BOLD Upsell AI Powered Upsells
Maximize Sales w/ AI Upsells, Funnels and Cross-sells!
Rating
4.6
feedback
1,576
chart
#607
All reviews
Rating Breakdown
Review RSS Feed
Nov. 24, 2019
After some issues with the styling of the pop-up, the Bold support team customized everything for us promptly. Some bold apps take a while to set up with custom code, but the support is excellent. Bold have done a great job at making sure all of our apps work together with no issues. Great phone support. Gursharandeep was amazing at walking me through everything and making any customisations I asked for. I then contacted Bold again because the customisation didn't precisely match my store. Eric and Guri altered something which I was previously told wasn't possible to edit. They made it look AMAZING. What's more, Eric did all of this right away on a Sunday! I highly recommend Bold as their customer support is phenomenal. Five stars
Hi there! I just wanted to say thank you for taking the time to leave us a review; we're glad that our support team was able to work with you in order to customize and style the look of your pop-up windows the way you wanted them to look! We love working with merchants to help them get the best out of our apps, and we're glad that you've had a great experience with our phone support. Please let us know if we can assist you with anything else moving forward!
Nov. 12, 2019
So far so good in terms of app performance. I needed some help with the app set up and received great service from Rajni.
Hello! We're really glad to hear that Rajni was able to help you out with getting the app set up. We look forward to seeing your success with Upsell! It's a great app and makes it so easy to get some extra dollars in your customers' carts. :-) Please feel free to reach out if you have any other questions or comments!
Nov. 7, 2019
Fantastic app with even better customer service support! Chintan solved my problem quickly and easily! Highly recommend this app to anyone looking to increase their stores ability!
Hi there, thanks so much for the kind words! We're glad to hear that Chintan was able to help you out quickly, so you could get your upsells and cross-sells ready and working. We look forward to seeing your store's success with Upsell! Your Santa dog onesie is absolutely adorable, by the way. Cute model! :-)
Nov. 4, 2019
So far so good. I did have to get some manual install help on the Brooklyn theme (surprising since its a standard theme), but going to give the 14 day trial a run and see how it goes. Camila was very helpful!
Hi there! We're sorry that you ran into some trouble with getting the install done manually on the Brooklyn theme - I believe we normally base our instructions on Debut, so perhaps there was some discrepancy - I'll be sure to look into that. Thank you for the feedback, and we hope you love the app! Please let us know if we can help with anything during your trial (or after, if you decide you love Upsell as much as we think you will) :-)
Oct. 29, 2019
Great. Easy to install. Easy to set up. At first it did not appear to work but Alora at support did a test and said it worked. A minute later we got an order that without the app would have been $28 but with the app (not kidding) ended up being over $100.
Hey there; we're so glad to hear that Alora was able to test out the app and ensure it was working properly on your store, and we LOVE hearing that you've been able to see some great success with it already! Upsell is an awesome way to offer upsells and cross-sells to increase your customers' average order value. We are so happy that the app has been working for you so far. Please don't hesitate to reach out if you've got any other questions!
Oct. 23, 2019
Great Apps. Easy to set up and looks really promising. I will give more feedback once more result is coming to my side. Cheers!
Thanks very much for the review! We're so glad to hear that you found it easy to set up, and we are very confident that you will see some great results from it soon. :-) We look forward to hearing about it - and seeing them! Good luck, and please let us know if we can assist with anything else.
Oct. 18, 2019
We used this app for add on's to our seasonal sales and I was excellent. So it was the first place I went this year.
We love hearing that Upsell is the right solution for your seasonal sales! Thanks so much for leaving us a review; we're really glad you're liking our app. Please let us know if you need any other assistance, we'd be glad to help!
Oct. 17, 2019
I used the app to help me do an upsell with discounted products. I didn't know how to install the whole thing and Dylan was extremely helpful and nice! I've had a great experience.
Hi there; thanks so much for taking the time to leave us a review. We're really glad to hear that you're enjoying our Upsell app to offer discounted products, in tandem with Bold Discounts! We're glad to hear that Dylan was able to help you out with all of your questions. Don't hesitate to reach out if you need any other assistance; we'd be glad to help again!
