Brevo(PushOwl):Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.8
feedback
1,651
chart
#2,753
All reviews
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March 3, 2025
I initially downloaded PushOwl so that I could sync my clients from Shopify with my Brevo account. While I found the interface a little confusing and had some hiccups with the installation, I can only say that their customer support is world-class. I had a moment of panic when I thought I had deleted all of my Brevo account details, and I contacted the chat support for help. The agent, Sowbagya, carefully walked me through the process of linking my new accounts and showed me where all of the missing data was. She was kind, thorough, and patient. I went from sheer panic to feeling like I was in the best hands possible in just moments. If every company had people like this, we'd get a lot more done and be a lot happier. Five star service!
April 3, 2025
The setup was painful for our headless store, some of the triggers aren't properly documented or just half assed. Support took a couple days to respond with what we needed but was friendly otherwise. After that there has been an other support request because our Shopify users won't sync properly and the Brevo support hasn't responded for a week. We pay money for something we can't use properly.
March 2, 2025
Excellent customer service, even on the weekend. The customer service representative was very attentive and patient and willing to answer the many questions I had for her.
March 2, 2025
I got to know about this from Brevo website and giving it a try. Worth considering. Kudos to their Customer support. Agents are real human and so kind.
Feb. 27, 2025
Feb. 25, 2025
I can only comment of the level of customer service as I begin my journey with Pushowl/Brevo. The online support was fantastic and immediate. They understood the predicament our store was in and put i play an amazing solution, based of the emails we're actually sending out! Couldn't be happier:). A great start to a hopefully long relationship
Feb. 24, 2025
PushOwl is an excellent app with an intuitive and user-friendly interface, making it easy to use for managing web push notifications. What truly sets it apart, however, is the outstanding customer service! I had an issue and reached out to their support team, and Sowbagya went above and beyond to assist me. She patiently guided me through the process step by step, ensuring everything was resolved smoothly. Her professionalism, expertise, and willingness to help made the entire experience seamless. I highly recommend PushOwl—not just for its great functionality but also for its top-tier support team. A big thank you to Sowbagya and the PushOwl team!
Feb. 24, 2025
Sowbagya has been really helpful in providing all the information we needed to make our choice with Pushowl.
Feb. 23, 2025
Was really a great experience. Sowbagya really assisted me all through on brevo
Feb. 23, 2025
Alleen de support van Brevo is al 5 sterren waard! Fantastische app met veel mogelijkheden!
Feb. 19, 2025
I had an issue with my Shopify store, and Pallavi was incredibly helpful! She resolved my problem quickly and efficiently, providing clear guidance throughout the process. Her professionalism and expertise made the experience seamless. I truly appreciate the excellent support—thank you, Pallavi!
Feb. 17, 2025
I’ve had a great experience with PushOwl/Brevo, especially with their customer support. Whenever I encountered an issue, their team was incredibly patient and responsive. They didn’t just offer solutions—they took the time to walk me through the steps to resolve any problems. It’s clear they’re committed to making the user experience as smooth as possible. Whether through email, push notifications, or SMS, the support has been top-notch, and I really appreciate their dedication to helping users get the most out of their platform.
Feb. 12, 2025
email verification did not came and no option to send another verication code, just stuck here without support. syncing customer is another step bad UI
Feb. 12, 2025
Very good first impression, very good contact with support ! Now let's try the tools to see what brevo has to offer.