the delay, and will do our best to be there for you and all our wonderful Stamped.io merchants.
We currently use Stamped.io Reviews on both our stores, with synced reviews between the stores. Very happy with the functionality in general. Highly appreciate the very responsive and helpful customer support.
Reviews are everything but verified purchase reviews are even better. This app not only does that but has a ton of features to tailor it to your needs. Customer service is fast and they go above and beyond to make sure you are taken care of. Find a better review app...I dare you.
I am only a few days into using the stamped app but so far it has been great. Easy to navigate through and their customer services team are super helpful and quick to replying to my questions (I need some guidance with changing some code). Would recommend!
The onboarding team was outstanding, and unlike many other companies investing hard on sales/onboarding - but close to nothing on ongoing support, have the post-launch team been equally supportive. This speaks volumes to the integrity of the company and is almost a reason alone to chose Stamped.io before other options. The App itself have a lot of feautures, are supported by Google ratings, is 100% customizeable and fully support multi-language front end. We highly recommend Stamped.io and feel the App / Features / Company all justify their pricing points.
Dumb. We are trying to transfer reviews - and you cant even upload their downloaded .csv file to their program. You have to take their downloaded template, and then manually transfer every line to their custom upload template. Literally the dumbest thing I've ever seen and is waisting my time. Switching programs now.
Hi Grip Clean tam, We are sorry to hear about your experience with the .csv file and transferring reviews between products. We have followed up with you separately on your support ticket to address your questions. Our review export functionality is actually designed for transferring reviews to another app or for backup purposes. If you share the old vs new Product ID we will happily map the reviews accordingly! You could also assign a review to another product using the below guide, this will need to be done be one at a time. https://support.stamped.io/article/1059-assign-reviews-to-another-product We hope to hear back from you and are standing by to assist!
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