BOLD Upsell AI Powered Upsells
Maximize Sales w/ AI Upsells, Funnels and Cross-sells!
Rating
4.7
feedback
1,575
chart
#552
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2019
Good and efficient team, Parminder was a great help! manage to assist me for minor customization of the upsell
Thank you for the review; we'll be sure to let Parminder know how helpful you found him to be! We look forward to hearing about your success with Upsell. Please let us know if you have any further questions or comments. :-)
June 9, 2019
by using this, I can show my dog toys with the dog collars and uers get it! great jubt- I don't have to buy do have to serious
Hi there, thank you so much for taking the time to leave a review of our Upsell app! We're so glad that you're enjoying the app. Please let us know if you have any questions or comments. :-)
June 6, 2019
This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.
Thank you for the review; we're glad that you've been seeing an increase in your average order value using Upsell! We love to hear how our apps have helped our merchants, and look forward to hearing more about your successes. Please reach out if you have any other questions or comments; we'd be more than glad to assist again. Also, the colours of your athletic wear is stunning!
June 4, 2019
This app was great to do my BOGO offers.. and a thanks to Simran from support to help me out with it..
Hi there! Thanks so much for your review. I'm glad to hear that Simranjit was able to help out - we'll be sure to let him know that's he's done a great job!
May 30, 2019
I have recently installed this app and so far, It has helped me cross-sell an item that was often neglected by customers. I am also very much pleased with the strong customer support. The team members, particularly Marty and Jonathan, have been supporting us every step of the way and making sure that incorporating the app into our website goes smoothly. Thanks Bold team!
Thanks for leaving such a great review! I'm glad to hear that everything's going well with the Upsell app, and that Marty and Jonnathan were able to help with the setup of it. If you do have any more questions or concerns in the future, please feel free to reach out to our Support Team - we're always more than happy to help however we can!
May 29, 2019
Increases conversions. Would like it to look a bit better though (the upsell that pops up when "add to cart")
Hi there! Thanks for taking the time to leave a review - I know that our Support Specialists would love to do what they can to help out with any styling concerns that you have! If possible, do you think that you could reach out to [email protected]? Please just include the troubles that you're seeing with styling along with your store's URL, and our specialists will try their best to make it work a bit better for you! Thanks again!
May 28, 2019
We got sales from this app, no doubt about that. But this app destroyed my loads times, even worse if you cleared your cookies and browser history the site appeared quick for the first few pages loads until the bold app scripts did something. And this was happening on even the collection pages where the app was doing nothing in terms of functionality. I hired a speed optimisation expert and he thought it could be the app. He deleted the app and any leftover code and the site went from loading 6-7 seconds on most occasions down to less than 2 seconds!!! I've had this installed for probably over a year and I'm embarrassed I didn't spot this. Conversions rates are through the roof so I'd dread to think how much revenue this app has cost me over the year. I don't usually write reviews but something needs doing, Shopify shouldn't allow this.
Hi there. Thank you so much for taking the time to leave a review. I'm deeply sorry to hear about the issues that you faced with the Upsell app - our app specialists have reached out to you to, I hope that we're able to discuss this and come to a suitable resolution. After all, we're always striving to improve our apps, so your feedback is absolutely appreciated.
May 21, 2019
Great app so far, support was quick and easy thanks to Zachary for the install and Guri and Ankur for some quick support.
Hi! Thanks so much for leaving a review - we'll be sure to thank Zach, Guri, and Ankur for their help! Please make sure to let our support team know if you have any further questions or concerns and we'll be more than happy to help however we can!
May 19, 2019
Don't waste your time can't do what it says it does without you buying pretty much all the Bold apps $$$ I was told I would have to uninstall all the apps that i have been using for the past 2 years on over 150 products, just so i can get the upsell app to select more than one option. Also was told that there's not enough data for the bold brain, even though we have been online for 2 years with almost 3000 sales... not sure how much more data you need for something that's supposed to be smarter than me...
Hi there, thanks so much for taking the time to leave a review of our app.I'm deeply sorry to hear about that you weren't satisfied with our app - our apps specialists have reached out, and I hope that we're able to come to a resolution. Thank you so much.
