Brevo(PushOwl):Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.8
feedback
1,651
chart
#2,763
All reviews
Review RSS Feed
Nov. 6, 2025
Great Support by Yash. He solved our problems with an excellent support! thanks
Nov. 10, 2025
Apps ist sehr gut und ein super Support. Noch nie hatte ich wirklich Probleme. Und wenn ich eine Frage hatte, wurde diese sofort beantwortet. Einfach ein perfektes Team.
Nov. 6, 2025
Yash was excellent! Helped me in navigating to solutions efficiently and promptly. Also friendly too!
Nov. 5, 2025
Terrible support and responsiveness to questions and requests. Push you to the managed services, and if you don't... They will direct you back to chat support, which is not ideal; I am now looking for other options. Just disappointed in it.
Nov. 4, 2025
The app has done nothing but drive me nuts. The team has been supportive and responsive enough...but keep telling me the issues been escalated and they'll get back to me...they don't. Issues I've had (I'm based in Australia); - SMS will charge me based on number of contacts but not deliver...I've been refunded once because of this issue and thought I'd try again with a new campaign...no better. Awaiting a refund on this as well - Web Push; each time I need to buy more credits. I'm not on a small budget, I've paid for credits yet the campaigns get paused and they expect more credits to be purchased. Overall, the experience with the app has been well below expectations, super disappointed. Waste of time.
Oct. 31, 2025
Yash was very patient with me and finally helped me out. Great support!
Store
Pikodocs-Plattform
Using app
28 minutes
Oct. 30, 2025
Oct. 30, 2025
It's always confusing when a brand merges or is acquired by another but Brevo/PushOwl's support team were super thorough and helpful when transferring our processes over to the new PushOwl platform.
Oct. 27, 2025
Great support online, quick and efficient! :) They helped me with an issue I had with 2 accounts to merge them together and it was quick and easy!
Oct. 27, 2025
Customer service Raul helped me solve the problem very quickly, thank you very much
Oct. 26, 2025
Oct. 25, 2025
I had an absolutely excellent experience with technical support, thanks to Yash! He was incredibly patient and friendly throughout our conversation, making the whole process easy and stress-free. We’ve been using this platform for the past two years, and it continues to work perfectly for sending emails to our customers both for campaigns and automations. It’s very easy to use and super user-friendly when it comes to designing mailers. Highly recommended!
Oct. 25, 2025
Raul was absolutely amazing and I can't wait to utilize all the great features of this app! Then, the next day I had more questions and Anjali stepped in. Wow their team is phenomenal. This app is going to game changing for christianallstars.com
Oct. 24, 2025