Bold AI Upsell & Cross‑Sell
All reviews
Not sure if it's in the installation or what, but this app wouldn't show the upsell module, and prevented customers from adding to their cart. Other apps, such as the recurring payments won't work either (after professional installation). TL;DR: This app cost me not only time, but also sales.
Nir, Sam, and Guri were so much help with my technical error and guided me to creating a spend $X, get a free product!
We were overwhelmed at first. But after a short chat with Guri...it all became clear. A great add-on to our site.
Product upsell and cross sell is a hige benefit but they don't do it with discounts unless you buy the bold discount for another $15 a month.. Feels like a bait and switch so I will look for an all inclusive before I add the second app... Seems to be the norm for shopify with many other store platforms not so nickle diming... I seem to make it about 2 years before swapping platforms so the tick tock is getting louder....
Excellent customer service! Rony and Guri helped get our Product Upsell app set up for an upcoming BOGO promotion. They were quick to answer questions and help walk us through the process. Great job!
In the last few days, I have received above-and-beyond service from the people at Bold Upsell, including Charles, Nirav, Pratibha, and Cody. They expedited our app install upon request, and have been incredibly responsive to my questions. I highly recommend this app and the incredible folks who make it great!
Rony and Eric worked SO hard to help me figure out a solution to a BOGO offer I wanted to put into play for the holidays! Rony worked so hard (definitely above and beyond) to figure out a way for me to run a BOGO promo on my site using over 11 specific products. I highly recommend this app :)
So far customer service has been fantastic, especially Samuel, he's been very eager to help me with any help I need. Samuel even organised someone to design the app to suit my store theme. It's still early days, but I believe this app should see my cross sells increase. Very impressed!
Bold has an excellent support team! They were easy to work with during our installation of the app to our Shopify store and tackled our issues head-on with top-notch support to get our upsell functionality working the way we wanted. We were able to add many upsell and cross-sell offers to our site with ease! Thanks!
I am excited to use the upsell app and Rony J was so helpful in getting it going and fine tuning the appearance. can't wait to see the results. I think the potential is very exciting and so easy to use
This App is a game changer! Our items per cart has increased dramatically after using Bold. Highly recommend. We had questions with installation and a few other specific features and we got help right away. Rifat was a tremendous help. He was able to answer all our questions and get everything set up for us so our store didn't skip a beat.
Love the app and all its capabilities! Really has helped to increase my cart value. Customer Support is great and fast! Nir is extremely efficient and gets the job done fast. Thank you!
I've been using 3 apps from them and have nothing but good things to say about them. It makes my website more friendly user and the customer service from them is A+. I just contacted them and Cody guided me in the right direction. Will definitely recommend these apps to other business owners.
Fantastic and easy to use APP - gets better all the time. We have used this app to improve our AOV and works even with other discount promotions we have going on. It is great to get a 50% off sale PLUS an Upsell product purchased. Support is always at hand to help and quick to resolve on Chat. Thanks to Uri for helping verify our code and get us going.
SUPER SUPPORT!! Thanks, Guri - we thought we were going crazy when testing that was not always working even after cleared cache and all we could think of doing - incognito and private window. Was not working in Firefox!! Guri fixed it in 2 minutes or maybe less :) Thanks to Stan for added support. Chat Support ROCKS!!
Rating this app 5 stars because of Guri in customer support. Amazing, helpful, quick, problem-solving, accurate responses in live chat. Re: the app itself, the after-checkout upsell option with Bold Cashier is really nice, but doesn't integrate into my shipping solution. It creates an "order" in Bold Cashier that I can't really "do" anything with, so it's not really useful until the orders actually can go to my warehouse management software and, you know, be fulfilled.
Good service so far, the app is doing what I need for now and the support staff where quick to make the necessary amendments to my theme to get it working.
Review used to be a 5, now it's a 3. Was told my urgent request would be fixed right away and come to find out it was never fixed. It's now been over 24 hours and I'm being told it will be 2-3 more days.
I was super confused about something so I tried the "Chat with us" in the bottom right corner. Guri was SO helpful. Made my day much easier and answered all of my questions. My problem was fixed before I knew it!
Bold apps does a great job with support, and Challi on chat support was especially helpful with getting our bold apps setup on a new theme. Thanks Bold!
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