May 18, 2019
Pro: Staffs are friendly and helpful Cons: .No support 24/7. The wait was long (My store was paused 3 days because I needed this app and already paid for it) .30/200 views were just for figuring out if the app was working. .Charge per view was unfair since it doesn't guarantee sales .App was not very responsive. Took it long enough before it is loaded and customers may have skipped to cart already. .Should add more features like more title characters => Overall, ClickFunnel offers cross-sell and upsell with email support and more for the same cost. Here if you get more than 5000 views you will get charged like $90. Clickfunnel charges $97 for unlimited views (so they are technically the same thing but ClickFunnel offers more)
Thank you so much for taking the time to leave a review of our apps. I'm sorry to hear that you weren't satisfied with some of our features, but I can assure you that we're always striving to make our apps work as best possible for all our users - so your feedback helps greatly. If there's any more that we can do to help in the future, please feel free to contact our support team and we'll be more than happy to help however we can.
May 14, 2019
Bold Upsell is an incredibly easy-to-use interface, and has increased our revenue drastically since we began using it. Pairing up our various products has worked wonders for conversion and allowed us to capitalize on high-spending customers.
Thank you for leaving such an awesome review! We're glad to hear that the app has helped with generating conversion. Please feel free to reach out to our support team if you have any further questions or concerns, and we'll be more than happy to help!
May 9, 2019
I liked the customer service. They responded to my request and fixed the problem. Thank you so much.
Thanks taking the time to leave a review! We're glad to hear that your issues were resolved! Please remember that if you ever have any questions or concerns, we're always happy to help. :-) Also, I just wanted to say that I love your collection of reusable straws!
May 7, 2019
Very easy to use. Great layout. Looks great! Hopefully it will help our store sell more products!!!!
Hi there! Thanks for the awesome review, we're very proud to hear that everything's working well for you! Please remember that if you have any questions or concerns in the future, our support specialists are always happy to help!
May 7, 2019
the app ia not that easy it's difficult for me to use . However , i had a great and fast help from Brenda. Thank u
Hi there, thanks so much for leaving a review! I'm glad to hear that Brenda was able to help out with the setup of your app. If you ever have questions or concerns in the future, please feel free to reach out and we'll be more than happy to help however we can! Thanks again!
May 6, 2019
Was a little difficult setting up, but the support we received from Marty was fantastic - thanks so much!
Thanks for leaving a review! We're glad to hear that Marty was able to help out. Please do let us know if you have any additional questions or concerns along the way - we're always happy to help!
May 2, 2019
The app is a little bit difficult to set up but they have great support. Thanks, Brenda for helping us out!
Thank you so much for your review! Our support team would love to reach out and get some idea of how the app was difficult to set up, as we're always looking for ways to make sure our apps are as user-friendly as possible! However, we're glad Brenda was able to assist!
April 24, 2019
I delete my previous comment because the truth is that they have taken great pains to solve it, and they have fixed it very quickly, by the way the customer service was very very good. In another topic, it would be good if the Bold Cashier is not such an expensive upgrade, it would be good if it were part of the Bold Upsell Products because otherwise buying the two applications is expensive.
Hello there, thank you for sharing your experiences. We're so sorry you ran into some issues with the "add to cart" button when trying to add an upsell. I'm very happy to see we were able to resolve the problem using our Tier 2 support team! Please let us know if you run into any other issues, or have any questions or comments. We'd be more than happy to help you out again!
April 16, 2019
Simran from support was very helpful and quick to respond. The app is a bit tedious to use but does offer great tools.
Thanks for your review; we're glad our support team was able to help in a timely manner, which is what we strive for. We're sorry to hear you're finding the app to be a bit tedious; if you're having any difficulty using any of its features, please don't hesitate to reach out. We'd love to walk you through the different ways you can set it up for different offers! I really love your landscape wall murals, by the way. They're gorgeous!
April 6, 2019
Awesome app. Amazing team. Had a bit of a problem setting up the app in my account and the guys at Bold Upsell were very helpful when it came to sorting that out.
Thanks for your review! We're so happy our support gurus were able to help you get the app set up properly on your account. I love your product variety, and the fact that you donate a portion of your sales to help the owls. :-)
April 3, 2019
I love this app. I am currently on a trial period of 14 days & still have 5 days left and It has already made $99.95 worth of sales. It is self paying app. Highly recommended. 5 STARS for customer service excellency :)
Thank you again for the review. :) We're really happy to see you expanding your app selections, and are really glad you're already seeing success with Upsell! We look forward to hearing about your continued success!