BOLD Upsell AI Powered Upsells

Feb. 12, 2018

Pretty good at its simple function, but hard to design a beautiful popup window + reporting and dashboard interfaces are AWFUL. It's fairly easy for the service to pay for itself (if you're on the $9.99/mo plan), but is there a way to easily see total revenue generated because of the app (not just MTD)? No. I don't really care how many times something was added to the cart, I care about how many times it was *purchased.*

Feb. 5, 2018

WOW.... Worst APP EVER!!! They try to upsell with another app to make the upsell feature work properly (the app is not in this store but on their website) and that broke my cart (Their other app that was needed for the upsells forced my cart to go to thier website for processing, so all your Discount coupons will no longer work now) So I uninstalled and my cat is broken :( ... Bummer! Now I have to work out how to fix as I uninstall all their apps. Total scam. My 1st review here. Watch out. Don't tell me I didn't warn you. I do not like spreading bad news, and spread good, but this has to be known.

Sept. 16, 2019

Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.

Feb. 2, 2018

This app is perfect for our store. Being a direct to consumer company we always had an upsell flow on our traditional websites and it was one of the biggest negatives about moving our business to Shopify, without an upsell flow we could miss out on tons of potential revenue and your customers miss out on seeing other products that they may actually have liked. Frantically looking for a solution before the holidays I came across Bold Commerce Product Upsell app and decided to give it a try. It was performing for us within hours of implementing. Being able to customize what was shown as the upsell really helped us to sell through our less viewed products. The customer service (Brendin) has also been terrific which is rare for app companies I have found. So, big thank you to Brendin and Bold Commerce for the great product and service.

Jan. 26, 2018

I love how this APP can make sales offers so streamline. I would like to hopefully see a change in the future for where the pop up windows can display - for example, if you want a customer to buy multiple units of an item to trigger the offer, it would be great to have this show up in the "Add To Cart" section so they are seeing it as they purchase instead of waiting until they "checkout". If it was me, I'd be a little confused about whether or not the deal was happening when I add items to the cart. The support team has been really over the top helpful on this one. My Bold rep, Dan, was especially helpful, patient, and kind through my process of setting up various offers. We even spoke on the phone to work through things. I really appreciated his help and delivery as I'm not a "techy" kind of person. Thanks Dan!

Jan. 22, 2018

The Bold Upsell app is powerful and relatively user friendly, however, the description, "Product Upsell app allows you to create Upsell and Cross-sell offers that display relevant add-on, or upgrade, products at the point of adding a product to the cart, the click of the checkout button, or even AFTER the customer has made their purchase", is misleading. *Upsells* work on the Product Page ONLY. Unfortunately, this app does not enable Upsells on the Cart page or after the customer has made their purchase.

Jan. 21, 2018

this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface! https://www.kgmcollective.com/

Jan. 20, 2018

Very reliable, works like a greased machine, lots of options for further sale

Jan. 19, 2018

Great product - Simple to use and was utilised on the first sale after installing it. We had a minor issue and the Support team were excellent with fixing my issue. Would highly recommend.

Jan. 19, 2018

When I think of an app I want to add to my shop, I ALWAYS check to see if Bold offers it first. Their apps are great and their customer service is HANDS DOWN THE BEST AROUND!!! Thank you :)

Jan. 18, 2018

I am a fan of Bold apps, they all work seamlessly together. I am not very tech savvy and when ever I have an issue, their support team is extremely friendly and efficient. If you have a store with many products and want to start over deals and combo specials, I would definitely give this all a go!!

Jan. 17, 2018

If you have no background in backend work building website apps I do not recommend their apps. They had to do some liquid install. After it completed I just happened to stumble upon realizing my store was no longer functioning! THEY DO NOT HAVE 24 HOUR CUSTOMER SUPPORT. MY STORE CURRENTLY CANNOT PROCESS A SALE AND I'M STILL WAITING FOR A RETURN CALL EVEN AFTER CHOOSING THE EMERGENCY OPTION WHEN CALLING. MY COMPANY WILL BE DELETING ALL APPS ASSOCIATED WITH BOLD. WE CANNOT CALCULATE HOW MANY LOST SALES BUT WE'RE SURE IT IS QUITE A FEW.

Jan. 17, 2018

Like the rest of the Bold Suite, it's really decent so far, still a little early for us to see its true performance but what I've seen of it so far it's excellent. My only negative would be that the product search facility when choosing a product is a little clunky but if that's the only negative as we move through with the app then I will be more than happy. CS is superb. Thanks a bunch Bold.

Jan. 14, 2018

yay! have combined this with the product discount app and managed to install code following the instructions provided. Only reason I'm withholding a star is to see if this encourges cross sell sales after it's up and running for a while. I'm sure this does lots of other things we've yet to try too. Easy to use. recommend.

Jan. 8, 2018

Super app, direct impact on our sales! Easy to use and their help desk is always happy to help and quick to respond! Love everything about it!

Jan. 2, 2018

Nice Team, very helpfull and professionnal !

Jan. 12, 2018

Working with this app now for about a month on 2 different stores. By itself... this app didn't create any added revenue. BUT... worked great in combo with the PRODUCT DISCOUNT App for BOGO offers. :) .... Update about 2 weeks later: I was about to leave a good review when I noticed an issue. I installed 2 of the apps so I can activate the BOGO style offers to customers. When we sold out of a variant, the ADD TO CART Button was not disabling do to the code needed to use the BOGO Style offerings. I contacted support and within 48 hours the issue was resolved. I am very pleased with the support and it gives me confidence to use more of their apps with our additional stores. The two apps "Product Discount" & "Product Upsell" work well together and we have been able to increase the order value. Now... just need more traffic :)

Dec. 28, 2017

best of all the bestest app in shopify and iam very happy to be using it for my store and very thankfull.

Dec. 27, 2017

easy to use and great interface! waiting to see if this increases conversions

Dec. 23, 2017

We just purchase Product Upsell and are in the process (actually this weekend) of implementing it on our site. Shop the Hound has been in business since 2011. It started with one product and I didn't even have a store, had never been in sales (I was always in Purchasing) and so I built my business from scratch. The store has gone through some growing pains in the past year as we moved platforms twice and are now loving Shopify. I realized recently the store really need to take advantage of the fact that we have a customer sitting at home wanting to purchase the product but often they don't realize that there are other items that would really compliment their purchase and why not take advantages of the economy of scale with regard to shipping. I'm excited to see what Product Upsell will do for Shop the Hound. I really think that it coupled with Product Discount that Shop the Hound is on the right path to an even more improved store. Ellen Thompson-Jennings Family History Hound/Shop the Hound