All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2019

Rajni was extremely helpful when I chatted with him for assistance regarding Bold Upsell. He solved my problem quickly and efficiently. He referred me to an article that explained my issue in detail, and waited patiently to make sure I read through and understood it. Thanks, Rajni!

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

We're so glad to hear that Rajni was able to get everything sorted out for you with the app! Our Help Center is a great resource if you've got a small issue and want to read up on it, or fix it without needing to wait! Thank you so much for the kind words; we'll be sure to share those with Rajni. And, please don't hesitate to reach out to us again if you need anything else! We'd love to help again.

5 / 5 Share

Oct. 17, 2019

I have been using this app for months now and I find it very easy to use and to adjust as I see fit. The best part is that the level of support is outstanding. I had an issue with an update to my theme and that the bold code wasn't supported in the standard upgrade, however Bold was able to assist me and fix my issue immediately. They took away my stress after 1 email and made me feel taken care of. Thank you Mike for the great and immediate service!

Using app

About 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Hey there! Thank you so much for taking the time to leave us a review; we love hearing feedback about our app and support, and we're so happy to hear that you're finding it easy to use and adjust as you need. Mike is great, we're glad he was able to get things sorted for you so quickly! Sorry about those issues you ran into with the coding on your theme update; please let us know if we can assist with anything else in the future!

1 / 5 Share

Oct. 16, 2019

"Upsell smarter" Yea sure by making me download more and more apps to do one simple thing - to create the actual offer to use. All of these apps just slows down the page. Don't download if your not looking for headaches.

Store

HeroDry

Using app

23 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi there - we'd love to hear more about the issue you're having with Upsell so we can get everything working properly for you! Would you mind emailing back to our customer service rep as soon as is convenient for you, so we can further look into this issue! Our apps shouldn't affect your website's speed, and we'd really like to get to the bottom of this for you so you can continue doing what you do best! We look forward to hearing from you so we can get everything up and running for you again.

4 / 5 Share

Oct. 15, 2019

Great app but can have small bugs here and there like offers getting mixed up together or not showing at all

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thank you for leaving us a review and this feedback. We're so sorry to hear that you've run into some bugs with the app; it looks like you were able to speak with one of our live chat representatives in order to get the issue sorted out. We'll certainly be in touch with updates on the fixes! We look forward to getting Upsell working properly on your store again so that people can properly get all of the Halloween goodies you sell. Cheers, and thanks for your patience and understanding!

5 / 5 Share

Oct. 14, 2019

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Great simple to use app that will immediately increase your conversions. Works great for " buy one more and get a third free" type of offers.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review; we're really glad to hear you're enjoying the app, and that you're already seeing conversions! :-)

5 / 5 Share

Oct. 10, 2019

Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the review! We're glad you like our app. :-)

5 / 5 Share

Oct. 8, 2019

Bold Upsell works just like our salespersons in ours stores, except it never gets tired of offering the same thing over and over! Bold has an amazing customer service and their technicians are really dedicated to find solutions and to solve any issue that might rise.

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

We love hearing that you're enjoying our app! I'm so glad that we could give you an online salesperson to complement your in-store employees. :-) We're glad that we've been able to help you out with the issues you've ran into so far; please let us know if you need any other assistance! Best of luck with your launch.

5 / 5 Share

Oct. 8, 2019

I use it for up sells and cross sells .hasnt generated any additional sales yet, but I’m already selling bundles, so that’s ok. I asked support to make add to cart button green and they did it straight away.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks for sharing your experiences and leaving this review! We're confident that you'll begin seeing sales very soon and we look forward to seeing your success with it. :-) Glad we could help with the add to cart button colour change! Please let us know if we can assist with anything else.

5 / 5 Share

Oct. 6, 2019

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Store

Hexour

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2019

very usfull and easy to set up . 60 % of people who add to cart convert .if you don't have this app on your store your losing money

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words about our app! We love hearing your amazing conversion rates; Upsell makes it so easy to increase your customers' average order value. :-)

5 / 5 Share

Oct. 2, 2019

DinkyDogClub has been using this app more to cross-sell merchandise for a few months now and it easily pays for itself. Once you get the hang of it, using the app up is easy and it gets you thinking of creative product pairings. Bold Upsell is a natural way to increase average order value because you're simply introducing customers to complimentary items or a better value product. Bottom line, Bold Upsell is a way to automatically make more money. We give it four paws up.