Oct. 17, 2019
Rajni was extremely helpful when I chatted with him for assistance regarding Bold Upsell. He solved my problem quickly and efficiently. He referred me to an article that explained my issue in detail, and waited patiently to make sure I read through and understood it. Thanks, Rajni!
We're so glad to hear that Rajni was able to get everything sorted out for you with the app! Our Help Center is a great resource if you've got a small issue and want to read up on it, or fix it without needing to wait! Thank you so much for the kind words; we'll be sure to share those with Rajni. And, please don't hesitate to reach out to us again if you need anything else! We'd love to help again.
Oct. 17, 2019
I have been using this app for months now and I find it very easy to use and to adjust as I see fit. The best part is that the level of support is outstanding. I had an issue with an update to my theme and that the bold code wasn't supported in the standard upgrade, however Bold was able to assist me and fix my issue immediately. They took away my stress after 1 email and made me feel taken care of. Thank you Mike for the great and immediate service!
Hey there! Thank you so much for taking the time to leave us a review; we love hearing feedback about our app and support, and we're so happy to hear that you're finding it easy to use and adjust as you need. Mike is great, we're glad he was able to get things sorted for you so quickly! Sorry about those issues you ran into with the coding on your theme update; please let us know if we can assist with anything else in the future!
Oct. 14, 2019
Oct. 12, 2019
Great simple to use app that will immediately increase your conversions. Works great for " buy one more and get a third free" type of offers.
Thanks so much for the review; we're really glad to hear you're enjoying the app, and that you're already seeing conversions! :-)
Oct. 10, 2019
Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App
Thank you very much for the review! We're glad you like our app. :-)
Oct. 8, 2019
Bold Upsell works just like our salespersons in ours stores, except it never gets tired of offering the same thing over and over! Bold has an amazing customer service and their technicians are really dedicated to find solutions and to solve any issue that might rise.
We love hearing that you're enjoying our app! I'm so glad that we could give you an online salesperson to complement your in-store employees. :-) We're glad that we've been able to help you out with the issues you've ran into so far; please let us know if you need any other assistance! Best of luck with your launch.
Oct. 8, 2019
I use it for up sells and cross sells .hasnt generated any additional sales yet, but I’m already selling bundles, so that’s ok. I asked support to make add to cart button green and they did it straight away.
Hey there, thanks for sharing your experiences and leaving this review! We're confident that you'll begin seeing sales very soon and we look forward to seeing your success with it. :-) Glad we could help with the add to cart button colour change! Please let us know if we can assist with anything else.
Oct. 6, 2019
AMAZZZZZZZ000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Oct. 6, 2019
very usfull and easy to set up . 60 % of people who add to cart convert .if you don't have this app on your store your losing money
Thanks so much for the kind words about our app! We love hearing your amazing conversion rates; Upsell makes it so easy to increase your customers' average order value. :-)
Oct. 2, 2019
DinkyDogClub has been using this app more to cross-sell merchandise for a few months now and it easily pays for itself. Once you get the hang of it, using the app up is easy and it gets you thinking of creative product pairings. Bold Upsell is a natural way to increase average order value because you're simply introducing customers to complimentary items or a better value product. Bottom line, Bold Upsell is a way to automatically make more money. We give it four paws up.
Thank you so much for the four paws up! :-) We love hearing about the success of our merchants, and are so glad that you've been able to configure some great cross-sell pairings (and upsells for a better-value product!) Thank you for sharing you experience with the app, and taking the time to leave us a review. I love your models, by the way! They are so photogenic, especially the little guy on your mailing list pop-up. :-)
Sept. 30, 2019
We got results from this app just a day after installation, and very happy with how it's performing a week after installation. A couple of queries about tweaking the app to our site design were quickly and easily sorted thanks to the info supplied by support.
Hi there! We love hearing that you're already seeing results; upsells and cross-sells are so powerful! Thanks so much for the review, and we're glad we could assist with the design tweaks in order to fit with your site. Please let us know if we can help with anything else! We look forward to seeing your continued success.
Sept. 25, 2019
nice service nice overview of the product. Its easy to handle everything. The Support is very fast and very helpful :)
Hey there, thanks for sharing the kind words and leaving us a review! We're glad to hear that you were able to use and understand the app easily, and get help from our amazing support team. :) Please let us know if you need anything else! We'd love to help again. Also feel free to access our Help Center!