All reviews

Rating Breakdown

  • 5
    94% (1,727 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 96% (1,764)
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5 / 5 Share

Feb. 3, 2025

Very helpful and quick assistance

Store

ddLab

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Bonjour, application très simple à mettre en place. Un accompagnement optimum dès le départ et un très bon rapport qualité/prix. Je recommenderai sans hésiter !!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Brevo first cought my eye for their functionality, good reviews, and fair pricing, but as a Shopify store owner it was not clear what plan to sign up for. We needed to make outbound calls and the PushOwl/Brevo app did not support calls. Sowbagya from support was really great in helping me solving this issue before I gave up. I now have a Brevo account (I chose the "business" plan) including a US phone number so I can make Voip calls worldwide, and it is even syncing the data of my Shopify store via the API connection. Awesome!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Je moet even wachten tot je aan de beurt bent, maar zodra je aan de beurt bent nemen ze alle tijd voor je! Goede service!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

PushOwl offers a cost effective emailing tool, and the customer service provided was excellent. Quick to respond and solved my questions promptly and effectively.

Using app

14 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 27, 2025

DONT WAIST YOUR MONEY HERE!! we have been using the APP for over a month now and even when it seams to be ok the support SIMPLY DOES NOT EXIST, write a message and wait 6-7 hours from somebody in india to respond, it is absolutely crap! if you need to do something there is absolutely nobody to help you, so better go with app with real support that can guide and help your business

Using app

Almost 2 years

Total reviews

8

Average rating

3.3

5 / 5 Share

Jan. 23, 2025

I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly. If every support team were like this, customer service would be a dream. Highly recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

So far I've been able to tackle any challenge - it's not always obvious but their customer support is very friendly and available, even on a free plan so I'd give it a high 5 and a gold star!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Easy to use and great customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Excellent support !

Using app

About 5 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 15, 2025

Pallavi helped me a lot. These was a problem that I was trying to solve for 3 ours. After I write to Pallavi I solved it for 5 minutes. I am so thankful for this help!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

All was perfect! Very helpfull

Store

Le Lab

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Store

Petalle

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Great tool! Very user-friendly, easy to navigate, and packed with excellent features. It also provides detailed reports with the most important KPIs for effective strategic analysis. Plus, they have an outstanding support team. I have nothing but positive things to say!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

I had issues with the synchronization of my Brevo account and the PushOwl/Brevo app integrated into Shopify. I was kindly assisted by Pallavi in customer support, and the problem was resolved. The 5-star rating refers solely to the support, as I haven’t used the app extensively yet.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

Customer service is great, we always get quick tailored service when reaching out for support. Getting to work closely with the Brevo team as a small business makes a big difference!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Bisher sehr zufrieden. Service ist sehr zuvorkommend und freundlich,

Using app

About 1 month

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 18, 2024

Easy to adopt and with an efficient free plan to begin. Support was always there to help in case of. I recommend.

Using app

6 days

Total reviews

4

Average rating

5.0

1 / 5 Share

April 29, 2025

I am facing an issue with shipping notifications and new product push notifications not working properly. It's been more than 3 weeks since I reported the issue, but still no solution. The frustrating part is that I am on the "Plus Bundle" plan which pays $38/month for priority support, yet the support has been very disappointing. I followed up several times, but have not received any meaningful help. If this continues, I may consider switching to another push notification app. I expected better for a paid plan. The funniest thing is that the negative reviews don't seem to bother the developer.

Store

PATOYS

Using app

About 1 year

Total reviews

25

Average rating

3.4

5 / 5 Share

Dec. 9, 2024

software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.

Using app

About 1 month

Total reviews

21

Average rating

4.7