Bold AI Upsell & Cross‑Sell

Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.

This app is perfect for our store. Being a direct to consumer company we always had an upsell flow on our traditional websites and it was one of the biggest negatives about moving our business to Shopify, without an upsell flow we could miss out on tons of potential revenue and your customers miss out on seeing other products that they may actually have liked. Frantically looking for a solution before the holidays I came across Bold Commerce Product Upsell app and decided to give it a try. It was performing for us within hours of implementing. Being able to customize what was shown as the upsell really helped us to sell through our less viewed products. The customer service (Brendin) has also been terrific which is rare for app companies I have found. So, big thank you to Brendin and Bold Commerce for the great product and service.

The Bold Upsell app is powerful and relatively user friendly, however, the description, "Product Upsell app allows you to create Upsell and Cross-sell offers that display relevant add-on, or upgrade, products at the point of adding a product to the cart, the click of the checkout button, or even AFTER the customer has made their purchase", is misleading. *Upsells* work on the Product Page ONLY. Unfortunately, this app does not enable Upsells on the Cart page or after the customer has made their purchase.

Great product - Simple to use and was utilised on the first sale after installing it. We had a minor issue and the Support team were excellent with fixing my issue. Would highly recommend.

Working with this app now for about a month on 2 different stores. By itself... this app didn't create any added revenue. BUT... worked great in combo with the PRODUCT DISCOUNT App for BOGO offers. :) .... Update about 2 weeks later: I was about to leave a good review when I noticed an issue. I installed 2 of the apps so I can activate the BOGO style offers to customers. When we sold out of a variant, the ADD TO CART Button was not disabling do to the code needed to use the BOGO Style offerings. I contacted support and within 48 hours the issue was resolved. I am very pleased with the support and it gives me confidence to use more of their apps with our additional stores. The two apps "Product Discount" & "Product Upsell" work well together and we have been able to increase the order value. Now... just need more traffic :)

We love this app! I particularly like the cross-sells which allows our customers to easily upgrade items or buy accessories that apply to them. The support team, especially Dan, is also top notch. They get back to you quickly and are very helpful.

Really good app. Customer support was very good also and got back within 12 hours to assist us in set up. I would recommend this app

We love this app and the full suite of products that go with it.

Works as expected - helpful customer service when questions came up. Happy with this.

Easy to use, quick response to questions, great tutorials. So many great details are built into this app.

Great customer service. They really go above and beyond to ensure taht the bold apps work with your current setup!

Since adding Product Upsell we are now selling extra items with a large percentage of orders compared to very few before. Easy to set up and we started getting extra sales straight away.

Great App! I'm able to now offer BOGOs, Buy 4, Get 1 Free, etc. It really helps increase sales. I'm not tech savvy and support was great in explaining and helping me fix my operator errors, LOL!

First time user. Put a lot of work into launching a Cross Sell for BFCM and it wasn't working. Got some support from 'Shawn' and his staff in the wee hours of the night, and he got everything working beautifully.

Amazing app that helps you sell product upgrades in a smooth and user friendly manner. The support team is very responsive and helpful.

Hands down best customer service and support from any app I’ve ever worked with. Dan was friendly, knowledgeable and patient. He walked me through the set up step by step and it could not have been a more comfortable situation for someone who was initially intimidated by the process. Would recommend this company and app 100%.

Navjot and Danni are wonderful! Great app and amazing customer service! Would highly recommend. :)

The app works great, though I do hope they bring a buy 2 get 1 free ability in the future. The support is quick and easy, and I've made like 6k on upsells alone the past few months. I would recommend!

Great app and even better support! The Upsell Customizer makes it easy to create and style offers, and the support team is always willing to help with customizations. Special thanks to Navjot, Nikhil, Taylor and Bhumi for their fast, professional and friendly assistance. Highly recommended!

I love the new upsell feature! I sell products individually and as a set. I like that when a customer adds an individual product to their cart it shows the price difference between that product and the upgrade to the set. This makes it an easy add. The reports are great - I like that I can see exactly how much this app makes me every. single. day. :)