All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Nov. 5, 2024

Swift response and super helpful, thank you Sherwin!

Store

PrenzHe

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Great fast help from LORI!!! Thank you

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Paul was probably the best support I've received - of all time, on any app. I was connected with Paul for over an hour, which he helped every second of the way. Thank you!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Fast and curtious support. Resolved the problem in only a few minutes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Ben was very helpful with setting up the app

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Nick was really helpful when integrating shopify POS and QBO for my company. Thank you so much best customer service i have ever received.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

I recently had the pleasure of working with Francis for assistance with QuickBooks Online (QBO) and Shopify. They provided exceptional service, recovering over 18 months of invoices and payments in QBO. Additionally, they successfully resolved a connection issue that had been causing problems. Their professionalism and expertise were evident throughout the entire process. I highly recommend Francis to anyone needing support with QBO and Shopify

Store

KAYOZ

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Attempting to do the app solo, don't do it! but after the help from Nick (and an entertaining chat) was able to sit back and let them help with every step!

Store

Nominno

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Sherwin provided great customer service today. For the app, I wish QBO allowed undeposited funds to be used for fees so i can match deposits but otherwise this connector is great.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Lori is the BEST! Extremely helpful and solved an issue I have had for a while syncing my shopify and QB.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Nick was so helpful when I reached out for help with my enquiry. He resolved and walked me through step by step what I needed to do to get QBO and Shopify synced correctly.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Ben has been very proactive regarding my sync issues. Thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

My experience with the Connector Team (the one you access through your Shopify) was great. Francis was very helpful in solving my questions, very knowledgeable, and provided great guidance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Lori is a rock star. Give her a raise! She helped me get back in sync.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 23, 2024

With Deans help the app is up and running and doing just what it should. Could not have done it without the excellent support I got on the online chat via the Shopify site.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Nick was very helpful in clearing all my doubts.

Store

Sewara

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

The app is very helpful and with the help of NICKI and PAUL, It was successfully setup an running smoothy. I appreciate you guys!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

OForget the name of my helper might have been Nick? who ever it was, was a great help during my chat online, trying to uninstall my old app and installing the new app. He was patient, and went well beyond to help me.. Could nott ask for a more suportive person or app.

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Sherwin was great. Took the time to explain the connections and make sure I wasn't turning on incorrect toggles.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I cannot thank Nick enough for his help with my issue. He was so helpful and professional and very knowledgeable. Nick made my night by cutting down the time it would have taken me to process what I needed to. Nick was very courteous and friendly and I am so grateful for the help he provided me.

Store

LTL PPL

Using app

1 day

Total reviews

6

Average rating

5.0