QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
3,057
chart
#391
All reviews
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April 16, 2026
After many tries and brick walls, I finally got in contact with Rhica. She figured out why my connection with Shopify is causing me issues. We got it fixed in ten minutes! Thanks so much Rhica!
April 15, 2026
Sherwin from customer support just save me lots of minutes per week, possible hours per month after fiwing some syncing issues that by now I had learned to live with by manually fixing it on qb. Don't be like me if you have an issue or if you are just setting the connector up contact Sherwin and save your precious time
April 15, 2026
Great customer service, prompt replies! NICK and HENSLEIGH both very helpful
April 14, 2026
Chelle was very helpful with getting some auto adding for sales receipts.
April 14, 2026
Had an issue with tax mapping. Connected with Ruth who was super helpful and resolved everything really quickly. Recommend
April 13, 2026
Great customer service to find our issue. Ivy was great to explain and fix our issue.
April 17, 2026
After the initial review below things have taken a turn for the worse, no fault of the support team, but the developers. Hence the 5 star review has been reduced to 1. Firstly, there is the import doubling up the VAT and changing items from inclusive of VAT (20%) to exclusive after a transaction is reviewed making each transaction 20% higher than actual. Secondly, transactions that have a postage charge cannot be reviewed and added to Quickbooks as they give an invalid tax error which cannot be changed as the tax for postage is not able to be changed at this point. Free isn't the best option so I've not changed to a paid integration (current trial) and as it's early in the financial year may move away from QuickBooks completely. --- original review which was 5 stars --- You really can't ask for better help than from Jasmin. She helped escalate a small issue with some of the imported Shopify orders to get this resolved. I recently moved from another accounting package that didn't connect to Shopify directly and am so glad I did. The import is so much cleaner and doesn't need anything doing to it unlike the previous package. Perfect experience so far.
April 10, 2026
Rods was very helpful in assisting me today - was able to solve my problem quickly
April 10, 2026
Chelle was absolutely amazing and understood my concerns and addressed them appropriately with patience and clear directions. The team should be proud of you. Thanks team
April 9, 2026
Amazin service rendered by Nick who was extremely helpful and knowledgeable.
April 8, 2026
Chelle was a great help today! I hope to be able to connect with Chelle again in the future should I need any more assistance.
April 7, 2026
Great service from Vinny to help revert back to the older integration. Although it did take 2+ hours to get it sorted. The new integration didn't work for me - sales revenue wasn't pulling through correctly and payments were going to undeposited funds. But since reverting to the old integration everything is working great.
April 7, 2026
Chelle was extremely helpful and answered all my questions. Great customer service :)Thank you!
April 7, 2026
really happy that Sam helped me manage and correct the error of the new app of shopify.
April 6, 2026
RODS is amazing! Patient and making sure everything is working. What a champion and THANK YOU! Pay him well!!!!! BONUS TIME!
April 3, 2026
The sync settings on this new integration app are very limited compared to the previous version. I spoke with Chelle who looked into my issue and while there isn't currently a fix, I should receive notice once the developers add the features we need. Chelle was great to work with!
Store
My Store
Using app
2 days
April 3, 2026
Has issues with an integration for three months. SHERWIN finally helped fix my issues
April 2, 2026
Hensleigh was a great help, today and yesterday, and gets 5 stars. However I feel like the shopify integration app is a MESS and qb can do MUCH better!