All reviews

Rating Breakdown

  • 5
    81% (472 ratings)
  • 4
    9% (50 ratings)
  • 3
    3% (17 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)

Reviews with Text

  • 98% (576)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 29, 2018

I am excited to use the upsell app and Rony J was so helpful in getting it going and fine tuning the appearance. can't wait to see the results. I think the potential is very exciting and so easy to use

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2018

This App is a game changer! Our items per cart has increased dramatically after using Bold. Highly recommend. We had questions with installation and a few other specific features and we got help right away. Rifat was a tremendous help. He was able to answer all our questions and get everything set up for us so our store didn't skip a beat.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

Love the app and all its capabilities! Really has helped to increase my cart value. Customer Support is great and fast! Nir is extremely efficient and gets the job done fast. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

I've been using 3 apps from them and have nothing but good things to say about them. It makes my website more friendly user and the customer service from them is A+. I just contacted them and Cody guided me in the right direction. Will definitely recommend these apps to other business owners.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

This is a MUST for your Shopify store. It's a great way to boost the average cart value. Don't even think about getting this app, JUST DO IT.

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

Fantastic and easy to use APP - gets better all the time. We have used this app to improve our AOV and works even with other discount promotions we have going on. It is great to get a 50% off sale PLUS an Upsell product purchased. Support is always at hand to help and quick to resolve on Chat. Thanks to Uri for helping verify our code and get us going.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

SUPER SUPPORT!! Thanks, Guri - we thought we were going crazy when testing that was not always working even after cleared cache and all we could think of doing - incognito and private window. Was not working in Firefox!! Guri fixed it in 2 minutes or maybe less :) Thanks to Stan for added support. Chat Support ROCKS!!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

So far I am very happy! I will be using the Bold Discount and Upsell together. The apps were an easy install, some code I installed myself and I am not extremely knowledgeable but their documentation was easy to follow. The rest of the code I had the amazing support staff take care of. Cody and the rest of the team were very helpful. Still early to comment on effectiveness but for what it appears it will do the cost for there apps are great.

Using app

10 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 4, 2018

Good service so far, the app is doing what I need for now and the support staff where quick to make the necessary amendments to my theme to get it working.

Using app

2 days

Total reviews

12

Average rating

5.0

3 / 5 Share

Oct. 3, 2018

Review used to be a 5, now it's a 3. Was told my urgent request would be fixed right away and come to find out it was never fixed. It's now been over 24 hours and I'm being told it will be 2-3 more days.

Store

DAZI

Using app

Almost 2 years

Total reviews

2

Average rating

2.0

5 / 5 Share

Sept. 27, 2018

I was super confused about something so I tried the "Chat with us" in the bottom right corner. Guri was SO helpful. Made my day much easier and answered all of my questions. My problem was fixed before I knew it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Bold apps does a great job with support, and Challi on chat support was especially helpful with getting our bold apps setup on a new theme. Thanks Bold!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Best customer service on Shopify! Had a minor issue and Cody was able to quickly respond and help me get things working! Parminder chimed in with an assist and like Jordan and Pippen of yesteryear success was mine! Update! Best Customer Service Gets Better! Had a tougher issue this time. Customers with quick clicking fingers were getting my BOGOs without a full price purchase. Reached out to BOLD and Guri and Navjot fixed the issue for me the same day. Truly outstanding customer service and great apps that really, really work!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Works good, easy to setup and the customer service replies very quickly. Also is recommendable to install bold brain.

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 24, 2018

The app developers were helpful in informing me how to setup properly. If you have any questions just ask them,.

Using app

6 days

Total reviews

17

Average rating

3.6

5 / 5 Share

Sept. 17, 2018

Less than a week in but we are seeing an increase in average spent per order! Pretty easy to use and good support if needed. Thanks Bold!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

Esha helped me out tremendously!!! I was having an issue with my offers and the customer service I received was exceptional!! Thank you guys!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Great app! Exactly what I needed. Guri and Rose were easy to work with and help with set-up! Definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 13, 2018

Froze checkout on my store for a whole day until I noticed, maybe lost $1,000 in sales. Deactivated the app and a few days later I noticed my check out not working again, finally deleted and check out now working again. Tech support is useless. Install at your own risk.

Using app

About 2 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Aug. 7, 2018

Best solution i've found yet. AWESOME customer service.

Using app

14 days

Total reviews

6

Average rating

5.0