All reviews

Rating Breakdown

  • 5
    81% (480 ratings)
  • 4
    8% (50 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 99% (584)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2019

Bold Upsell is an incredibly easy-to-use interface, and has increased our revenue drastically since we began using it. Pairing up our various products has worked wonders for conversion and allowed us to capitalize on high-spending customers.

Store

SLAM

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving such an awesome review! We're glad to hear that the app has helped with generating conversion. Please feel free to reach out to our support team if you have any further questions or concerns, and we'll be more than happy to help!

5 / 5 Share

May 6, 2019

Was a little difficult setting up, but the support we received from Marty was fantastic - thanks so much!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We're glad to hear that Marty was able to help out. Please do let us know if you have any additional questions or concerns along the way - we're always happy to help!

4 / 5 Share

April 16, 2019

Simran from support was very helpful and quick to respond. The app is a bit tedious to use but does offer great tools.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review; we're glad our support team was able to help in a timely manner, which is what we strive for. We're sorry to hear you're finding the app to be a bit tedious; if you're having any difficulty using any of its features, please don't hesitate to reach out. We'd love to walk you through the different ways you can set it up for different offers! I really love your landscape wall murals, by the way. They're gorgeous!

5 / 5 Share

April 2, 2019

We're using Product Upsell combined with Product Discounts to offer cross-sell products at a discounted rate, if purchased together. For years we've been a brick & mortar store that sells occasionally online, and your apps are enabling us to provide all the functionality of full-fledged ecommerce stores. We still have a lot of marketing to do in order to get sales. The great news is that your apps give us something to market, something that resonates positively with potential customers. Thank you! Your support team answered multiple questions to help us set up our first cross-sell app with discounted accessories when purchased with the source product. They made sure everything was working as intended, including eliminating the discount on the cross-sell product if the source product is removed from the cart. Your team is always so patient, helpful, and extremely pleasant. Thank you!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for the review. We love helping our customers maximize their potential by combining our apps together for even more powerful features. Feel free to take a look at our blog; we have tons of great posts related to marketing in there. Don't hesitate to reach out if you have any further questions or run into any issues. We look forward to hearing about your success online! Your store looks like a lot of fun. :-)

5 / 5 Share

April 1, 2019

We received fantastic support from the team at Bold - Kaiser, in particular, was incredibly helpful during our live chat session together. Thanks Kaiser!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review; we're really happy to hear that our support team was able to assist in solving your issues over live chat! Don't hesitate to reach out with any further questions or comments. Your product packaging is very sweet, and your products sound very gentle!

5 / 5 Share

March 27, 2019

I use this ap to get more upsells. Bold has set it up for me for free, I love their customer service!

Store

VNMshop

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for the review. We're glad you're already seeing results from the app! Love the variety in your options for people who have different dietary needs!

5 / 5 Share

March 25, 2019

Great service with these guys Gursharandeep and Rushit! I needed some specific guidance and help with the app. They were fast and got my issues solved.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review; we're really glad our support gurus could help guide you through the app! Let us know if you have any further questions. :-) Love the look of your electric cigar box guitars by the way! What a cool concept.

5 / 5 Share

March 1, 2019

Amazing app really helps improve sales encourage adding to cart and is as good for the vendor as for the Customers to see items they may have missed

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Guri and Ashley helped me work through a problem on chat and were great. They were patient and spoke to me like a human. Great service!

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 13, 2019

Bold support are off the chart helpful. Even though we have an ongoing issue they have continued to show patience and support us beyond what is usual and we are super grateful to be working with them. Nupur our current contact has been outstanding!!

Store

Proverb

Using app

Over 1 year

Total reviews

9

Average rating

5.0

4 / 5 Share

Jan. 21, 2019

The app was semi easy to get setup and once it was I needed some extra tech support to get it finalized on mobile with my custom theme. They were able to get it all fixed me and set up just in time for our sale.

Store

RIPNDIP

Using app

10 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 10, 2019

Excellent App - Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

I still haven't used the app yet, and I'm looking to test it first as a trial if it'll be needed in my store, but I gotta say, customer service is amazing!! I put in a request for them to insert the code for me and they did it so quickly. Thanks for awesome service :)

Store

Scoria

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

This app is crucial to our stores upsell process! The team has great support and Guri and Harry helped immediately with a technical issue!

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 21, 2018

Great app and great support! Installs very easily and functions well. Many thanks from the team at Paysocialmedia.com

Using app

4 months

Total reviews

14

Average rating

5.0

4 / 5 Share

Dec. 17, 2018

ell as we are a social business operation on ver very low margins, this app helped up to up our cart value and is the reason we are slowly becoming profitable. Indeed we are selling handmade organic toys, crocheted by a group of underprivileged mothers, many being Syrian refugees. Most of the proceeds of our sells go to the moms directly leaving us with almost no profit in order to grow our business. Being able to upsell posters makes up for that. It's a real life changer, despite being only a few days we started using the app. I did not have the need to use support as the app was super easy to install and it all works well so far!

Using app

12 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 7, 2018

I used this app to help increase our cart size. The support is great - liquid installation is done super quickly.

Using app

About 22 hours

Total reviews

19

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

Cody is an installation NINJA and helped us to complete our installation with ease. Would recommend Bold and their excellent customer service to anyone searching for Shopify apps.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 4, 2018

A little difficult especially if you are not code savvy. However, support is excellent especially Jevon - very helpful to the laymen. Made it worth the time.

Using app

3 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Dec. 4, 2018

Cody was super helpful and Bold has always provided great software. Cody helped me figure out how to combine products to get the functionality i need.

Store

JYARZ

Using app

About 2 months

Total reviews

1

Average rating

5.0