All reviews

Rating Breakdown

  • 5
    81% (479 ratings)
  • 4
    8% (49 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (7 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 99% (581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2017

Works as expected - helpful customer service when questions came up. Happy with this.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

Easy to use, quick response to questions, great tutorials. So many great details are built into this app.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

Great customer service. They really go above and beyond to ensure taht the bold apps work with your current setup!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

Since adding Product Upsell we are now selling extra items with a large percentage of orders compared to very few before. Easy to set up and we started getting extra sales straight away.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

Great App! I'm able to now offer BOGOs, Buy 4, Get 1 Free, etc. It really helps increase sales. I'm not tech savvy and support was great in explaining and helping me fix my operator errors, LOL!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

First time user. Put a lot of work into launching a Cross Sell for BFCM and it wasn't working. Got some support from 'Shawn' and his staff in the wee hours of the night, and he got everything working beautifully.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Amazing app that helps you sell product upgrades in a smooth and user friendly manner. The support team is very responsive and helpful.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

Hands down best customer service and support from any app I’ve ever worked with. Dan was friendly, knowledgeable and patient. He walked me through the set up step by step and it could not have been a more comfortable situation for someone who was initially intimidated by the process. Would recommend this company and app 100%.

Using app

About 23 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 10, 2017

Navjot and Danni are wonderful! Great app and amazing customer service! Would highly recommend. :)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

The app works great, though I do hope they bring a buy 2 get 1 free ability in the future. The support is quick and easy, and I've made like 6k on upsells alone the past few months. I would recommend!

Store

Purusha

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Very easy to use and great helpdesk! I first tested the app with an upsell and cross-sell offer and ran into some customization challenges. Navjot and Nikhil provided amazing support and fixed my issues quickly. Now with the new Upsell Customizer tool, creating and styling offers is super easy and works really well. Taylor also helped me fine-tune some additional styling. The support has been outstanding every step of the way. I can’t wait to add more offers and give my sales a boost.

Using app

About 8 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review. Kudos have been passed along to Navjot and Nikhil internally.

5 / 5 Share

Oct. 30, 2017

This app paid for itself in the first 2 days of installation. Plus Bold is by far the best at customer support. When I changed themes, they changed the code to make it work. And that was on a Saturday! Bold for life! www.zzzbears.com

Using app

11 months

Total reviews

23

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

I love the new upsell feature! I sell products individually and as a set. I like that when a customer adds an individual product to their cart it shows the price difference between that product and the upgrade to the set. This makes it an easy add. The reports are great - I like that I can see exactly how much this app makes me every. single. day. :)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2017

Love it! Combine with the Bold Product Discount app to create 'Buy One Get One' offers. Check it out!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2017

These guys are exceptional for service. I have not come across service like it in Shopifys app store, and that bit of help is what i always seem to need to get me over an install glitch, or something that i havent picked up. Val at Bold, is a joy to deal with and could not be more helpful. My website is www.wineonline.ie - come checkout how much Val has helped me!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Excellent app with wonderful support that is quick to respond to questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Great app, definitely would recommend it to any store with related products that are useful cross-sells or upsells! Zachary was very helpful with a couple questions I had, great quick customer service online chat!

Store

Akpride

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2017

Great app and very helpful staff.

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 5, 2017

This is a good service to use to improve Average order value. We definitely made our money back within a week. My only feedback would be more CSS customization of the popup. It looks a little out of place. Perhaps some color would improve conversion rate.

Using app

4 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Sept. 28, 2017

App is great but customer service is AMAZING! Whenever I have an issue, someone is right there to help.

Using app

About 1 month

Total reviews

4

Average rating

4.0