All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (67 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 11, 2020

****ing app disabled my cart page. I didn't know until a week after when a customer asked me why products added to his cart wasn't showing up on the cart page. I thought it was a facebook tracking issue. I wasted a lot of money because of this app.

Using app

8 days

Total reviews

13

Average rating

1.6

5 / 5 Share

March 3, 2020

Aryan really gave me a great experience and helped me a ton! Awesome work! :) Needed to fix my upsell offer and now im back on track

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Aryan was super helpful and I look forward to a solution by their specialists within a few days. Great work!

Using app

About 6 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 26, 2020

Worked with Chintan on getting this set up. Was surprised when he offered to call me to make the set up and some of the troubleshooting was easier... That was nice given the trouble i've had with customer support with other apps! Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Thank you for your customer service Carter, without your help I wouldn't be able to figure it out. Much luck to you and your team!

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2020

Super easy use. Wouldn't change it. Only concern is that it sometimes feels like it can drop off the website :)

Using app

Over 4 years

Total reviews

3

Average rating

4.7

1 / 5 Share

Feb. 18, 2020

This app makes your page go from 3 seconds to loading speed to 19 seconds. Horrible, make sure that you duplicate your theme before trying the app.

Using app

6 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 13, 2020

This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.

Using app

Almost 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 7, 2020

This is app is great! I moved from Bold Bundles to Bold Upsell and I love it. I personally find Bundles a little pricey but Upsell is perfect. Also great great customer service! Shout out to Rahul!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2020

It is the first time I use it but if I like it it is excellent, easy to install and create the offers. Then I will write to tell how it goes with sales.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

I'm excited about all the potential of this app. Thanks, Carter for your help. I appreciate the quick support.

Using app

7 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 24, 2020

uninstalled the app because it sucked and it messed with our code. Do not install. huhuihihihihuhiuhiuhiehwfi

Using app

11 minutes

Total reviews

4

Average rating

3.5

Developer Reply

Hello there. I'm glad to see that our team of experts were able to identify the issue of one of your other apps having conflicted with our code, causing some unsightly text on your homepage. It looks like one of our installation experts was able to get the Upsell code fully removed from your store, as per your wishes. I just wanted to apologize for the inconvenience this has caused, and we want to wish you the very best in the future!

5 / 5 Share

Jan. 23, 2020

This was so easy and effective, I would definitely recommend this to people in order to upsell products. Upselling is highly profitable and this makes it really easy

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Jennifer from Customer Support help me with all my questions and great attention, more support like that!

Using app

About 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 17, 2020

Laurel was so helpful! She walked me through step by step to successfully set everything up!!! Thank you! Great experience.

Store

Sonix

Using app

Over 4 years

Total reviews

4

Average rating

4.8

1 / 5 Share

Jan. 17, 2020

Terrible experience. Buggy app. Everything takes forever. Customer service has no idea what they're talking about.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm sorry that you had a poor experience using our app. I noticed that one of our newer chat agents was having a difficult time figuring things out for you, but it seems that one of our others was able to help you out after and everything seemed good from your end. I understand you have already deleted our app, but if you decide you'd like to try Upsell again in the future, please don't hesitate to let us know. Best of luck with everything in the future.

5 / 5 Share

Jan. 8, 2020

Priyanka helped with setting up our initial Upsell's and answered all our questions. Thanks Priyanka

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! We're so glad to hear that Priyanka was able to help you out with setting up your first Upsell and get all of your questions answered. Please don't hesitate to reach out again if you need anything else, and we wish you the best of luck with Upselling. :-)

5 / 5 Share

Jan. 7, 2020

I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)

Using app

Almost 3 years

Total reviews

6

Average rating

2.5

Developer Reply

Hey there, thank you for the review and for reaching out to us. :-) We're glad to hear that Abhi was able to work with you to provide you with tech support. Please don't hesitate to reach out if you have any other questions or issues while trying out the app more! We look forward to seeing your success and increased conversions with upsell!

5 / 5 Share

Jan. 4, 2020

Very user friendly. Would recommend to someone wanting to increase their conversions and give their customers an incentive to buy.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! We're so glad to hear you're enjoying our Upsell app; thank you so much for the recommendation. We love hearing that you've been seeing success with increased conversions using the app. :-) Please let us know if there's anything else we can do to help you.

5 / 5 Share

Dec. 28, 2019

I had a minor issue and reached out to Bold support on Dec 24th. My issue was correctedDec 26th. Excellent service

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! We appreciate your patience with us during the holidays causing limited support; we're glad to hear that things were able to be sorted out within a couple of days! Thank you so much for the review, and please let us know if we can help with anything else.