All reviews

Rating Breakdown

  • 5
    92% (2,709 ratings)
  • 4
    6% (186 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

March 28, 2025

Nick has provided excellent support to solve our system sync issue efficiently and effectively. Good job. Happy with Nick's service and support.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Excellent customer service!!! Sherwin was very knowledgeable and solved our integration challenges in a matter of minutes.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Sherwin was of a great help to fix an issue. I had tried alone for a while now, and decided to chat with an assistant. I am usually reticent to chat with online help, as I've had bad experiences, but Sherwin helped me in a minute to troubleshoot my issue, and fixed it in no time. By far the best online chat help I've received, highly recommend.

Store

Cloudy

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 25, 2025

Ben was very helpful and resolved my issues quickly using the Chat function.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Nick helped us to set up the syncing between QB and shopify. He was really helpful and used the chat box to show what we needed to do and was very clear.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Sherwin was incredibly helpful and efficient in solving our issue and integrating QuickBooks with our Shopify store. He quickly identified the problem and guided us through the entire process with clarity and confidence. The integration was seamless thanks to his expertise, and everything is now running smoothly. We truly appreciated his professionalism, responsiveness, and ability to simplify what initially felt like a complicated task.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

I can't say anything bad about this company. Every time I have asked for help, they have been super helpful. Today, Francis knocked it out the park. thanks for the help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

great support, Sherwin was quick to resolve and answer my questions.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Nick did a amazing job with the integration.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

As an accountant this app definitely makes the integration with QuickBooks so much easier. We are able to track sales and payments far more accurately, and when it comes to paying sales tax - we have the information at our figure tips. Thank you, Sherwin for helping me get this set up for another one of our clients. You were prompt, helpful, and clear on everything I needed to do. I appreciate this type of service. Thanks again Sherwin for your help

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Absolutely amazing assistance from Nick, would have taken me hours to try to sort all my issues out (as I'd set things up incorrectly I found out!), Nick assisted me with all of them very quickly and efficiently - great service, very happy - I highly recommend the App and the support - thanks a lot Nick!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I reached out to support chat to double check that I completing an integration correctly and got a response immediately from Sherwin. They were very helpful and look to liberty of providing visual aides. Appreciated!

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 20, 2025

Had an issue with the import of an invoice and Francis resolved it fairly quickly. Thank you

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

NICK, the customer support was extra helpful and reassuring. Communication was very clear and took the prerogative to handle the situation himself without even asking me too. Switching to Quickbooks from another app is nothing short of awesome. The customer service Nick gave has given me the sense of trust that I can trust this Saas to help me in my business

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

Sherwin was very helpful!

Store

Swen

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

SHERWIN ROCKS ! !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Francis has been really helpful in solving the issues I had, would definitely recommend this app.

Using app

Almost 3 years

Total reviews

4

Average rating

3.0

5 / 5 Share

March 19, 2025

Great service from Francis, quick answers too!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

SHERWIN was great. He answered my questions quickly and pointed me in the right direction. I am working on the setup now and will update this review if needed, but things are looking good thus far.

Using app

About 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

March 18, 2025

The service really is wonderful. Sherwin was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0