All reviews

Rating Breakdown

  • 5
    91% (2,779 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (45 ratings)

Reviews with Text

  • 100% (3,031)
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5 / 5 Share

April 8, 2026

Chelle was a great help today! I hope to be able to connect with Chelle again in the future should I need any more assistance.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Great service from Vinny to help revert back to the older integration. Although it did take 2+ hours to get it sorted. The new integration didn't work for me - sales revenue wasn't pulling through correctly and payments were going to undeposited funds. But since reverting to the old integration everything is working great.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Chelle was extremely helpful and answered all my questions. Great customer service :)Thank you!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2026

really happy that Sam helped me manage and correct the error of the new app of shopify.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2026

RODS is amazing! Patient and making sure everything is working. What a champion and THANK YOU! Pay him well!!!!! BONUS TIME!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 3, 2026

The sync settings on this new integration app are very limited compared to the previous version. I spoke with Chelle who looked into my issue and while there isn't currently a fix, I should receive notice once the developers add the features we need. Chelle was great to work with!

Store

My Store

Using app

2 days

4 / 5 Share

April 3, 2026

Has issues with an integration for three months. SHERWIN finally helped fix my issues

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

April 2, 2026

Hensleigh was a great help, today and yesterday, and gets 5 stars. However I feel like the shopify integration app is a MESS and qb can do MUCH better!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 2, 2026

I have just started using it, needed some help, RHICA did a great job assisting me through initial setup and everything looks good so far.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2026

Sometimes the connection is buggy, but thankfully the support team is wonderful. Sam helped me to go through everything and fixed the mess. Sam is wonderful.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Excellent customer service from RODS today, i was very confused but RODS sorted it for me in no time. Thanks again.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great help with explaining the whole process and sticking with me for almost 4 hours. Francis was extremely patient and knowledgeable throughout, making sure I understood every step clearly. He also helped me with the QuickBooks and Shopify integration, which made a big difference for my business operations. On top of that, he took the time to answer all the questions and doubts I had without rushing, which I really appreciated. Overall, it was a very smooth and helpful experience. Shoutout to Francis for the excellent support looking forward to more assistance in the future!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Nick is very responsive and helpful

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2026

Having just come from a monstrous experience with Tik Tok customer service that lasted days, speaking to automated bots and no resolution after four days, It was a pleasure to speak with Nick on The Shopify Connector who jumped in and helped me resolve syncing issues immediately. He stayed every step of the way and walked through everything with me until it was perfect again. A real gem!

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 31, 2026

chelle was a great help

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2026

I had a great experience with Jasmin from the QBO Connector support team. She was extremely helpful in assisting me with integrating Shopify and QuickBooks Online. Jasmin guided me step by step, explained everything clearly, and made sure the integration was set up correctly without any confusion. Her support saved me a lot of time and stress. Highly professional, responsive, and knowledgeable — I truly appreciate her help. Thank you, Jasmin!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

The Shopify Connector By QuickBooks was upgraded recently and the sync had a lot of issues. I managed to get support from Jasmin who was amazing and fixed up all my issues. Thank you Jasmin!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2026

Incredibly swift assistance from Jasmin, sorted issue immediately. thankyou!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2026

JASMIN helped clear up my issues on using the shopify connector. It is integrated with QBO and the first time using it, I had some questions which she patiently helped with and making sure I was confident in next steps.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Works great with QBO. Get support when you need it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0