All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

Oct. 13, 2018

Great app! It allowed me to create options that integrate seamlessly into a check out. Their service is spot on and I can rely on Bold to make my shop more powerful!

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 10, 2018

Fantastic and easy to use APP - gets better all the time. We have used this app to improve our AOV and works even with other discount promotions we have going on. It is great to get a 50% off sale PLUS an Upsell product purchased. Support is always at hand to help and quick to resolve on Chat. Thanks to Uri for helping verify our code and get us going.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

SUPER SUPPORT!! Thanks, Guri - we thought we were going crazy when testing that was not always working even after cleared cache and all we could think of doing - incognito and private window. Was not working in Firefox!! Guri fixed it in 2 minutes or maybe less :) Thanks to Stan for added support. Chat Support ROCKS!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

It's easy to use and the app runs smoothly. Their entire customer support team is definitely a top notch with fast and accurate service. Works well with the BOLD DISCOUNT app.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Rating this app 5 stars because of Guri in customer support. Amazing, helpful, quick, problem-solving, accurate responses in live chat. Re: the app itself, the after-checkout upsell option with Bold Cashier is really nice, but doesn't integrate into my shipping solution. It creates an "order" in Bold Cashier that I can't really "do" anything with, so it's not really useful until the orders actually can go to my warehouse management software and, you know, be fulfilled.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

So far I am very happy! I will be using the Bold Discount and Upsell together. The apps were an easy install, some code I installed myself and I am not extremely knowledgeable but their documentation was easy to follow. The rest of the code I had the amazing support staff take care of. Cody and the rest of the team were very helpful. Still early to comment on effectiveness but for what it appears it will do the cost for there apps are great.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 4, 2018

Good service so far, the app is doing what I need for now and the support staff where quick to make the necessary amendments to my theme to get it working.

Using app

22 days

Total reviews

12

Average rating

5.0

3 / 5 Share

Oct. 2, 2018

The app seems solid enough but I am not convinced that this is the most effective upsell app. It would be great if Bold kept on top of making it return a higher percentage of upsells and a higher order value, but it's a solid app. Check out our upsells with this app at http://www.katysboutique.co.uk

Using app

Over 4 years

Total reviews

13

Average rating

4.3

1 / 5 Share

Oct. 2, 2018

Worst app ever. Upsells are hard to setup. It was terrible making my website super slow. Even after I uninstalled my website was super slow. Probably lost several sales because of them. After i finally reviewed my website I was fortunate to find the code they leave. Right after I took off their code the website was fast again and sales started coming in... I should charge them for a week of no sales!!!!!

Using app

About 19 hours

Total reviews

1

Average rating

1.0

3 / 5 Share

Oct. 3, 2018

Review used to be a 5, now it's a 3. Was told my urgent request would be fixed right away and come to find out it was never fixed. It's now been over 24 hours and I'm being told it will be 2-3 more days.

Store

DAZI

Using app

Almost 3 years

Total reviews

2

Average rating

2.0

5 / 5 Share

Oct. 2, 2018

I loved it...Simple and effective!! Increased my average order value and gives a breathing space while optimizing Facebook ads.!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Great app! Provided not only an Up selling and Cross selling tool, but also solved a key issue my store had infrastructure wise. Cody was a great help in solving an issue I had. Time is money, so i appreciate the time savings, Cody!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Was confused about setting up a buy one choose a range of products for free offer and i tinkered with it for 2 days. I finally couldn't take it anymore and reached out to the Bold Support team. Had a chat with GURI and withing a matter of minutes, i was well on my way to getting everything done. I appreciate the patience and the quickness the y provide when it comes to customer support.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

I was super confused about something so I tried the "Chat with us" in the bottom right corner. Guri was SO helpful. Made my day much easier and answered all of my questions. My problem was fixed before I knew it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Bold apps does a great job with support, and Challi on chat support was especially helpful with getting our bold apps setup on a new theme. Thanks Bold!

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Best customer service on Shopify! Had a minor issue and Cody was able to quickly respond and help me get things working! Parminder chimed in with an assist and like Jordan and Pippen of yesteryear success was mine! Update! Best Customer Service Gets Better! Had a tougher issue this time. Customers with quick clicking fingers were getting my BOGOs without a full price purchase. Reached out to BOLD and Guri and Navjot fixed the issue for me the same day. Truly outstanding customer service and great apps that really, really work!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Great app, awesome support. Parminder - their support agent was quick to respond to my request and was of huge assistance!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Many thanks to Cody and Guri for their fantastic support and great app that has increased sales from the moment it was installed

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

The team at Linelink Online - www.linelink.com.au use this fantastic app for to enhance our online Dash Cam business on the Shopify platform. It is 'set and forget' which makes life much easier and we can get on with selling Dash Cams! Great app!

Using app

About 3 years

Total reviews

19

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Works good, easy to setup and the customer service replies very quickly. Also is recommendable to install bold brain.

Using app

Over 3 years

Total reviews

1

Average rating

5.0