QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,019
chart
#70
All reviews
Review RSS Feed
March 19, 2026
Rods was great to deal with, helped me fix my connection issues and even broke the steps down more when i had difficulty understanding
March 19, 2026
This has not worked since 22nd January
Hi there, our team of integration experts have reached out to you directly to assist. If you have any further questions, please let us know via [email protected].
March 18, 2026
Kate was persistant that she could help me with the integration problem where others could not. I appreciate her going the extra mile to help! Thank you so much Kate!
March 18, 2026
App works great, and customer service is very good. Chelle is awesome and very helpful
March 17, 2026
My experience with my customer support assistant, Chelle, was terrific. It was very helpful and informative. Thank you.
March 17, 2026
The support was a great help and very patient with me. You may have to stay in the queue for a little bit but definitely was worth it since I got the help I needed. Jenny was awesome!
March 17, 2026
I was on the Connector website trying to resolve a sync error when Sherwin initiated a chat offering customer support. I was very skeptical that they'd be able to help, but he was quickly able to connect the Shopify SKU with the QBO SKU to resolve the error.
March 17, 2026
Sherwin was super helpful and got the syncing issue fixed quickly. Very happy : )
March 16, 2026
We created a mess from our side and contact support team. Waiting time is around 5 minutes. Francis assisted me to clear out the problem.
March 13, 2026
We've been using this app for a while now and it's saved us so much time reconciling our accounts. We recently had an issue with migrating to the latest version but Rods in customer service addressed the issue very promptly and knew exactly what was needed to get us sorted. Highly recommend.
March 12, 2026
Shocking, the new Quickbooks/Shopify connector is a pile of **** I am getting rid of it as it's created such a mess. Quickbooks support is not existent, they just blame Shopify. No one replies here - [email protected]
Hi there, apologies for the delayed reply. We have notified our integration experts team and they will be getting in touch with you directly to assist within the next few hours. Increased support volumes over the past few weeks have impacted our response times, but we also acknowledge that is no excuse and we are working to improve. Please bear with us and continue to reach out via [email protected] should you have further questions.
March 12, 2026
Something about a new app integration caused errors with the older app integration. However, Sam did a great job walking me through the process of fixing up the old app.
March 12, 2026
I needed help with syncing Shopify with QBO, and Chelle was super professional and solved my problem very quickly. Really appreciate the fast and helpful support!
March 12, 2026
The support through Live chat (Sherwin) was excellent. so much quicker to resolve the connector issues with a few simple steps
March 12, 2026
I was having issues and Sherwin walked me through step by step and ensured everything was working properly again. I am very happy with the support and knowledge shown by Sherwin.