All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

May 18, 2017

got 2 upsells in less than 1 week installing the app. More to come !!!!

Using app

About 1 month

Total reviews

4

Average rating

3.8

5 / 5 Share

May 17, 2017

It's great plugin but pretty complicated to customize the look to match with your theme. However! The support was that great and they did it for me! I rate this 5 stars for the great support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 11, 2017

I'm new to ecommerce and found a genuine mentor online by complete chance. I'm not one to fall for tricks and quick success programs as im very sceptical. Then comes this guy who is a great speaker, well rehearsed and smart. There was something that made me think this guy was for real and i got a sense of a genuine person wanting to help others. Adrian Morrison is his name and since i purchased his course (which was the first online course i have paid for) my gut feeling about him was 100% correct. He doesnt leave his students high and dry and interacts and provides great webinars where we learn new strategies to increase our sales in our shopify stores. I was in talks with his support team who recommend Bold Upsell App. I must be honest i am new to the app and im still in the free trial of it. I have not gotten any extra sales from it yet i must say BUT since th start of May my sales have dried up, i believe due to Mothers Day in the US and so advertising giants have upped their bidding giving us little guys not much hope. This app has definitely seen alot more extra orders being added to carts. Although i have yet to make a sales on these i can feel its all a matter of time. Once the Mothers day craze is over and the sales run back in i think the full flow of this app will definitely shine through! I have never had to contact support due to the fact the setting up of the app was pretty easy. Your constant emails gave me more info to digest so ive never had something i wasnt sure about. This is great news for you guys, keep up the awesome job! :)

Using app

About 1 year

Total reviews

5

Average rating

4.8

3 / 5 Share

May 9, 2017

Tried it for a while. Really enjoyed the app. But... had to uninstall. Here is the reason (by the way the app works great): It just doesn't work with my theme. My theme comes with, certain options, when people add the items to the cart, they can still stay on the same page. With this app, it didn't work. I know there are ways around this problem, by adding ajax to the add to cart button, and etc... Or there are some apps do the job, but, it is not the same and doesn't look good when there is a banner at the bottom. If this app works with, my theme in the future, without changing my cart option , then i will be installing again. It might be a good idea to work on this issue, because, when our customers don't stay on the page after adding the items to the cart, there is no point of upselling our products. They get frustrated, and either abandon the cart, or leave the site. Something to think about.

Using app

6 days

Total reviews

9

Average rating

4.3

5 / 5 Share

May 9, 2017

Dan and Bhumi helped me so much with my theme. I was having issues and they fixed it right away. Excellent customer service! Thank you guys!

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2017

The app works great, and the BOLD team is always very responsive and ready to help. Thank you!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 28, 2017

Loved the Bold Team! they went above and beyond!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2017

Great app. Amazing customer service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2017

Great product great customer service and online support. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2017

Outstanding Support. Dan was super quick, professional, detailed and got our issue resolved very efficiently and painless. Great experience.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2017

Brendin fixed my issue with AJAX in less than 10 minutes. 5 Stars all the way. I would give 6 stars if possible. Great job.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2017

So far this app is exactly what I was looking for! LOVE IT! Great work guys.. .and great support too.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2017

Great customer service! Does what it describes.

Store

Soalpha

Using app

3 days

Total reviews

6

Average rating

3.8

5 / 5 Share

April 5, 2017

Great service, great response time :) GREAT APP

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2017

I'm really pleased with the quick and honest treatment received from Bold, and Brendin in particular.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2017

App is Awesome and the customer service team was even better. Thanks Guys!!!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2017

This is a great app. It performs EXACTLY as promised. Even better, the support from the Bold Team is the best. They had some issues with our installation, but they stayed with it. Communication was good. Work was prompt. All in all it has been really good working with this company.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2017

amazing app made life easier making promotions, there is no other app better then this, one feature i like is to create hidden product copies for buy oone get one free. easy to setup and plenty of options.but cant sort the order of search results by price, new to old, etc

Store

Rystyle

Using app

3 months

Total reviews

38

Average rating

4.8

5 / 5 Share

March 29, 2017

Product Upsell has gained us a lot of extra business with our recommended products after the customer adds a product to their cart. When we had questions and some tweaking, Dan and the Bold Support team went above and beyond to help us out. We highly recommend this product.

Using app

About 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 24, 2017

I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and hope that it helps me reach the goal I am aiming for.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5