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the four paws up! :-) We love hearing about the success of our merchants, and are so glad that you've been able to configure some great cross-sell pairings (and upsells for a better-value product!) Thank you for sharing you experience with the app, and taking the time to leave us a review. I love your models, by the way! They are so photogenic, especially the little guy on your mailing list pop-up. :-)

5 / 5 Share

Sept. 30, 2019

We got results from this app just a day after installation, and very happy with how it's performing a week after installation. A couple of queries about tweaking the app to our site design were quickly and easily sorted thanks to the info supplied by support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We love hearing that you're already seeing results; upsells and cross-sells are so powerful! Thanks so much for the review, and we're glad we could assist with the design tweaks in order to fit with your site. Please let us know if we can help with anything else! We look forward to seeing your continued success.

3 / 5 Share

Sept. 26, 2019

This app is generally good to use however the reporting analytics are quite poor. You are unable to choose a date range for certain reports which doesn't help if you're wanting to report monthly on what & isn't working when it comes to upsells. Massive improvements need to be made for reports, especially for what you pay for the app!

Store

SWIISH

Using app

About 3 years

Total reviews

5

Average rating

3.8

Developer Reply

Hi there! Thank you so much for taking the time to leave us feedback about our app. We really appreciate it, as we are always looking for ways to improve the app. I see that our specialist, Grant, was able to answer your question with regards to breaking down the analytics based on collection. I'm very sorry that we are unable to do that at this time. I'll be sure to pass the request along to our developers! Hopefully one day soon we are able to get that updated and make the analytics reporting more fluid.

5 / 5 Share

Sept. 25, 2019

nice service nice overview of the product. Its easy to handle everything. The Support is very fast and very helpful :)

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks for sharing the kind words and leaving us a review! We're glad to hear that you were able to use and understand the app easily, and get help from our amazing support team. :) Please let us know if you need anything else! We'd love to help again. Also feel free to access our Help Center!

4 / 5 Share

Sept. 25, 2019

I like the service given to me by the tech for the app. Parminder was helpful and considerate. And he solves my problem by asking me additional info to solve the case.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, thank you so much for leaving us a review! We're glad to hear that Parminder was able to get you sorted out with all of your questions and any problems you had. That's what we aim to do! Please let us know if you have any other questions or comments; we'd be more than happy to assist again.

5 / 5 Share

Sept. 24, 2019

One of the best applications that may increase your e-store sales! Thanks for making it available .. and thanks Chintan And for your help!

Developer Reply

Thank you for the review! We're so glad to hear you're loving our Upsell app to help generate additional sales. We're happy you're loving it, and we'll be sure to share the kind words with Chintan!

5 / 5 Share

Sept. 24, 2019

The app when used with the discount app does allow us to offer a better deal to our customers. Already we are getting more sales. The Bold rep Challi was so knowledgeable and helpful. She was pleasant and a joy to work with.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for the review! We're glad to hear that you've been using Upsell and Bold Discounts together to offer your customers BOGO deals; that really entices people! So glad to hear that Challi was able to get everything working and answered for you. She is a total sweetheart and such a hard worker; we're glad you were able to speak with her! Your products sound awesome by the way, and very intriguing to read the research!

5 / 5 Share

Sept. 24, 2019

I love this app does everything i need it to and the support is really good. Highly recommended to anyone with a ecom store.

Store

Nacost

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the recommendation - we're really glad to hear you're loving our Upsell app! Please let us know if you need anything else; we'd be glad to assist again.

5 / 5 Share

Sept. 24, 2019

Brenden is amazing in terms of communication and has been following up on our issue to ensure we can meet a resolution. Thank you Brenden for the Bold Commerce team!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I just wanted to apologize for the difficulty you have had reaching us via phone. We have a calendar where you can set up a call with us, so often our phone lines are tied up with scheduled phone calls! It looks like our specialist, Brenden, has been in contact with you over the past few days and has been able to figure out what might be causing your issue with Cashier. If you could please get back to us and let us know the best number for us to reach you at, we'd love to get everything sorted out now that you are possibly back in the office! Looking forward to hearing from you.