All reviews

Rating Breakdown

  • 5
    85% (1,339 ratings)
  • 4
    7% (118 ratings)
  • 3
    2% (30 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (66 ratings)
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5 / 5 Share

March 24, 2017

App works as advertised and then some. Easy to use, and super flexible. Does a lot more than the other upsell apps I've tried. But more importantly, the customer service is absolutely phenomenal! I've thrown all kinds of questions and issues at them, and they've been immediately responsive. They know exactly what they're doing, and every issue (arising from my odd theme) were fixed ultra quickly. I'm seriously impressed.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2017

Great App. Customer service was super as well!

Using app

28 days

Total reviews

1

Average rating

5.0

2 / 5 Share

March 21, 2017

The initial code installation is very hard if you don't know any liquid coding so prepare to pay for the installation as well. (Which I don't think should be paid). If I'm paying per month to use the app, the company should install it for Free. So far what bugs me the most is that the basic level doesn't really provide any reporting so for these reasons I rate this as a two star app. One star goes to customer services and the other for usability. We still use the app but most likely will switch if we see some other app with all features included.

Using app

4 months

Total reviews

1

Average rating

2.0

5 / 5 Share

March 21, 2017

Incredible customer support & an app that does exactly what we need it to do! Definitely over five stars!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2017

Great customer support and attitude! Haven't had a chance to test out all the functionality yet but I am very optimistic. I needed a very specific behavior and didn't want to make a huge investment yet - the price is right and I can configure an upsell specific to the cart, I have a lot of gadgets and small add-on items I wanted to present to customers and some on exit actions. I'll follow up oce I have more time to experiment. Thanks for the support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2017

These guys are great. This app is great!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2017

Really amazing customer service and a great app - I've yet to delve into the depths of all it can do, but I'm thrilled so far. Thank you. Top notch customer service - quick, friendly, professional - couldn't ask for more :)

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 9, 2017

Though the job takes a bit long to start, but it was completed in timely manner after started. And the support is very helpful! Thumbs up! Signed up for Product Discount and Loyalty Points too!

Store

Uniqso2

Using app

5 months

Total reviews

11

Average rating

4.8

5 / 5 Share

March 8, 2017

Fantastic app, hats off to their helpful, fast, and effective support team!

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

4 / 5 Share

March 7, 2017

Great App. I love the Bold apps - easy to use and very powerful.

Store

Z Coil

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

March 19, 2017

These people are amazing. They sorted my stuff out with such thoroughness and always checking in with me, it was the most responsive support i have ever seen. honestly, great stuff guys. thank you very much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2017

Great Support. Brendin and Graeme helped me right away and responded very quickly. This app is very recommended

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2017

Super quick and helpful response time fixing even my minor issues. Brendin was on top of it!

Store

Epnclub

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2017

Product upsell is an app that really "Clicks" with our custmers and helped us to acheive 40% increase in sales on our site - drinkclick.com. The app is very robust, easy to set-up and displays nicely. We needed a little help with a theme update and we reached out to BoldApps Support. Brendin's support was awesome and he was able to resolve the problem quickly. Highly recommend! Beth Smith CLICK, The Coffee Lover's Protein Drink drinkclick.com

Using app

Over 3 years

Total reviews

8

Average rating

5.0

3 / 5 Share

Feb. 23, 2017

Good app. I had to pay $25 just to have them install to shopify, which is not included with the free trial. It would be nice if the monthly price included this installation. But in the long run, it can be worth it. I wish the upsell offer window was easier to customize to better match my store's theme, as well as more flexible when it comes to adding titles to certain offers (only 24 characters allowed). Great customer support. I was helped by Dan, and he was quick to respond, as well as very helpful and courteous. This app can be very beneficial to any online store. The layout of the program can use a little updating, as well as the design of the upsell window, but overall a very good service.

Using app

10 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 23, 2017

Great products! And great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2017

Brendin was awesome! He had corrected my problem within the hour. Excellent support from Bold. Im looking forward to the future with more Bold apps.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2017

Very good up , working well , the support are awsome , very fast respon, and very helpfull , I especially want to thank Brendin who helped me alot ! and does a very good work with my theme, thank you very much again!!!

Using app

About 9 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2017

I recently purchased and installed Product Upsell in correlation with Product Discount to run a BOGO deal. As a web newbie, I relied on Bold Support's Brendin and Tiff who were EXTREMELY helpful in both the installation, instruction and use of the app. I can't thank them enough for all their help. Looking forward to running more BOGO deals in the future.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2017

I am using Upsell to create a Soap of the Month promotion on my website at www.Soaplicity.com, and it is working so well! It takes me longer than the average person, I feel, to figure these types of apps out, but I am getting it and am excited to utilize its other functions soon. The BOGO functionality is particularly exciting.

Using app

7 months

Total reviews

13

Average rating

4.9